What people are saying... What people are saying... Back to profile
I had no issues, felt like everybody was willing to help
Nobuyasu Y. - West Covina, CA | Apr 2021
From beginning to end of process, they provided me with step-by-step instruction so I knew what to expect. The team was communicative and responsive.
Marissa S. | Aug 2020
Yilam and his team are phenomenal. Great rates, great communication, great service. He's a beast!
Matthew R. | Aug 2020
Yilam was great to work with. They were able to close in half of the time it took another company to try to close a loan for us earlier in the year.
Aaron W. | Aug 2020
Awesome rates and customer service
Anna K. | Sep 2020
Very quick to follow up. Provided all the details and information we needed. Really appreciated the partnership from start to finish
Peter B. | Oct 2020
Very professional service with their online signing and most affective secure online tools to submitted all paperwork for refinance and new loan.
Fonda C. | Jan 2021
Yilam was very helpful. He was always responsive and provided creative solutions.
Tyler B. | Jul 2020
Quick response rate and great rates.
Jonathan L. | Jul 2020
Excellent service and knowledge
Catherine C. | Jul 2020
Great service. Responsive to my questions. Quick turnaround on all steps throughout the loan
Lee Ping H. | Apr 2020
Yilam and Team made it an unforgettable smooth experience!! Customer service was exceptional!!
Angel T. | Mar 2020
We had a great experience with Guaranteed Rate. Yilam guided us from assessing loan options all the way to securing a great product and rate, and to closing the deal. Although there were complications in the underwriting stages, Yilam was with us in every step and ensured that everything got resolved. Now that our mortgage is funded and we own our new home, we will continue to work with Yilam and Guaranteed Rate to finance our home renovation. We highly recommend this team!
Cedric B. | May 2019
Yilam was amazing. I worked with several loan officers before being connected with him and he was extremely communicative, clear and concise.
Shane W. | April 2019
Yilam did a great job. Everyone in the closing process had great things to say about him. Very responsive and helpful.
Tanner M. | March 2019