What people are saying... What people are saying... Read more
Their availability to answer my questions all day long was helpful. They seemed motivated to close as quickly as I was able to close
Steven V. | Jul 2020
Jen Schenk was fantastic - very attentive and helpful guiding me through the mortgage process for the first time.
Patrick B. -- Chicago, IL 4/2/2014
Jen was great! She even took the time (multiple times!) to go through the paperwork with me line because it was my first time doing this so I understood everything and knew where the numbers were coming from, it was really helpful.
Rosaura F. - November, 2013
"Jen expressed desire to make this all happen for us, and was excellent in her concern to fulfill our dream of this new home. The overall process was great, I would use Jen and Guaranteed Rate again."
Dennis W. - November, 2013
I felt very involved every step of the way and made sure I understood everything that was in front of me! As a first time home buyer, I was clueless on how any of this worked. I am glad Jen Schenk was there to help guide me through my first buy!
Brian H. - October, 2013
Jennifer was on top of everything and spent the extra time when we requested to communicate thoroughly. She made everything less stressful. She demonstrated willingness to think outside the box and get things done. We always felt we were a top priority.
Stephen W. - October, 2013
"Jennifer was really helpful and very responsive throughout the whole process and it didn't hurt that Guaranteed Rate had low rates and fees!"
William M. --Chicago, IL-- 5/2013
"Jennifer demonstrated professional expertise with a friendly personable flair. She was very approachable and helpful, responding to our email and phone calls usually within the hour, or at most, the same day. In fact, I find Jennifer so helpful and knowledgeable, that I will even call her up to consult her about which color top will go well with my semi-white hair. :-)) No, I had not done that, but I might -- that is how comfortable I am with Jennifer!! I would work with Jennifer any time, any day!"
Steve T.-- Honolulu, HI-- 5/2013
"Everything went really well. This was the easiest refinance/mortgage I've done. Jennifer and her team did a great job. They kept me informed of what was going on and was very quick to respond to any questions I had¦ If I ever have the need to refinance or apply for a mortgage again, I will definitely contact Jennifer again"
Jody A. Chicago, IL 3/2012