What people are saying... What people are saying... Back to profile
Quick and easy refinance process. Communication was solid and responsive when needed.
James L. | Oct 2019
This is my third loan with Guaranteed. Very happy with Guaranteed Rate's online file signing and submitting on this particular loan. Loan officer helped me through any questions that I had. I will recommend to friends!
Marvin O - Chicago, IL | Feb. 2016
Brian Mercer was great to work with. This was our first time buying a home, so we had a lot of questions. Brian patiently and quickly answered all them. He was prompt, professional, and reliable.
Shepherd K. - Elgin, IL | Dec. 2015
Brian is the man. He knows the business, makes it easy to understand and provides excellent service. I appreciated all of the expectations set up front and it was a very easy process
John A. St. Charles, IL
Brian Mercer made the application and approval process very easy for me. I'm really busy with work, so this was an added bonus since I don't have a lot of spare time.
Marvin O. Chicago, IL
Brian was very professional, prepared and concise with information requests. Provided timely updates and excellent guidance throughout the process. Definitely the best I have ever worked with.
Cathy P. – Naperville, IL