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Guaranteed Rate made doing business online secure and straightforward. We always knew where we were in the process and who would be contacting us for the next step. Questions were answered promptly and clearly. The team was polite, personable, and professional.
Ronald B. | June 2019
Rick came with a glowing recommendation from my friend. I was equally impressed with him and the whole Guaranteed Rate team. If I ever need to finance or refinance a home purchase, Guaranteed Rate will be my first call.
Christopher C. | February 2019
We have already used them again. The Rick Parish team is outstanding!
Dolora H. | November 2018
Rick and Christina were always available to explain the loan process to me in a way that a lay person could understand. Every time I spoke with either one of them they treated me like I was the most important appointment that day. I can't say enough positive things about this company and would never want to go back to using just any lender. They go WAY above and beyond! I highly recommend them to anyone needing lending services.
Tara K. | September 2018
Rick Parrish and Christina Guichard were both extremely helpful, patient and and professional in helping us obtain the best loan possible for our home purchase. We would be more than happy to use them again or refer them to others looking to make a home purchase.
Malcom B. | July 2018
Rick is the BEST! He made me feel extremely comfortable and simplified the process so that I could understand my options and why we made the decisions we did. He also has an amazing team in Amber and Dawn. I can't imagine going through that process with anyone else - they were all patient and understanding and walked me through every step of the way. As a first time home-buyer it was a bit stressful at times, but they helped me along. 10 out of 10! Thank you all!
Rick was a fantastic resource throughout the process. He answered all of my questions and made it a point to get back to me quickly. He made it easier and less stressful to get a mortgage. I have already recommended him to other people. Great service!
Everyone was great and very helpful. A complete breeze getting through the process.
Rick Parrish was great. Always available and helpful.
We had a great experience with the team. They communicated well, treated us respectfully, and kept us updated all along the way. We will use them again.
Everyone was very polite and patient with me when I didn't understand different terms or what information was needed. In the last six years I have purchased three houses and sold two. This was a more detailed purchase, but your staff made it easier than I am sue it could have been with any other firm. Thank you for your help, to all of your staff.
Easy to communicate with. Very efficient and completed the entire loan process quicker than requested. Thanks!
A great experience. I was impressed that Rick showed up at the closing. It was nice to meet him in person. All the team members we dealt with were competent and personable - their responses were quick. They listened.
Dennis Y. – Durham, NC | Jan. 2015
Rick and his team went out of their way to help and explain how things worked. Rick even returned our call and counseled us on a beautiful Saturday afternoon when he could have been outside enjoying the day! Rick was great!
Neil K. -- Cary, NC 6/30/2014
Rick Parrish is very good at what he does! Rick and his team were thorough, pleasant and professional!
John S. -- Chapel Hill, NC 6/30/2014
Christina did an excellent job and manages a very proficient and professional team.
Donald N. | June 2019
I really enjoyed working with Christina. She explained everything to me thoroughly and took the time to answer my questions. She was very personable and enjoyable to work with, as well. She and her entire team were always prompt and responsive in answering my questions and keeping me on track for my closing. Highly recommended!
Kelly R. | April 2019
I wanted to let you know that my experience with Guaranteed Rate has been exceptional. Christina Guichard (Chapel Hill, NC) was so helpful! The process was so easy. I'm glad my realtor recommended her. Four months ago I wasn't sure that I'd be able to own my own home. Guaranteed Rate helped make that happen. I can't say enough.
Christine M. | April 2019
Rick Parrish is extremely attentive and knowledgeable. From my perspective, he went above and beyond his normal duties to make sure I had all the information I needed and understood what the information meant for me as a consumer. Rick showed up for closing and even clarified some things as we were moving through the documents which I really appreciated.
Nathan O. -- Durham, NC, 2/6/2014
Amazing. Rick Parrish and his staff were excellent in all aspects of our loan process!
Michael S. - Durham, NC 7/2012