What people are saying... What people are saying... Back to profile
My experience was smooth and all of my questions and concerns where addressed quickly.
Matthew M. - Bartlett, IL | Apr 2022
Great experience with Yale and his team, easy online process.
Danielle O. - Lombard, IL | Mar 2022
The attention was excellent
Guillermo C. - Joliet, IL | Mar 2022
I’ve been doing business with Yale Valdez for years! He is the best and only mortgage broker I ever want to deal with. He is super responsive, extremely informative and communicates every single part of the process.
Christina O. - Chicago, IL | Feb 2022
Yale always answered my phone calls and questions. He really put all my concerns to rest and cared about me as a person
Jennifer S. - Chicago, IL | Feb 2022
Yale and his team kept me updated every step of the way.
Lindsey W. - Chicago, IL | Feb 2022
Yale Valdez has great customer service skills
John G. - Chicago, IL | Feb 2022
Yale was extremely helpful throughout the entire process. As a first time home buyer I had a lot of concerns and he was extremely knowledgeable and able to explain things to me in a way that I could understand. Made the entire process quick and easy. Super nice guy!
Priscilla T. - Chicago, IL | Feb 2022
Prompt responses with emails/phone calls
Alyssa C. - Addison, IL | Jan 2022
Trusted the team, have worked with them before
Brian N. - Arlington Heights, IL | Jan 2022
They help throughout the process.
Rosalie G. - Chicago, IL | Dec 2021
Yale was very attentive and gave so much information.
Juan S. - Elmwood Park, IL | Dec 2021
Our broker, Yale, was phenomenal. Always available to help us through the whole process.
Richard D. - Westmont, IL | Dec 2021
Guaranteed Rate, specifically Yale Valdez and his team, have always been amazing to work with. They are professional and timely and always available to answer questions or walk us through the processes in detail.
Beth W. - Chicago, IL | Nov 2021
Professionalism and responsibility
Lilian A. - Chicago, IL | Nov 2021
Yale Valdez & His Team Are Assume!
Russell C. - Lisle, IL | Sep 2021
My lender (Yale Valdez) was exceptional to work with even when I didn't understand things he took more time to explain and make sure I understood what was going on.
Angelic S. - Oak Park, IL | Nov 2021
Yale was amazing! Answered every question I had with ease. He couldn’t have made it easier. Will definitely recommend him to others and use him for future purchases.
Amber A. - Chicago, IL | Sep 2021
We worked with Yale Valdez and he was so easy to talk to.
Mark M. - Bartlett, IL | Sep 2021
Yale was beyond helpful and really was involved in this process from beginning to end. He pushed boundaries to make this a memorable experience.
Albert R. - Franklin Park, IL | Aug 2021
Guaranteed Rate is great to work with. The process was extremely easy given the tools that Guaranteed Rate has adopted, e.g., portal to upload docs, DocuSign, etc., however a positive experience starts and ends with the broker you are working with. I personally had the pleasure of working with Yale Valdez. This refi was my third time dealing with Yale and I will continue to work with him and refer him to others. He’s extremely knowledgeable, responsive, follows through on commitments, picks up his phone when you call regardless of the time of day, and is overall a solid guy.
Timothy O. - Downers Grove, IL | Aug 2021
Really smooth process and all questions I had to were answered in an understandable way.
Mats A. - Chicago, IL | Aug 2021
Yale Valdez made the process extremely easy and communicated often on the progress. The ladies on his team (Andrea, Kelly) were thorough
Karen R. - New Hartford, NY | Jul 2021
I worked with Yale Valdez. He was extremely thorough through the whole process
Carah I. - Chicago, IL | Jul 2021
Staff was extraordinarily helpful throughout the whole process, and I am happy with the rate I received!
Andrew S. - Aurora, IL | Jul 2021
GR provided a good interest rate and made the loan process easy.
Kristy E. - Chicago, IL | Jun 2021
Excellent communication. I was aware of what's going on for the entire process.
Richard W. - Plainfield, IL | Jun 2021
Yale and the Guaranteed Rate team were excellent to work with from start to finish. The entire team was extremely responsive and helped us answer any and all questions that we had.
Stuart G. - Chicago, IL | Jun 2021
Yale and team was amazing in executing the loan in such a smooth way and quickly
Stephanie B. - Hillside, IL | Jun 2021
Yale is very good to work with.
Michael K. - Wheaton, IL | Jun 2021
I appreciated how quickly my phone calls were returned and how thoroughly my questions answered.
Joao R. - Chicago, IL | Jun 2021
My Guaranteed Rate team was great to work with and always available when I needed help or had questions.
Nicole W. - Darien, IL | May 2021
I felt like the team was looking out for me and not just them, especially the vp of mortgage loans
Leonard L. - Plainfield, IL | May 2021
Yale was awesome to work with, super responsive
Jason J. - Chicago, IL | May 2021
I’ve worked with Guaranteed Rate before and I’ve always had a great experience
Stacy C. - Naperville, IL | May 2021
Everything worked perfectly
Jeffrey I. - Naperville, IL | Apr 2021
Yale Valdez is phenomenal.
John S. - Chicago, IL | Apr 2021
Very officiant, fast response, great communication.
Oksana Z. - Lake Zurich, IL | Apr 2021
Excellent customer service, incredibly knowledgeable loan officer.
LUIGI R. | Mar 2021
Yale Valdez was amazing! He helped every step of the way!
Joan C. - Chicago, IL | Apr 2021
I worked with Yale Valdez, and he was able to make our dreams come true. From the beginning he was very informative and knowledgeable. He gave us great advice and he made this whole transition very smoothly.
Benjamin O. | Mar 2021
Yale Valdez is amazing to work with. He explains everything multiple times to make sure I understand. They work fast and are very easy to get a hold of.
Dana E. | Mar 2021
Yale was an excellent asset throughout our re-financing process.
Christiaan R. | Mar 2021
They went above and beyond and were so helpful throughout the entire process.
Lauren S. | Mar 2021
Smooth process from start to finish, fully felt supported and Yale Valdez is the very best there is!
Kelly D. | Mar 2021
Yale is great! Responsive team, competitive rates. Hassle-free experience. Amazing!
Jimmie D. | Mar 2021
Yale Valdez was extremely communicative and helpful
Dustin S. | Mar 2021
Yale Valdez was my lender and did an absolutely AMAZING job. Being a first time homebuyer, I had lots of questions and Yale never hesitated to walk me through each silly question I had. I will definitely be recommending to my friends/family who are looking to buy!
Jenna M. | Mar 2021
Would definitely recommend. Always available. Very helpful. Trustworthy.
SAMANTHA S. | Dec 2020
Because of our mortgage broker, Yale Valdez. He facilitated the process to make it very organized and seamless for us.
Mary R. | Feb 2021
Great rates, great service and great at explaining.
Christopher S. | Dec 2020
Amazing service and extremely fast processing from Yale Valdez and his team!
Joel C. | Nov 2020
Dealt with a great loan officer.
James S. | Dec 2020
I have known Yale Valdez for close to 20 years after he was recommended by a trusted friend. This is now the third refinance I've completed with Yale and he is the only person I will call when I'm considering a refinance.
Darcy S. | Nov 2020
I have used Yale Valdez for a purchase and refi. His professionalism and guidance have proved invaluable in these transactions.
Pamela D. | Dec 2020
very attentive service, Yale Valdez took the time to keep me informed and knowledgeable
Isalia R. | Sep 2020
Reliable, helpful, and knowledgeable staff that can give you the best rate and help you throughout the whole buying process!
Kristine C. | Nov 2020
Working with Yale is amazing. I always feel like I am in great hands when I work with him.
Nicholas T. | Dec 2020
As always, Yale Valdez and his team were outstanding
BRYAN A. | Aug 2020
Yale and his team are super
Michael M. | Sep 2020
Professional and very helpful
Maja A. | Oct 2020
Yale was attentive, kind, and knowledgeable along the whole process
Jaime M. | Nov 2020
Good communication, had a good sense of what I was getting into
Gwendolyn S. | Dec 2020
i was very happy by the way i was treated by my agent Yale Valdez
Jose F. | Aug 2020
My loan officer Yale was absolutely amazing from beginning to end. I have never had such a smooth refinancing life this before but it's due to Yale's exceptional customer service skills. I will definitely recommend him to family and friends.
Jeannette V. | Sep 2020
Yale Valdez continues to be available to answer questions, transparent and does a great job communicating upcoming to-do items and what to look for.
Kirk M. | Oct 2020
Excellent customer service. Responded to questions quickly. Followed up on items.
Piotr S. | Nov 2020
Yale at Guaranteed Rate has been my go to for all of my mortgages and refis. It is always easy to get through the process and closing is quick and easy.
Beth W. | Dec 2020
I worked with Yale Valadez and he was responsive and easy to reach.
Kerry S. | Aug 2020
The Guaranteed Rate team we worked with was always prompt in their responses and clearly articulated what was happening and why during each step of the refinance process.
John W. | Sep 2020
Yale was fantastic. He communicated every step of the way, made sure I was aware of what was going on, and checked in during the home search showing genuine interest and car about how the search was progressing.
Mathew S. | Oct 2020
Our loan officer, Aurelio Valdez ( Yale) was very knowledgeable and supportive.
Ana S. | Nov 2020
Our loan officer, Yale, is fantastic.
Daniel O. | Dec 2020
Great , quick, personal service. With a great rate
David B. | Jul 2020
Yale. I will recommend Yale to family, friend and colleagues. He is responsive, honest, and delivers every time. This is my third time working with Yale and his team. I'm very pleased.
Timothy O. | Jul 2020
Yale did a fantastic job of guiding me through the process.
Kathleen M. | Jul 2020
We love working with Yale Valdez and his team. This is not the first time we have worked with GR.
Jamin O. | Jul 2020
I was guided the whole way through, encouraged to ask questions, and given impressive access to the person I was working with, so that I could discuss any time with him! Amazing customer service.
Tammy T. | Jul 2020
Good customer service. Really worked for me
Sherryl A. | Jun 2020
Yale Valdez is very easy to work with.
Thomas C. | May 2020
Yale is the best agent We’ve worked with. We have used his expertise 3 times now and will continue to use and recommend him into the future.
Hans U. | Apr 2020
Great Service. Pleasure working with Vickey Baker to get loan processed and approved.
Joseph P. | May 2020
Easy process. There were some hiccups along the way but understandable due to current conditions.
Anup D. | May 2020
both my initial home loan and refinancing were very simple and explained in detail. my lender Yale Valdez was very helpful and always there to answer all my questions
Luis S. | Apr 2020
Yale and his team were very accessible, answered all of my questions and guided me through the process.
Amy J. | Mar 2020
Smooth process from beginning to end. I had quite a few questions along the way. They were quickly and competently answered.
GLENN G. | Mar 2020
We had a great experience from start to finish, with excellent communication from Yale Valdez all along the way. The e-signing/Flashclose and website were also top-notch and very easy to use. Very impressive!
Brian B. | Mar 2020
Yale Valdez, my contact at Guaranteed Rate was great! He provided me with all of the information I needed and was very responsive when I had any questions. My loan closer was also very professional and helpful.
Jennie F. | Mar 2020
Great team, great tools, great rates!
Bryan A. | Jan 2020
Yale Valdez is transparent and responsive. He makes the process very easy.
Jeffrey S. | Feb 2020
Yale Valdez is transparent and responsive. He makes the process very easy.
Jeffrey S. | Feb 2020
Process was seamless and the people were great!
Vincent C. | Feb 2020
It was a pleasure to work with Yale Valdez and his entire office
Robert Z. | Feb 2020
It was a pleasure to work with Yale Valdez and his entire office
Robert Z. | Feb 2020
Great customer service and good refund and rate.
Christopher S. | Jan 2020
made super simple by Yale's outstanding service
Michael M. | Dec 2019
Great communication throughout the process.
Gilbert P. | Oct 2019
Friendly, easy process.
Matthew Z. | Nov 2019
Yale and his team are amazing, knowledgeable and patient.
Dana E. | Oct 2019
Yale Valdez is extremely professional and made the entire process of our refinance so easy and seamless. No matter what time of day, Yale took the time to answer our calls and respond to our e-mails in such a professional and timely matter. He was fantastic!
Joseph M. | Oct 2019
Speed, good communication, amazing people I worked with
Joel C. | Sep 2019
Yale Valdez is extremely professional and made the entire process of our refinance so easy and seamless. No matter what time of day, Yale took the time to answer our calls and respond to our e-mails in such a professional and timely matter. He was fantastic!
Joseph M. | Oct 2019
The only thing I was somewhat disappointed with was locking the interest rate early on in the process. By the time we closed the rate dropped. Yale Valdez did a great job coordinating everything. He was very accessible and easy to work with.
Arthur M. | Aug 2019
My entire experience with Guaranteed Rate was a success from the start. Everything that was mentioned in the initial meeting was consistent throughout. The online application used made it easy to understand what is expected in regards to documentation and follow up. My loan coordinator and officer where diligent and made sure everything was always in order before moving on to the next step. I was able to close on time despite setbacks on my part. The overwhelming nature of purchasing a home is stressful but when you have a team working to make sure things are in order, it is a win for both lender and buyer.
Marco S. | July 2019
Yale Valdez and his team did everything in their power to make our home-buying process clear and simple. They went above and beyond to close our loan on time under very tight timelines. At all times, we were kept in communications and assured that the team was doing everything they could to meet our needs. In the end, a very stressful and confusing process was made much easier because of Yale's hard work, expertise, and determination to get the job done. This was our second time using Yale, and we will continue to refer him and Guaranteed Rate to our family and friends in the future. THANK YOU YALE!
Matthew K. | June 2019
Yale and his colleagues were great to work with!
Lorenzo F. | January 2019
Yale Valdez was an excellent Loan Officer. He answered all my calls, answered all my repetitive questions and made sure I understood every aspect of the process. I highly recommend him.
Jacob A. | April 2019
I'm extremely grateful to have had the chance to work with Yale Valdez, my loan officer at Guaranteed Rate. He helped me and was able to keep me updated every step of the way. I can't thank him enough for his guidance throughout this process. He really helped make my dream happen! I would recommend Yale Veldez and Guaranteed Rate to anyone who asks.
Michael R. | January 2019
I would like to say I was so pleased working with Yale Valdez, He was always in touch with me throughout this whole process, I NEVER had any problems getting in contact with him when I needed help, or a question answered. I will refer guaranteed rate to my friends and, but even more importantly I will refer Yale Valdez as a loan officer you want by your side.
David Q. | December 2018
I want to thank you for all your support and l want to recommend to my family and the future and thank you to Yale Valdez for all your help.
Rosa C. | October 2018
I worked with Yale Valdez to secure a home loan. As a first-time homebuyer, I initially thought the process would be a bit daunting; Yale, however, guided me through every step of the process, answering my questions promptly, and making himself available day and night to address any questions or concerns I might have. From pre-approval to closing, the process went seamlessly. I would definitely recommend Yale and Guaranteed Rate to friends or family who may be looking to secure a loan in the future.
Martha M. | October 2018
Yale and his team were fantastic. I felt like they had my back the entire process. I wouldn’t want to have done it without them! Really, I could not imagine a nicer, easier experience for myself.
Eric C., October 2018
Yale made everything easy and was always available for any questions I had. It was a very good experience.
Sabrina S. | August 2018
Very helpful in talking though all points of the process and constantly being there for me with answers.
Wayne V. | August 2018
Working with Yale was great. Very helpful and friendly.
Matthew Z. | August 2018
Yale Valdez is my loan officer. He went above and beyond in all aspect of this process. He was available to me for questions and help anytime any day. If I could give a rating of higher than 10 I would.
Keith K. | June 2018
Yale and his team were fantastic from start to finish. It took a little over a year from when we first started looking into buying a house to closing and Yale kept in touch throughout. Always checking in just to see how things were going and keep us up to date on what we needed to make things go as smoothly as possible. I would say by the end, he was more of a friend than just our mortgage guy. I would recommend Yale and his team to anyone that asks.
Eric D. | July 2018
Yale was so easy to work with and explained every step of the way what was needed as each step came up. He always called to follow up!!! and answered his phone, usually you do not get that response. He is very knowledgeable
Damiano M. - May | 2018
Yale made our cash out refinance a pleasure. He always answer his phone and had answers to our questions before we even asked. Appointment were on time. Yale is on point and I will recommend him and Guaranteed Rate.
David B.
Yale and his team were great to work with! Every step of the loan process was presented in a very organized and understandable manner
Krystle M. | May, 2018
If we ever move again, we plan on going with Yale and GR again.
Kyle S. - May | 2018
Professionalism was just a combination of all of the above. Guided us through the process as a for-sale-by-owner, helped when the appraisal was lower than the offer, and was available at anytime through the day
Kyle S. - May | 2018
Yale, Vickey and Lilliana made an extremely tedious process feel like a breeze. I was traveling out of the country and not only did they handle everything as it came, they never made us feel like our travels were a hinderance to the process (when it must've been!). I would absolutely use Yale again and would recommend him to close friends and family. Thank you for your thoroughness and patience, Yale. I felt like we were in great hands from beginning to end.
Marisa C. | 12/09/2016
We loved Yale Valdez.
Gerard V. | 11/18/2016
Yale and his team were great. Initially I wasn't sure if I was ready to make a purchase. It turns out I was. The entire process was very smooth and painless. Yale and his team were professional the entire time. It all happened so fast. It seemed like I was calling him one minute to simply inquire about the possibility of getting pre-qualified & Next thing you know he was sitting beside me at the closing table! I absolutely would not only refer him, but I also look forward to working with Yale and his team on another purchase in the not so distant future!
Christian C. | 11/10/2016
Yale Valdez and his team were exceptional! I felt i was in great hands and they eased all my worries and concerns. They answered all my questions and the entire process was super smooth. I only wished I had started the process of refinancing much sooner. I would recommend family and friends to Yale Valdez/Guaranteed Rate.
Jamin O. | 11/09/2016
Yale is absolutely the best! Thanks for being so diligent and detailed with me to get everything pushed through.
Trisha P. | 11/07/2016
I just wanted to thank you for making my refinancing so easy. The process was quick and you made it very smooth and convenient. You even arranged to meet me for the closing at a location next to my work. I appreciate all your thoughtfulness and professionalism in this matter. You explained the process clearly and in a way that I (a teacher) could understand. I will definitely recommend you to friends considering applying for a mortgage or a refinance. Thanks again.
Pam D. | 10/24/2013
Yale was very professional and honest regarding my refi. I appreciated his patience and thorough manner throughout the process. I would and have recommended him to my friends.
Pamela D. | 10/05/2016
Yale was fantastic at every point. He made things seamless and transparent.
Bryan A. | 09/16/2016
Yale kept me in the loop during the entire process. Answered all of my questions throughout the refinance process. I'm glad I used Guaranteed Rate. Your competitive rates and online processing made this very simple for me. I work long days and that does not leave much time for myself. The online processing was something I could do early in the morning before my day started, on the weekend or when I finally found time to sit down to do bills and read my email. Thank you, Yale and Guaranteed Rate.
Robert M. | 09/07/2016
Third loan with Yale. He always makes himself available and does a great job.
Jason V. | 08/31/2016
We've worked with Yale and Guaranteed Rate on several loans and we've always been very impressed by his responsiveness and honesty. We trust Guaranteed Rate.
Robert C. | 07/18/2016
The loan officer was fantastic. He gave us a list of documents needed for the loan and helped through the process. Since the house was in a land trust we needed extra paper work from Chicago Title and Trust so he worked with our Attorney to get the necessary documents and went to Chicago Title and Trust and took care of land trust rider. I felt he did a great job and made the loan process almost painless.
Luis P. | 06/15/2016
Yale was my loan officer and his team was more than helpful during my loan experience. I did not just rate all high scores for the "sake" of it. Nothing was confusing, I didn't get hit with any curveballs, every number we discussed was exactly what ended up on paper. This allowed me to properly digest and be comfortable with all numbers from day 1. Thanks again so much!
Chad H. | 06/14/2016
I think our loan situation was probably almost as complicated as it gets with all of the moving parts we had going on. Yale and team did an absolutely outstanding job in getting us through this. I actually think he was as thrilled as we were at the closing. Thank you Yale and team for doing a great job throughout the entire process!
Michael W. | 06/01/2016
Always easily available.
Ronald G. | 05/27/2016
Excellent service.
Jose M. | 05/13/2016
It was pleasure working with Yale and his team. Would definitely work with them again. Yale is very helpful and accessible and always willing to answer questions. Great to work with.
Brian S. | 4/15/2016
Yale and his team were excellent. They were very responsive and took care of things. Would encourage anyone to use them.
Clayton R. | 03/18/2016
I was very pleased refinancing through GR, Yale Valdez was especially helpful and considerate!!!
Freddy R. | 03/08/2016
Yale Valdez is so helpful and is there for any questions 24-7
Bruce J. – Chicago, IL | AUG 2015
"Yale Valdez went above and beyond to make sure that the loan process is as smooth as possible."
Catalin A. -- Park Ridge, IL -- 7/2015
"Yale Valdez was a pleasure to work with!"
Rehanullah M. -- Park Ridge, IL -- 7/2015
"Yale was great to work with. First time buying a home and he really was a guiding hand."
Josue P -- Park Ridge, IL -- 7/2015
"The team at Guaranteed Rate is top notch, we will definitely recommend them to everyone we know that is looking for a loan. The team in Park Ridge, IL is AWESOME. GREAT JOB!! My family loves our new home."
Lindsey O. -- Park Ridge, IL -- 6/2015
"Yale and his team in the office are very efficient and knowledgeable with the process and makes sure he has everything he needs to submit the application so there is nothing to hold up the process. He is very professional and he works around the clock to make sure things get taken care of. He was in constant contact with my husband, myself, the realtor and the attorney. Yale goes over and above..very impressed!"
Vincent V. -- Park Ridge, IL -- 6/2015
"The process was smooth and we received the best service and rate!"
Kevin G. -- Park Ridge, IL -- 6/2015
"Yale Valdez and his team are amazing! They made this dream come true for us with no complications! They are all wonderful! Thank you so much!"
Simon H. -- Park Ridge, IL -- 6/2015
"Yale Valdez and his team were very knowledgeable and patient and made me feel like I was there only customer even though they have many."
Rebecca C. -- Park Ridge, IL -- 6/2015
"Yale Valdez and his team truly went above and beyond to answer every question, call, text and email! They always were there for me during this process I never felt in the dark."
Michelle W. -- Park Ridge, IL -- 6/2015
"Yale Valdez made this a very smooth process he was very patient and knowledgeable . We would recommend him and his team to our family and friends."
Sean P. -- Park Ridge, IL -- 6/2015
"Yale Valdez and his team were very professional and patient with us. We were very lucky to have such an experienced group of people to work with."
Daniel C. -- Park Ridge, IL -- 6/2015
"Yale Valdez and his team made sure our application was complete and they worked very hard to make sure we did not have any unexpected road blocks by throughly going through our file and making sure clarification was handled up front."
Cindy L. -- Park Ridge, IL -- 6/2015
"I'm very happy with the service Yale Valdez provided. It was a pleasure working with him!!"
Julieta R. -- Park Ridge, IL -- 6/2015
"Yale was very detailed and sat down with me to go over the process. I am very new to this loan process, so he was very helpful."
Hirotaka Y. -- Park Ridge, IL -- 6/2015
"I was having a hard time trying to understand what needed to be done, but then Yale explained it to me in detail until I understood fully. He was willing to understand my situation and willing to walk me through it. I will keep him in mind and will suggest to my friends if they are looking for the service."
Dave R. -- Park Ridge, IL -- 6/2015
"I'd recommend Yale Valdez to anyone! Very professional and on top of his game."
Timothy O. -- Park Ridge, IL -- 4/2015
"Yale was great! Because of him, we loved working with Guaranteed Rate."
Bob H. -- Park Ridge, IL -- 4/2015
"The Guaranteed Rate professionals were very efficient and proactive to get our mortgage package in place for expeditious approval."
Sarah T. -- Park Ridge, IL -- 4/2015
"I would use Guaranteed Rate again because of Yale Valdez and his professional and caring manner."
Rick S. -- Park Ridge, IL -- 4/2015
"Yale was great! He asked us for the materials we needed to submit early on, helped up lock in a low rate AND came to our home to personally walk us through paperwork. SUPER service!"
Lawrence V. -- Park Ridge, IL -- 3/2015
"Yale was great! He held my hand throughout the whole process. This is my first time as a homeowner; so it was overwhelming because I didn't know what I was doing, but Yale was great and even came out to my house to sign documents which I thought was a great personal touch and I appreciated his help throughout the process."
Kimberly C. -- Park Ridge, IL -- 3/2015
Yale and his team were incredible and gave excellent service! They were all so nice and very helpful when I needed them. Thank you Yale for making it possible for me to be a first time home owner! I am very happy! It was also nice meeting you!
Claudia O. - Elgin, IL | May 2022
I had a very pleasant experience. My provide was always available to discuss any concerns and answer any questions. He was reliable, friendly and prompt.
Christine F. - Chicago, IL | Jun 2022
Everyone I worked with always responded quickly and made the whole process as stress free as possible
Matthew B. - Chicago, IL | Nov 2023
"Yale Valdez continues to provide very comprehensive and thoughtful services throughout the mortgage approval process."
Susan P. -- Park Ridge, IL -- 3/2015
Great customer service. Yale Valdez really took care of us every step of the way
Luis S. - Lake In The Hills, IL | May 2022
Great service, Yale Valdez excellent loan
Teresa D. - Lansing, MI | Jun 2022
Yale Valdez, my representative, is very attentive & knowledgeable. He made sure I understood what was needed, when it was needed to move the loan process forward
Kevin C. - Warrensburg, IL | Aug 2022
Yale Valdez and his team are the best.
Andre O. - Kings Mills, OH | Sep 2022
Our loan officer, Yale Valdez, was with us every step of the way. He stayed on top of the process and often answered questions before I even knew I had them. Yale was available at all times and extremely knowledgeable.
William S. - Oroville, CA | Jan 2023
Outstanding fast service and communication
Ruby S. - Aurora, IL | Mar 2023
Working with Yale made the process extremely easy and flexible around my busy schedule.
Chayce H. - Coon Rapids, MN | Nov 2023
"Yale was very reassuring and was always there to answer our questions and ease our worry. Very informative especially since we were first time home buyers."
Richard D. -- Park Ridge, IL -- 3/2015
Yale was a very understanding, patient, and thorough agent. He had great communication, always kept me informed, and answered all my questions quickly.
Kathie A. - Chicago, IL | May 2022
Yale and his team are extremely responsive and always have our best interests in mind.
Shane F. - Chicago, IL | Jun 2022
Because of their attention to detail and transparency throughout the entire process.
Gabriel S. - Chicago, IL | Aug 2022
My lender was amazing -- incredibly knowledgeable, reliable and gave us so much support and attention. Yale Valdez is the best!
Clare K. - Chicago, IL | Sep 2022
The communication with my loan officer was stress free and greatly appreciated.
Claudia P. - Chicago, IL | Jan 2023
Great communication, efficient and easy process
Diana O. - Elmwood Park, IL | Feb 2023
Good communication and a quick proccess.
Justin G. - Chicago, IL | Mar 2023
The combination of the best loan rate and professional, courteous service from Yale Valdez are the reasons I chose Guaranteed Rate. Yale is honest, trustworthy and goes above and beyond his duties. I would not hesitate to recommend Yale Valdez to my family and friends.
Maria R. - Elmwood Park, IL | Jul 2023
Por qué son muy responsables y buscan la manera de apoyarte en el proceso de compra
Tulio L. - Romeoville, IL | Oct 2023
Worked with Yale Valdez and his service was 11/10. He even recommend me a special purpose credit program that helped out so much with closing cost!
Leomar G. - Berwyn, IL | Nov 2023