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Linda Nguyen was an amazing Loan Officer for this transaction - she was so patient, answered all of our questions, and provided us with the confidence and knowledge we look for in a financial expert. Linda took care of us and made sure the entire process was going smoothly. She made sure the details were covered and we wouldn't have any surprises. I look forward to working with Linda again in the future!
Jennifer Marie S. | May 2019
Linda was very helpful and her response was instant during all hours of the day. She answered all my questions and guided me through the process and made everything simple and clear for me. I have very little understanding on how to obtain a loan. Her team and every contact she presented me with was kind, polite and extremely professional. I’m already referring her to my friends and family’s who are looking to purchase a home. Thank you Linda, truly appreciate your efforts in making this huge...
Edna T. | February 2019
Linda Nguyen and her team were awesome. She was very attentive and patient with us since this was the first time we were going through the home loan process. She looked out for our best interest and we trusted in her advice. Throughout the entire process, her and her team kept us well-informed of the loan status. Our questions were answered very quickly, even on the weekends! We are very happy with the customer service that Linda and her team provided. THANK YOU!
Carolyn N. - July | 2018
Linda was great and very responsive from the beginning to the end.
Daniel K. | May 2018
Linda Nguyen and her technical team of Katie Van and Amy Rogers are just excellent. We worked through the process together with them to achieve success. She will answer the phone and respond whenever needed (even at night!) and we felt she was our advocate and ally. I would recommend this financing team to others.
Ed C. - Port Ludlow, WA | Mar 2018
Linda Nguyen( President's Club!) out of the Irvine, CA office has closed two loans for me. She is excellent to work with, professional, and took care of everything I needed on the loans. I would continue to work with her anytime. I also want to complement the other members of the team, Christie Vo, Amy Rogers, and Cuong Tran who did an excellent job with helping on the processing side. So all around GR was great for me! Thanks, Mike Brodie
Mike B. - Santa Ana, CA | OCT 2017
From start to finish, this was a great experience! From the beginning, Justin did a fantastic job reviewing all options and helping me to understand the pros and cons of each. He was available for any questions throughout the entire process plus I always felt like he had our best interest at the forefront. We received very prompt service from all team members. All of our questions were answered until satisfaction. I would highly recommend Justin and team!! Thank you so much!!
Eve R. | 07/20/2017
Closed a jumbo loan in 30 days. Got me a great rate. Dealt with obstacles with no complaints, quickly and efficiently. Great experience!!
Jessica P. | 12/16/2016
I absolutely loved dealing with Shimmy- the process was fast and easy. Thank you!!
Minda K. - Baltimore, MD | FEB 2017
Tim Duffy and Dani Russ are awesome to work with and did a great job. Tim and Dani made it happen. Thank you!
Daniel S. - Stoneville, NC | Nov. 2017
This was an awesome experience for something that I hold near and dear to me.... MY HOME!! Thanks Guaranteed Rate for the professionalism and courteous staff that made this process from beginning to end very pleasurable.
Tammy L. | October 2016
Guaranteed Rate offered me one of the best interest rates and closing cost total. I shopped around between 6 lenders before deciding on Guaranteed Rate. Linda and her team (Nicole, Brian, Amy) were very responsive to my calls and emails. I'm happy that there were no surprises at the end of the process and the numbers I was quoted were on point. Thanks to ya'll, I am a proud new homeowner! Thank you!
Melanie L. - Brandon, FL | DEC 2016
Chris Yang, Kristi Webb, and Nicole Yang were all very helpful. They responded to questions promptly with all necessary information. The process was quick and efficient. I appreciate the help that I was given on my refinance loan.
Nancy R. | September 2017
Chris and his team were willing to help us find a loan that would work for our particular circumstances. Other lenders that I had started loan process applications stopped returning my phone calls when all of our numbers didn't fit into their box. Chris helped to get us options that worked with what we needed in order to refinance our loans. I hope these other lenders will eventually stop calling and emailing us. We are more than satisfied with Guaranteed Rate.
Sherry C. - July | 2017
Professionalism and sincerity
Patricia N. - Randallstown, MD | NOV 2016
Our loan officer, Linda Nguyen, was extremely patient and helpful with us, guiding us through the process of uploading all the necessary documents. Because VA was backed up, our locked-in rate was extended, so that we did not incur any increase in rate due to the longer than expected interval to closing.
Lawrence B. - Largo, FL | JUN 2016
I had a great experience with all involved. They were very professional and very efficient! I appreciate the convenience and getting the loan completed as said! Thank you for all your services!
Martha A. - July | 2017
Best experience very easy and the representative was amazing thank you so much.
Eladio R. | 04/04/2017
My contact Anthony Pham was a delight to work with. He assisted me in every way that I needed assistance ! I would definitely use Guarantee again! I was extremely pleased!
previous customer - June 2016
My loan officer Chris Yang went above and beyond to help me understand my loan. More importantly he took time to explain every step and never rushed the process.
Joseph M. Thornton, CO | Feb. 2016