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Very professional staff, always willing to go the extra mile to satisfy there customers, Thanks everybody at Guaranteed Rate!!!
Willie F. | May 2019
Michelle did an excellent job! Derek was very helpful with the process!!
Jeremiah J. | May 2018
I thought that Natasha and her team were very professional, organized, and knowledgeable. They guided me through this process without any error or confusion. They were patient with this whole process, which strengthened my faith that it would happen. Thank you very much Natasha, Josh, Paul, Makena, and anyone else who help me at Guaranteed Rate.
Devenless W. | August 2018
Michelle and her entire team provided top-notch level service that exceeded our expectations. In an age where the mortgage industry can be marked by a lack of integrity, an unwillingness to answer questions clearly and in a timely manner, Michelle and her team has stood out among the rest. Michelle and her team's level of expertise and integrity made the home-buying process that much more pleasant for us. From the attention to details to the paperless option to the final closing, Michelle and...
Nate P. | 07/2016
Natasha is incredible. She is sharp, accommodating (with my endless questions), and great with managing her team. If something isn’t in on time, she personally works to make it happen. I couldn’t wish for a better loan officer. This is my second loan with guaranteed rate, and I hope to work with Natasha and Guaranteed Rate again in the future.
Diamond G. | August 2018
Guaranteed rate is the best!
Zerrick H. | July 2018
Michelle was fantastic. In our initial conversation, she was super informative and took the time to answer all of my many questions. 5 offers later, when we finally got our condo, she went above and beyond to reach out to us with specific advice regarding some of the negotiations we were facing with the seller. It was also nice being able to securely and electronically upload all the many documents we had to for the loan.
Anastasia B. | 02/2016
This whole process was smooth from the beginning to end less stressful than the last loan company we went through before Natasha Robinson and her team were very helpful and attentive through everything they responded to questions and our needs very quickly. I definitely will be using you guys again Thanks for everything.
Keith Russell, Chicago, IL
Can't say enough good things about Michelle Bobart and her team. This is by far the most hard working team in the mortgage business. They know how to close a deal without any hitches. They are able to switch gears and make whatever adjustments are needed to make their clients happy. I would VERY STRONGLY recommend Michelle and her team. I know I don't need to look anywhere else for any of my mortgage needs. The while team is so professional, friendly, and dedicated. A joy to work...
Loan closed 9/8/2014
Shelly Ave was an absolute pleasure to work with!
Jennifer S. | May 2019
Shelly Ave and her team were very thorough and diligent throughout this process. We recognize how busy they are with other clients, in addition to their personal lives outside of work, yet still maintained the ability to be very flexible and available to us. Customer service was excellent! Thank you Guaranteed Rate for taking care of those going through the VA loan.
Marc R. - September | 2018
You guys were quick and efficient I would recommend you to anyone that is looking to refinance. Thank you for everything!
Joaquin Z., Chicago, IL
Everyone that I worked with along this journey was VERY helpful and gave GREAT customer service! Customer service is very important to me and I appreciate the way in which I was handled throughout this journey. THANK YOU Chris DePaepe and ALL of your wonderful team members for a success business relationship and helping me acquire and fulfill some important goals in my life.
Charles G. | Chicago, IL
It was a great experience and the people i worked with to get was great they were very flexible when it came to my needs.
Lemine D. | August 2018
Chris, Matt, & Makena were all FAN-freaking-tastic!!! Thank you all for your hard work, I will be back for a R/T refi in a few months.
Lauren L. | Lakeland, FL
We were referred by a friend, and, as first-time home-buyers, we walked into Christine DePaepe's office not knowing much of anything about what we needed to be doing... but she helped walk us through the process and gave us some direction, and even though we were under contract three times, with a couple of deals falling through, she and her team continued to work with us until we finally found the right home. We feel confident that we got a great deal, thanks to Chris and everyone on her team!
Adam G. | September 2017
I have recommended Val King to my clients and they LOVED her- so when I decided to use her for my own purchase I knew I was in great hands. She is AMAZING!! Just closed yesterday and she a rockstar through the whole process!!!!
Karin Z. | June 2018
Having done business with Julius on several occasions, I would definitely recommend him to others. He is extremely knowledgeable, personable, and efficient. Julius always answers calls and emails quickly, and makes you feel like your his top priority.
Holy Batman pants, you guys are brilliant and oh! so amazing!! I couldn't have asked for a better team to lead me through the process of buying home . From start to finish you all were professional, timely and focused. I look forward to moving into my new home. You all made it possible! Thank you!!
Joanna B. | February 2018
What a great team you guys have, especially given the complexity of a 203k loan. We always felt like we knew what to expect, and the team followed up with us every step of the way. Even when there was some hiccups due to the appraisal (not in their control), the team stepped up and made everything right!
Aaron L. Denver, CO
*In order to qualify for waiver of all lender fees financing must be initiated through this inquiry page, email, or phone call and must utilize your dedicated company benefits team for processing of the loan. Lender fees will be issued as a credit at closing.
**95% Customer Satisfaction: Data Source: Guaranteed Rate’s Client Satisfaction Surveys (Averaged 2007-2016).
***Source: Guaranteed Rate’s funded loan data from 2000-2016.
****Guaranteed Rate, Inc. is a private corporation organized under the laws of the State of Delaware. It has no affiliation with the US Department of Housing and Urban Development, the US Department of Veterans Affairs, the US Department of Agriculture or any other government agency.
Sarah Kohut NMLS ID:1369901; CA - CA-DBO1369901 - 413 0699, ID - MLO-21857, IL - 031.0056334, MO - MO-1369901, OR - Licensed, VA - MLO-40626VA, WA - MLO-1369901 - CL-2611, WI - 1369901.
Illinois Residential Mortgage Licensee NMLS License #2611
3940 N. Ravenswood Chicago, IL 60613 -
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