TestimonialsCustomer testimonials Read more
A great experience which is no surprise from our great company!!
Michael L. | December 2018
Matt, Emily, and Vanessa were very easy to work with, and the process was painless. Thanks
Karen M. | November 2018
The loan team was very responsive and helpful in explaining the process and the details as we progressed through the loan.
William P. - May | 2018
Working with Stephen, Kim, and Jenny was an extremely smooth process. When questions needed to be answered, they were all patient and very accommodating. If of course helps that I know the business a bit but couldn’t have done it without their team. My wife and I truly appreciate all the assistance.
Jacqueline M. -Wheat Ridge, CO | APR 2016
Will was awesome and answered all the questions we had! For a first home buyer, we were lucky to have him helping us!
Colin H. | December 2018
Matt Carr and his team were very responsive to my emails and really worked to streamline this process!
Yung Hsuan W. | December 2018
Everything went smoothly. Great communication. Any and all questions I had got answered very quickly.
Michael D. | August, 2018
Karol and his team were awesome to work with. Karol especially was easy to reach with questions.
Sarina C. | December 2018
This is the 2nd time we have used Guaranteed Rate in the last 6 months and have recommended them to at least one person who also completed a refinance. Matt McDevitt and his team were excellent again and I will continue to recommend Guaranteed Rate in the future.
Gregg M. -Natick, MA | DEC 2015
Matt Carr was excellent! Very responsive, helpful, and easy to work with. I appreciate him thoroughly answering all of my questions (as a first-time home buyer, I had a lot!) and being available at all hours of the day and on the weekends. I shopped my rate around and got some competitive offers, but because of my awesome working relationship with Matt I wanted to give him the business if he was able to beat the other offers I'd received. He was able to do that and then some! On a scale of 1-10...
Gillian A. | July 2018
“Everything from initially entering my information online (getting started) to working with the loan officer and his team to the closing went by incredibly smoothly and quickly. I was surprised that the whole process went as effortlessly as it did.”
Georgos K. – Chicago, IL | July 2015
Jeremy, Izablle & Tim were my contact people. They were attentive and thorough. All were easy to work with and helpful. If I had questions they answered them in a manner I could understand. If I were to do this again, I would be delighted if they were my team. This was an easy process for me! Thank you all for making it a breeze to refi my house in Evans! Again thank you!!!
Willa C. | November 2017
Rick backed up his confidence in assisting a quick close with his knowledge and skill. He exceeded timeline expectations by providing immediate support and unrelenting and repeated calls to other parties that lack his work ethic. Rick is like Jordan on game day. He comes in clutch everyday.
Chris V. | April 2019
Alex Fletcher has been a pleasure to work with. He helped me with all the details from the very first contact. When we wanted to get pre-approved for a loan, he suggested we get the rate locked in. Was I ever glad we had done that when the Fed raised the rates a few weeks later. When we signed on our new home, I asked the person at the Genesis Title if we had gotten a good rate. She said she hadn't seen such a low rate for a long time. then I asked about the closing costs and she said they were...
Rosie R - Funded February 2018
Tom was very helpful and answered all my questions. Talked to me in terms I understood easily. Very easy to work with. Tom took the time to listen to my situation and provide me with several options, explaining each scenario by listing pros and cons. Nice man as well.
Will Hughes did a great job. He was very responsive and answered all of our questions. The process was made very easy as a result of his work, and we really appreciate his efforts. We'll definitely be using Guaranteed Rate and Will for future mortgage needs. A+++++++++!
John E.-Oak Park,IL | MAY 2016
Everything from start to finish more than exceeded our expectations. I deal with professionals every day, but he has to be the most professional person that I have ever encountered. I am very pleased with his service â€“ you should be too.
Pamela Gizzo, Wadsworth, Ohio
I had a fantastic experience obtaining a mortgage with the assistance of the wonderful, Mariah Hilliard! The process of obtaining a loan can be very daunting but with Mariah's help it was a piece of cake. She quickly and patiently (and cheerfully) answered my many questions and took care of all the details to make the process go smoothly! I was very grateful to have had someone with her knowledge and experience to help me with my first mortgage as she was able to address whatever issues arose,...
Timothy U. | September 2018
I thought it was quite simply the easiest and fastest mortgage I have ever acquired.
Nicholas N. | March 2018
Patrick Ruffner's team worked hard to meet the expedited time-frame needed to quickly close a short sale by the selling bank's deadlineâ€¦ This is already the third time I've used Guaranteed Rateâ€¦ All were very positive experiences with great customer service.
Fayetta M. – South Elgin, IL