What people are saying... What people are saying... Back to profile
Tom and his team did an exceptional job helping me through a process I had not been through before. He came highly recommended by a friend of mine and lived up to his reputation.
Douglas J. - Chapel Hill, TN | Apr 2022
Rob Shephard and his team (i.e. Heather Morrow) were extremely responsive and patient with us during our first home buying experience from start to finish. They were always on top of the process to keep it moving forward and their communications were clear on what documentation they need from us along the way. Lastly, we received a great rate with a loan that was perfect for us. Will absolutely recommend Guaranteed Rate to others.
Elise S. - Falls Church, VA | Apr 2022
Tom Lavallee and his team - excellent experience
Michael S. - Gilbert, AZ | Mar 2022
Excellent customer service. No issues at all. Quick prompt replies.
George K. - Fernandina Beach, FL | Feb 2022
Guaranteed Rate was wonderful throughout the entire process. Christina Zash Columbo made the process clear and streamlined and, as she turn the process over to others, they were equally excellent. I will recommend Guaranteed Rate to everyone I know.
Audrey W. - Pooler, GA | Feb 2022
Great customer service, knowledgable and great to work with
Randolph W. - Spotsylvania Courthous, VA | Jan 2022
The process was so easy, and the team members were very responsive/helpful.
Robert V. - Santa Clarita, CA | Jan 2022
The process of buying a home is stressful but the folks at guaranteed rate really work with you and are very helpful
Fredrick B. - Chicago, IL | Dec 2021
Worked hard to get my loan done
Connor E. - Moorestown, NJ | Dec 2021
Great seamless service. Easy process.
Frank B. - Mount Prospect, IL | Dec 2021
Christina and her team did a fantastic job from start to finish.
Yolanda R. - Park City, UT | Dec 2021
Kristine Bestler is amazing! It was a challenge but Kristine was always there to talk us off the ledge.
Bryce H. - Chicago, IL | Nov 2021
The process was very easy for me. Everything was communicated well and it was very stress free.
Taylor K. - Lehi, UT | Nov 2021
The customer service from Jason Scott and most of his team has been top notch for all 4 loans we have worked with him.
Ryan J. - Kaneohe, HI | Oct 2021
Christina provides very prompt and proactive service. The process is easy and the systems are easy to use.
Michael A. - Lafayette, CA | Oct 2021
Great people, easy, and fast
Joshua D. - Monte Vista, CO | Oct 2021
Consistently provides great rates and service.
Joan L. - Castle Rock, CO | Sep 2021
Christina and the team did a great job trying to keep everything on track and on schedule.
David S. - Park Hills, KY | Sep 2021
Great communication and service and extremely helpful. Also, it was a very efficient process.
Joshua D. - Nipomo, CA | Sep 2021
Very attentive service and kept me informed throughout the process.
Matthew K. - Monaca, PA | Aug 2021
Christina and her team were amazing
Jodi P. - Miami, FL | Aug 2021
Guaranteed Rate was easy to work with and was able to accommodate my needs
Carter B. - Tampa, FL | Aug 2021
You promised and delivered!
Leilani O. - Aiea, HI | Jun 2021
Website to upload statements/docs is super techie. Its my first loan with Guaranteed rate. Was dicy at the start but the loan team made it a smooth sail.
Aliasgar G. - San Jose, CA | Jun 2021
This process was easy from start to finish. The online portal is very easy to use and you get emails when you have documents that are needed.
Patricia M. - Braintree, MA | Jun 2021
Great people to work with. Great rates available. Easy to get done!
Steven Y. - Alexandria, VA | Jun 2021
The experience was great as always
Beau J. - Golden, CO | May 2021
Jen and her team made everything so easy for us.
Julie C. - Lahaina, HI | May 2021
Competitive rates, prompt and courteousness service. All well education in their field.
Erny P. - Arroyo Grande, CA | May 2021
Jason Scott kept in communication with us and went above and beyond to help us go through the process.
Calvin P. - Crestview, FL | Apr 2021
they delivered what they promised.
Farhad M. - Alexandria, VA | Apr 2021
GR is the mortgage company I used when I first bought my house. Brenda Montgomery is the absolute BEST!
Lenea S. - Saint George, UT | Apr 2021
Christina and her team were very professional, and always willing to help answer any questions we had. Made the process for buying our first house very easy!
Eliot K. - Lisle, IL | Apr 2021
Jason and his team made our home buying process and approval so easy
Amanda Q. - Columbus, OH | Apr 2021
They made the whole process very simple and got me a great rate!
Mindi H. - Salt Lake City, UT | Apr 2021
Exceptional customer service and confidence in my loan officer and her team''s ability to close my loan quickly and efficiently.
Lori L. | Mar 2021
Great customer service, my reps were very friendly and truly went the extra mile to service my loan and help me.
Dacia B. | Mar 2021
The agent I work with kept me informed along the whole process. He was very friendly.
John R. | Mar 2021
Very professional and smooth refinancing process. The team is very knowledgeable and friendly. We would definitely work with Guaranteed Rate again!
Allen N. | Mar 2021
Todd was great. I would use him again
Earl Y. | Feb 2021
The process was very easy.
Melanie S. | Feb 2021
Good communication and ease of submitting and finalizing documents
Jill S. | Feb 2021
Best rate for mortgages, Rapid response, friendly customer service, and business ethics that outshine all the competition.
Samuel S. | Aug 2020
Everything was very easy. Overall very good communication as well
Jeffrey W. | Feb 2021
Everyone involved was courteous, respectful and professional.
David P. | Aug 2020
Danielle and her team were amazing dealing with a difficult situation
Steven B. | Aug 2020
easy,fast, process went really smooth,
Donna R. | Nov 2020
Fast easy and great service
Tamara G. | Aug 2020
Very professional and diligent in working the mortgage process
David S. | Sep 2020
process was efficient and rate was good
John S. | Oct 2020
Everyone was very nice and easy to work with
Brian D. | Nov 2020
Very competitive rate; originating loan officer extremely helpful and responsive.
Yurii S. | Aug 2020
We don’t always have the easiest scenarios when closing loans, and Donna Lewis and her team always work closely with us to get the best rates and close transactions. Donna Lewis, specifically, has completed 9 of 11 of our loan transactions (the first two were prior to meeting Donna) and we will continue to work with her! She’s the best!!
Kristin P. | Oct 2020
Michael Galanti and his team were great!
Vladislav Z. | Nov 2020
Fast service and great rates
Thayne B. | Dec 2020
great service/quick & easy
Rob C. | Jul 2020
They were easy to work with, and the ability to get things done online was time saving
Stephen Z. | Aug 2020
Dan and his team were very responsive and easy to communicate with
Richard P. | Sep 2020
Everyone did their best to help me
Ada Liseth G. | Nov 2020
I really enjoy Marc and think he goes above and beyond
Shantel S. | Dec 2020
Professionalism, responsive and all around good to work with.
Amy S. | Jan 2021
Prompt. Easy to work with and get clarity to any questions.
Mark R. | Jul 2020
Very Professional and the entire team works extremely well together!
Julian C. | Jul 2020
They did a excellent job. The team was wonderful. Very supportive and efficient
Sophia C. | Jul 2020
Smooth and easy process throughout. Always kept me up to date with every step along the way.
Lesli S. | Jul 2020
The entire process was so smooth! Excellent customer service! Entire team was awesome!
Chester M. | Jun 2020
Kirk & team are awesome to work with; organized, responsive and I love the ease with the technology GR has invested.
Charles B. | Jun 2020
I will continue to refer business because of Leonard Loventhal and his great boss, Anders! But the headquarter of Rate.Com appears to be disorganized!
Ruth K. | Jun 2020
This is the 2nd time we re-financed and 3rd time financing with Guaranteed Rate. Todd hand his team has been and always has been Awesome!! Because of Todd, I will continue to use your company and tell everyone I know how great he is and how easy it was with Guaranteed Rate!
Michael W. | Jun 2020
Efficiency. They make everything easy. Also LOVE the new portal.
THEODORE J. | Jun 2020
We always use Guaranteed Rate. Pretty sure we're their most repetitive borrowers.
Paul B. | May 2020
great service good communication
Richard B. | May 2020
I have completed multiple transactions with GR and have always had a great experience.
David W. | May 2020
Very prompt and professional service
David B. | May 2020
Knocked it out of the park
Erik V. | May 2020
Kevin Sumimoto is the best. He is unbelievably helpful and awesome to work with.
Joel O. | May 2020
We’ve used GR several times now.
Martha M. | May 2020
Amanda Callaghan and her team deserve more than 10 stars. They are on top of things- communicative, prompt, and genuinely care about seeing their clients reach the closing table satisfied.
Emily D. | Apr 2020
Very good customer service
Phong Y. | Apr 2020
Ease of process and service.
Peter L. | Apr 2020
I've been using them for a few years. Great service
Shawn L. | Apr 2020
Guaranteed Rate made my home buying process so smooth. They communicated well, updated me every step of the way, and made the entire experience a positive one. I would definitely recommend GR to everyone.
Christina A. | Mar 2020
Excellent service, knowledgable, and easy to use.
VINCE P. | Apr 2020
Clear and concise steps made the process simple from application to funding. Prompt responses to our questions made the decision easy to move forward. Professional guidance to secure a favorable interest rate.
Karla C. | Mar 2020
Prompt service and efficient handling of my refi.
Julia G. | Apr 2020
GR was great throughout the process, and all employees were responsive and helpful. And got me a great rate during a chaotic time.
Matthew R. | Mar 2020
Easy to communicate using web based platform.
Derrick C. | Apr 2020
The loan officer and team went above and beyond for us. Took really good care of us and understood our needs.
Julio C. | Feb 2020
High quality service and reliable!
Razvan P. | Jan 2020
Excellent, friendly, fast professional service, from start to finish.
Karen S. | Feb 2020
You did a great job with securing a loan
Gregory C. | Jan 2020
Everyone was very helpful and answered all my questions along the way
Stephen M. | Feb 2020
I have used Guaranteed rate more than once and have always had a great experience.
David B. | Jan 2020
Very knowledgeable, easy to reach, always had our best interest
Dennis C. | Jan 2020
It’s my second outstanding experience with Jennifer’s team in the past 10 months!
Frederick A. | Dec 2019
Very helpful, good rates, made things easy
Robert H. | Dec 2019
Easy to work with and very communicative.
Mark D. | Dec 2019
Very easy to work with and made things simple
Roger M. | Dec 2019
Everyone was quick and helpful
Alan D. | Dec 2019
Easy simple process vs. typical brain damage to obtain a mortgage.
Charles A. | Dec 2019
The excellent service provided by Chris, Joe and the rest of the team
Henry O. | Dec 2019
This is my second time going through Guaranteed Rate. This was for a refinance. I work with Brenda Montgomery who is AWESOME. She got me hooked up with Christina Zash who is licensed in Utah and was able to help me get my refinance. I was living in California when I obtained my original loan and Brenda took care of me. I'm very happy.
Lenea S. | Aug 2019
Rick Richter and Christina Zash Colombo we’re both great to work with. This was my second mortgage with guaranteed rate and both experiences were excellent!
Brian M . | June 2019
Everyone was very knowledgeable and professional. The team I worked with made the process very easy!
Elizabeth V. | May 2019
Christina Zash Colombo is the absolute best! She is accessible, highly professional, reliable, and trustworthy. I only call Christina for my mortgage lending needs, I know I will get the best rate and service from Guaranteed Rate.
Lori L., March 2018
Christina our loan officer was extremely response and helpful. We truly knew she working with our interests in minds. I will be recommending this company.
Paul H., April 2016
Excellent loan manager with a wonderful loans team who made themselves available to answer any calls, concerns or issues I may have and responded in a timely manner which means a lot to me.
Simone R. - Havre De Grace, MD | Jun 2022
I always recommend Christina Zash Colombo and her team to my friends and family for their mortgage financing needs. My loan was approved in 4 days and the closing was completed in 30 minutes. This was my 7th transaction with Christina, Excellent experience, as always!
Lori L. - Geneva, IL | Aug 2022
Hey check out the amazing review from Martha about Christina! “Christina was the best loan officer I have ever had the pleasure of working with! She was extremely professional, timely, informative, and helpful. All of my questions were answered while providing a genuine care to my needs! Thanks again Christina!”
Martha F., February 2013
Smooth and very convenient refinance
Leslie M. - San Diego, CA | May 2022
The loan officer and management team treated me with excellent customer service and efficient loan processing.
Giovanni C. - Miami, FL | Jun 2022
They were easy to work with and provided lots of detailed information each step of the way.
Meghan I. - Greensboro, NC | Jul 2022
Seth and his team are amazing at knowing the best strategy and how to get it done with our complicated situation and self-employed income.
Eric F. - Grand Lake, CO | Aug 2022
Sharbel has been my go-to for all of my purchases and always will be!
Jillian S. - Chicago, IL | Jan 2023
Very smooth mortgage purchase, from start to finish with yrs at communication
Cassidy K. - Sparta, KY | Feb 2023