Will Hughes was a great help to us. We had many hic ups along the way and he was very patient, professional, eager and willing to help solve all the issues at hand. He reassured us and put us at ease when we were at our wits end. It was a pleasure working with Will and the rest of the team.
Helen S. | March 2019
My loan officer Will was amazing and communicated with me frequently and made the process as easy as possible. Everyone was friendly, efficient and professional.
Stephanie G. | March 2019
Will did a great job assisting me through the process on a tight timeline and getting me to the closing table on time. Follow up from other team members was also great after normal business hours which allowed me to get needed information over on time.
Dylan B. | March 2019
Will and his group were incredible to work with!!!
Deborah L. | March 2019
Will Hughes and his team could not have made me feel any more at ease! Will was always on the ball withing making sure everything was getting done in the timeline it was supposed to and consistently followed up with any and every question I had. With two toddlers, working full time, and going to school, I can't express how thankful I am enough that Will made the entire process so painless.
Alexandra S. | February 2019
I’ve never seen anything like it, Will Hughes, Tammie Douglass, and Vanessa Harrison were incredible. Super expeditious in response, courteous and professional. The best service in FinServ I’ve ever had. Thanks!!
Douglas C. | January 2019
Will and his team were amazing!! They were so easy to work with. Will walked me through the whole process and answered all of my questions. This is the third time I have gone through this process, and it was by far the easiest. Will is an exceptional loan officer, and his team was fantastic!
Andrew J. | December 2018
Will was awesome and answered all the questions we had! For a first home buyer, we were lucky to have him helping us!
Colin H. | December 2018
I was very pleased and felt the loan officer became my friend when it was all completed. I have already referred him to another person.
Patricia D. | January 2019
Will Hughes was wonderful. I had been looking to refinance for awhile and was having some terrible experiences with some other companies. You know, telling me one thing one day and something else the next. With one company the interest rate, payment amount, terms changed on a weekly basis. AND we worked with them for almost three months before we finally said "That's ENOUGH". So, Will probably thought our first conversation was a bit, shall we say, abrupt. He was great, as was his whole team. I...
Rex L. | December 2018
My loan officer will, and his team was the most helpful people I’ve ever had the pleasure of doing business with. As a soldier PCSing to my first home, they made the process smooth and bearable.
Robert P. | December 2018
It took just 2 weeks to refinance my home. Will Hughes was wonderful and was quick to respond to my few questions. I say few because the Guaranteed Rate team’s communication was outstanding. They kept me informed every step of the way!
Julia A. | October 2018
Will was wonderful! He answered all of my questions, and made the whole process easy and simple.
Caitlin S. | August 2018
Will Hughes was amazing to work with. I rate him 100 out of a 100. I couldn’t have asked for a better person while I was in process of buying my home.
Charles F. | June 2018
Will, my Loan Officer was extremely helpful during this process. He went out of his way to make sure I was fully educated and informed on all aspects of purchasing a home. His willingness to answer questions and provided guidance along the way was what really set him apart from other Loan Officers I had considered working with.
Robert S. | April 2018
While the mortgage process is never easy, GR did a good job of being informative, communicating, and follow up. The all electronic documents certainly streamlines the process too.
David B. | June 2018
Will Hughes was great, professional and always responsive. Alex Matar was also great to work with.
Demetrios A. | 10/31/2017
Will Hughes and Diana Foster were AMAZING, STELLAR!!! I never thought the home loan process could be this simple! Will and Diana were always available to answer my questions, and were in constant communication! Guaranteed Rate is lucky to have such amazing people on their team!
Anton S. - Funded 9/22/17
Will Hughes was an excellent loan officer who was extremely prompt with all replies and helped explain each step along the way.
Kevin F. | September 2017
Will Hughes made the whole process simple and helped me understand every detail.
Syed G. | 07/10/2017
Will Hughes and Brianna Buck were both amazing people to work with. I appreciate all the help they gave us
Gerald S. | 05/22/2017
Got an excellent rate, Will made the process very transparent and easy to obtain a loan for my first home.
Zachary S. | 05/26/2017
The services of your staff were extremely satisfying.
Lisa H. | 05/25/2017
The folks at Guaranteed Rate rock! I've probably bought and sold over 30 homes for either me personally or as investments in the last 20 years, and I've never experienced the great customer service, communication, and honesty that I just had with Guaranteed Rate. I feel like I was lucky to get Will Hughes as my account manager. He and every member of his team were attentive, knowledgeable, and quick to get things done. I threw several curves at them - came to them with 25 days to close and they...
David - LendingTree Review | APR 2017
Based on my experiences having bought and sold over 10 homes for me personally and managed over 15 mortgages for investment properties for my employer, Guaranteed Rate rocks! From my account manager Will to every member on his team, everyone just made it work. I threw several curves at Will and his team, and all were handled quickly and effectively. You guys are the best in the industry right now - be careful not to let success go to your heads like several of your competitors have - thanks for...
David W. | 04/21/2017
Will Hughes was awesome, he assured me that he will get me a home loan. Even when I was outbid several times, he always encouraged me that the right home will become available. Thank you, Will, Amber and Michelle for all your help. I will definitely work with your company again.
Monique M.J. | 3/17/2017
Will was extremely helpful, friendly & available at all times no matter what the question!!!
Jonathan P. | 3/24/2017
My loan officer, Will Hughes (and Gary Marsh), was available whenever I had a question or needed help. Buying a house in a market like Denver requires almost immediate response from the lender and it is often outside of normal business hours. Will and Gary both got back to me ASAP and provided me whatever information I needed. Both my own real estate agent and several selling agents commented to me on how much more confident they felt in my offer based on their interaction with Will. I have...
Stephanie J. | 08/17/2016
I cannot begin to express how pleased I was with Will Hughes, Guaranteed Rate and your customer service! EXCELLENT, EXCELLENT, EXCELLENT!!!! I will definitely be referring people to Guaranteed Rate. Amazing experience....You helped me purchase the Home of My Dreams....
Tracey U. -Brookfield, WI |JUL 2016
My Loan Officer, Mr. Will Hughes, did a fantastic job of making me feel comfortable with the loan process. He was always available to answer my questions and provided me with detailed and clear explanations. Throughout the process he remained patient and understanding of my needs. Mr. Hughes was a pleasure to work with and the primary reason why I would recommend guaranteed rate to my friends and colleagues.
Crystal W. -Acworth, GA |JUL 2016
Just a a note of thanks for all you have done from the beginning to the end. God has blessed your heart as well as your work talents. I can't thank you enough, this note is to make you aware that you are appreciated.
Donna G. - 7/6/2016
It was great to work with Will Hughes. He kept us informed and kept the process going quickly, and smoothly for us.
William H.-Oakland,CA | JUN 2016
Will Hughes is the best at what he does. He and his team were fantastic. I never had a loan officer and his team be right on the money about everything. I will reuse, and refer everyone that needs a loan to, Guaranteed Rate and to Will and his team. Thank you on a no hassle, no stress process on a loan. Never have I had a loan be so simple and stress-free.
Michael M.-West Allis,WI | JUN 2016
(2/2) I know Guaranteed Rate is a very large company, funding and closing on 1,000's of loans a year, but instead of feeling like "just another number" in the loan process, Will's dedication and customer service made me feel like I was Guaranteed Rate's most important client!
In the future, if I have a friend that needs a home loan, I know that I will refer him or her to Will Hughes and Guaranteed Rate with confidence.
Tracey U. - 7/7/2016
(1/2) I am absolutely thrilled with Guaranteed Rate and the service provided by Will Hughes and his Team. I purchased my new home in Brookfield, Wisconsin on June 27, 2016 and while I've been a bit busy since then unpacking, etc., I wanted to make sure not to let too much time pass without letting you know what a pleasure it was working with Will. As I'm sure Will can attest, I'm a bit "high strung" but his personality, knowledge and customer service skills certainly put me at ease during the...
Tracey U. - 7/7/2016
Will Hughes did a great job. He was very responsive and answered all of our questions. The process was made very easy as a result of his work, and we really appreciate his efforts. We'll definitely be using Guaranteed Rate and Will for future mortgage needs. A+++++++++!
John E.-Oak Park,IL | MAY 2016
Just wanted to write a quick note to express my sincere gratitude towards Will Hughes. He was outstanding through the entire process. Honestly, I originally switched to Guaranteed Rate from a friend of mine simply because he could not compete with your rates I took the chance knowing the customer service may not be as what my friend could offer, but I was wrong. Will's professionalism to look out for the best interest of his clients goes a long way. I will certainly be recommending anyone...
Scott S. 06/16/2016
The team was incredible! From the first phone call until closing the team was responsive, available, and always willing to take time to inform or problem solve.
Frank S. -Glen Ellyn, IL | APR 2016
My loan officer. Will Hughes was excellent at help through the whole loan process. I would recommend him to all my friends and colleagues
The N - Saint Petersburg, FL | Feb. 2016