What people are saying... What people are saying... Back to profile
Everything was very easy and everyone was very helpful when we had any questions and answered in a timely manner.
Hannah H. - Stewartville, MN | Aug 2021
Very responsive, informative, and willing to meet me wherever I was at mentally.
Lindsey G. - Duluth, MN | Aug 2021
Great communication the entire process!
Nathan A. - Rochester, MN | Aug 2021
Zach Snell was very helpful and kept the balance on the ball and stayed on it with every move and change.
Matthew B. - Northfield, MN | Jul 2021
Everybody was nice, I felt their response time to our questions were quick. Refinancing was a very smooth process thanks to this team.
Laura K. - Rochester, MN | Jun 2021
very knowledgeable, fast and friendly service.
Clinton M. - Byron, MN | Jun 2021
The service was excellent. Zach was very knowledgeable and on top of everything, he made the whole process very easy and hassle-free.
Kale M. - Pine Island, MN | Jun 2021
Our guy Zach stuck with us even when we thought all hope was lost.
Sharon W. - Rochester, MN | Jun 2021
Very efficient, straight forward, very kind
Daniel T. - Rochester, MN | May 2021
I gave a 10 rating because of the awesome service i received during the entire process !!!
Erich S. | Mar 2021
Zach was very easy to talk to, and ask the many questions we had. He kept us updated on the process the whole way through, and made the stress of buying a home a lot easier.
Karissa B. | Mar 2021
Very efficient and knowledgeable. They were all helpful and patient with our questions and concerns. We were able to get through the whole process very quickly.
Janet S. | Mar 2021
all online but with a local real person that I could deal with. Very quick process. The online tool to input needed documentation is great.
Terry M. | Jan 2021
Because they helped me in the whole process. In addition, the staff is very friendly. I recommend 100%
Moises A. | Feb 2021
Zach did a phenomenal job communicating and making sure all tasks were completed.
Charles M. | Jan 2021
The whole experience was great and easy to do.
Pamela M. | Jan 2021
Zach was amazing and went above and beyond to help me
Jori T. | Oct 2020
Zach Snell was tremendous to work with. Patience, answered all questions, followed up on each steps of the process. Technology supporting process was straight forward and easy to use. Made the overall process better.
Matthew K. | Jan 2021
Great customer service - patient, knowledgeable, real, accessible, and trust worthy
Kimberly M. | Oct 2020
Zach was absolutely amazing! So personable and cares about his clients!
Katelyn A. | Jan 2021
Zach made everything so easy. Excellent customer service
Gradon S. | Sep 2020
Guaranteed Rate was easy to work with, returned our calls and texts right away, and helped us find the best refinance option within our budget.
Jesse B. | Oct 2020
Zach and his team were very helpful overcoming several obstacles throughout the home buying process.
Jeffrey S. | Nov 2020
Made the home buying process rather simple and timely
Mitchell H. | Dec 2020
The loan officer kept me well informed.
Janet H. | Jan 2021
Team was all really great. Answered calls, texts, and emails very promptly. They were all very on top of my paperwork and even worked with me to get my closing date moved up so I didn't have to stay in a hotel any longer than necessary.
LaDeanna S. | Sep 2020
Ease of use, Zach Snell’s knowledge, and the fact he always made himself available to answer questions.
Tyler B. | Oct 2020
Pure professionalism and fast responding. Made us feel like a high priority!
Kathleen L. | Nov 2020
Easy to work with and friendly
Cory B. | Dec 2020
We didn''t have any issues and their interest rate was lower than the bank we were going to use to refinance our house.
Megan M. | Jan 2021
Fast and great services. Zach Snell did my loan. He made it all go smoothly and he was very helpful!
Maria G. | Jul 2020
They were very good. Very helpful.
Cynthia G. | Jul 2020
They were so passion with me I am not computer savy I am 60 an they help me all the way my banks never gave me the there time they were all about money but not these guys nice to have persons that care .
Cindy W. | Jun 2020
The entire home buying process was completely new to us. The entire Guaranteed Rate team made every effort to guide us along through the entire process. I without any doubt would recommend Guaranteed Rate to anyone going through the loan process.
Eric M. | May 2020
Guaranteed Rate was thorough and very helpful with a first time home buyer.
Franchesca M. | May 2020
Great rates, quick responses, friendly team
Marriah M. | Apr 2020
Great customer service from Zach Snell. Whenever, I had a question he was attentive and respond to me in a timely fashion.
Darleen O. | Mar 2020
Guaranteed Rate was amazing to deal with!
Chelsie D. | Feb 2020
Zach was very flexible and easy to work with. Never an inconvenient time to get a hold of him with any questions that may arise as a home buyer and he was always quick to get you and answer.
Owen M. | Feb 2020
Zach was easy to work with and always available for my questions.
Karen L. | Jan 2020
Zach was very thorough and was available no matter the time when I had a question.
Lance B. | Jan 2020
Zach always answered all my questions and got back to me very fast
Megan M. | Nov 2019
Because him make it easy for me like magic .
Mahmoud S. | Nov 2019
Very energetic and proficient team, really felt like the customer came first!
Paul J. | Oct 2019
Zach was so helpful and gave great guidance through this whole process. That was important because I was a first time home buyer.
Amy S. | Oct 2019
The extra effort that Zach Snell put in at every level of the process including getting us a notary for the sale of our property in Idaho.
Earl P. | Sep 2019
Zach was great to work with! He was very professional and knowledgeable during the process. He was great with communication and keeping me updated with each step!
Abigail B. | July 2019
Zach Snell in Rochester was my agent. Without him, this dream may not have been possible.
Chad G. | April 2019
Zach and his team are awesome!!!!
Leigh H. | March 2019
Zach Snell was so easy and great to work with! Definitely a asset to your team.
Amber G. | March 2019
My loan officer, Zach, was superb. He always took the time to explain to me everything going on to help me understand the loan process with my first house purchase. In addition, he was very supportive and had a lot of knowledge in helping with the overall house purchase process even when my questions weren't directly related to my loan. He made the process smooth and assuring for me which was a relief as it can be stressful for a first time home buyer. His ability and willingness to assist any way he could puts him on top of the list for me. I would definitely go back again and recommend to anyone!
Angela S. | December 2018
Zach Snell and his team were awesome to work with. They made the whole process easy and stress-free.
Clinton M. | November 2018
Zack was great because he was available to talk to whenever we had questions, and he was really easy to work with! Very easy going and went above and beyond to help us with everything. Couldn’t have done it without him!
Megan L. | December 2018
My loan officer, Zach, was superb. He always took the time to explain to everything going on to help me understand the loan process with my first house purchase. In addition, he was very supportive and had a lot of knowledge in helping with the overall house purchase process even when my questions weren't directly related to my loan. He made the process smooth and assuring for me which was a relief as it can be stressful for a first time home buyer. His ability and willingness to assist any way he could puts him on top of the list for me. I would definitely go back again and recommend to anyone!
Angela S., December 2018
Zach Snell and his team were awesome to work with. They made the whole process easy and stress free.
Clinton M., November 2018
Very easy to work with they help me by answering questions I had and were very supportive and all around great team to have make this easy and painless.
Nate M. - August | 2018
Zack and the team that supported this effort were extraordinary and everywhere
Tammie H. - July | 2018
Thanks for helping us obtain our dreams!
Michael J. | July 2018