TestimonialsCustomer testimonials Read more
GR team worked fast to meet the closing deadline we had established. We really appreciated their availability and fast response. Also, we were undecided between GR and another mortgage loaner and GR worked towards making their offer the best for us!
Claudia G. | March 2019
Many other aspects of the home buying process were confusing, poorly explained, and/or simply overwhelming, but Guaranteed Rate made the mortgage process as painless as it could be. Our emails were answered quickly, and our questions were addressed fully. Communications detailed any and all steps laid out, so we could fully understand the process and what was going on behind the scenes. We are fully aware of the reputation of Guaranteed Rate and know that they work with many people at any given...
Nicholas B. | March 2019
Start to finish it was a very pleasant transaction. The process was smooth. Very knowledgeable and professional. We will recommend all our friends and family. Thank you for everything.
Charles M. | March 2019
Ross Wilson and Julie Woods were amazing! Incredibly responsive and helpful.
Susan G. | February 2019
We had a phenomenal loan experience with the Shant Banosian team of Guaranteed Rate. Shant and the other members of the team were so patient in helping us to realize our dreams by financing our forever home. We were very impressed with their thorough knowledge of the real estate loan market. The Shant Banosian team made us feel comfortable and was always ready with a kind word to help lessen our anxiety during this stressful process. We also very much appreciate the flexibility of Shant during...
Dana M. | October 2018
We worked with three people throughout the process. We encountered some exceptional people during the process, and other parts of the process weren't as great. We found as we got deeper into the process the communication became a little less clear about what was happening and timeframe expectations. Early on we felt that Guaranteed Rate did a great job at hand holding. Hope this helps with future clients!
Kayla S. | November 2018
Shan't and his team were great. We started with another company and were dissatisfied, so we called Shant, and we are so glad we did.
Jason C. | November 2018
I was referred to Guaranteed Rate after the original loan company I was working with, made mistakes which prevented me from getting a loan from them. Guaranteed Rate was able to get me the loan with very little effort required from me. All the staff were very organized, competent and kept me informed throughout the process. I wish I had known about them before starting the process of buying a house. I would use them again and certainly recommend them to others.
Martin C. | July 2018
2nd time using Guaranteed rate, always a great experience.
Maximo P. - June | 2018
From the very beginning, despite all the issues we had, Guaranteed Rate was always there by our side! Special mention and kudos to Ross Wilson. An amazing person, excellent in his job, and always there with a smile on his face, regardless of the time of day or the day of the week. I called him on a Sunday afternoon, and he was happy to take the call and explain the issues to me in details. At another time, I called him at 9:30 in the evening, and the response was always very positive. Would not...
Debadeep B. | June 2018
We've purchased four prior homes with different companies and your process was streamlined and simple. No last minute running around to get you information which was greatly appreciated.
Alicia S. | May 2018
Ted Malkhasian was great.
Darren L. | July 2018
Shaunt Banosian was very communicative and insightful.
Robert T. – West Roxbury, MA | Apr. 2015
Shant Banosian and team very helpful and responsive to any questions I had. Everyone was telling me it wouldn't be possible to close that quickly, but they were wrong.
Lisa J. – Millbury, MA | Dec. 2014
Shant, Lisa and Rose made this process incredibly easy to understand, navigate and stress free!
Elisha D. - Waltham, MA | Dec. 2014
Shant did a tremendous job throughout the process and I'd be more than happy to refer him!
Joseph W. -- Medford, MA 6/9/2014
Everything was excellent. Shant was very professional and efficient.
Matthew L. -- Pembroke, MA 4/22/2014
Our transaction was perfect. Shant is awesome, he really is just unbelievable.
Matthew O. -- Newton,MA, 2/25/2014
Hey, check out this amazing review from Laura about Shant! “If I could give Guaranteed Rate 10 stars, I would! Shant Banosian was amazing, as was his whole team. The communication was wonderful. I am sitting in the home of my dreams because of them. Shant and his team gave me honest thoughts and opinions. I am so happy we went through them. As a side note, the “Thank You” basket Shant just sent to us is lovely and a pleasant surprise!”
Laura R. – Salem, MA – 6/2013
Working with Shant Banosian on my Home Loan was incredibly stress free. I had no worries through the entire process. They were very knowledgeable about all the programs they offer and were sincerely dedicated to finding the right Home Loan to suit my specific financial needs. I would definitely recommend them to anyone.