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The whole process from my initial phone call with Walter Tang was great. All questions I had as a first time home buyer was answered. Walter was very patient and explained the process to me as we move forward. He was very supportive and transparent throughout our home buying journey. Once our offer got accepted, I received similar (excellent) service from Walter's team. I would definitely recommend and use Guaranteed Rate again!
Francis RDL., October 2018
Walter and his team were great with working with my family and I on our first home purchase. He explained things very clearly and always welcomed our many many questions about the whole process. We felt educated and confident when we bought our home with them. I would recommend them to other friends and family!
Mia C. | September 2018
This is the second time I've used Guaranteed Rate, and went with Walter Tang as my loan officer. He is very knowledgeable, friendly, professional and I feel he is looking out for my best interest. He made the process very smooth.
Henry L. | September 2018
Walter is on top of things. Very efficient.
Seewell L. | August, 2018
This is my second time using Mary Lou Yoch and the team at Guaranteed Rate in your Irvine office. They are an amazing group of hard working, focused, customer service driven professionals. They take the stress out of buying a home by hitting critical timelines with ease. I have been singing their praises to friends and colleagues since my first loan; and will continue to do so. Kudos to your company for having such an outstanding team to work with!
Timothy S. | June 2018
Thanks to the whole team and especially Glenn for getting us through this complex process! I will definitely be recommending Guaranteed Rate to all my friends and family.
Jacqueline S. | April 2019
Walter Tang made the process so easy. Thank you!
Steven B. -San Jose, CA|APR 2016
This is my second refinance transaction with Sheena Rhee. She is absolutely Fabulous! I have never considered a 15 year loan term until Sheena brought it to my attention. Great job!
Grace R.-Corona,CA | MAY 2016
On our two investment property loans - Thank you so much Mary Lou. You are great. You helped make the whole loan process easy and painless.
Andy P. | April 2018
It's been a very painless process for my refinance. Everything went very smooth and was very well satisfied with everyone's service. Special thanks to Ms. Sheena Rhee for coordinating the whole process promptly and efficiently.
I am very satisfied with service I received from Guaranteed Rate and especially from you. You have been my loan officer for 3 transactions this year and you and your team provide excellent service each time !
Vijay G. - Long Beach, CA | OCT 2017
This is the second time we've worked with Sheena Rhee at Guarantee Rate. It's a pleasure to work with her. She is very professional and very knowledgeable. Thanks again for the positive experience!
Thank you for helping us get the loan. This was a good experience for us. Everyone was very professional courteous and quick to respond to all our emails and calls. Glenn you and your crew were awesome, we will definitely refer you and will probably be using your services again sometime in the near future.
Lee I. | April 2018
Glenn and his team were instrumental in guiding my fiancé and I through our first home purchase. I am so glad we got connected with Glenn and his team. Without them we wouldn’t be in our new home.
Benjamin K. | February 2018
Walter is awesome. We finished our second re-finance with Walter not too long ago, but we also used him when we purchased our home. He's quick, knowledgeable, helpful and with him you can do almost everything via email! I will definitely continue working with Walter on future re-finances because he makes the process so smooth and painless. If you're looking for a house and soon will be ready to purchase or even just put in an offer: Don't waste your time and contact him now. I promise you won't...
Glenn and his team made the process simple, painless and most importantly, pleasant. We highly recommend Glenn and have already sent referrals. Keep up the great work!
Jan M. -Trabuco Canyon, CA | SEP 2016
If you are purchasing a home or refinancing, you want Walter on your team. Walter helped with the purchase of my first home as well as not one, but two refinances all in a single year! Every single one of my transactions went smooth and he helped ease the stress of the home purchase/refinance process. Walter always answered any questions I had promptly via telephone or email. I've referred him to a number of my friends and they have all been happy with his services. Again, if you are...
Sheena Rhee and her team were flawless in their service and execution. It was a very pleasant and effortless experience.
Lori V. – San Marcos, CA | June 2015
“I would highly recommend Sheena Rhee and her team at Guaranteed Rate. Excellent service! This place is a high-end boutique for mortgages.”
Michael S. – Newport Beach, CA – 7/2014
Mary Lou Yoch made a complicated refinance, simple by preparing the loan package thoroughly in advance and preventing unwarranted underwriter delays and questions, as I have multiple other business and investment properties. It was a pleasure. Thank you.
John C., Senior Director - Canon
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