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Both Jason and Raele are two of the greatest people I have ever met!! Made everything so easy and went out of their way to help me.
Alexis B. | May 2019
Rory and his team were very professional and easy to work with. Provided the info they needed, and they did the rest. The whole process with GR was a lot easier than I remember from the last company I worked with. Rory was there before, during and still there after the closing to answer any questions or clarify any concerns.
Neil B. | February 2019
Excellent service all along the way. The updates helped during a stressful time, and the team really did everything they could to close quickly and get us the best terms. I feel extremely valued as a customer, which usually isn't the case for something like a mortgage. This kind of service only happens a few times in someone's life.
Christopher T. | August 2017
Everyone here made the process fun for us and kept constant contact to let us know what was going on and answer our questions. Jason and everyone else actually cared about helping us.
Corey B. | August 2017
Rory was a pleasure to work with from the very first phone call. I can say he and his team were truly incredible to work with I can’t thank him enough for just being a pleasure personable and just a nice person to speak with. I would definitely use Rory again and will recommend him to anyone I know looking for a loan
Joseph T. | December 2018
Jason did a great job for me and my client! Mahalo nui, Jason!
Moana A. - 12/30/14
Jason worked to help me obtain my first home loan with little effort on my part once my offer was accepted. The process was painless and very easy. Within 2 months after closing Jason then contacted me regarding an early refi because the rates had dropped more than .5%. I was able to refi with very little cost and dropped my rate from 4.25% to 3.5% and my total mortgage dropped ~$170 a month. I have already recommended Jason to a friend and will do so again.
Jeffrey B. - 3/15/15
Great experience! Rory Tongg and staff were absolutely amazing! We switched lenders in the middle of escrow and Rory was able to make everything seamless and smooth. Very fast turnaround from start to finish. Professionalism and competency are 2nd to none with Rory and his team. I'd recommend them to anyone and everyone. Best experience ever!!
Caleb F. | May 2018
Jason gave me hope when I thought I wouldn't be able to obtain a mortgage. He encouraged me to keep going through the process and found ways to get my loan approved. I am a homeowner today thanks to the help and support of Jason Scott. I would highly recommend him to any veteran looking to buy a home.
Doug P. - 9/14/15
Loved working with Lauren and her team. Lauren was very responsive and always showed enthusiasm, professionalism and dedication. She made what could have been a stressful process seem easy. I have already recommended her to other people. My experience with Guaranteed Rate was just marvelous and pretty painless considering!
Maura F. | February 2019
After dealing with a predatory lender Lauren Jimenez and Keri Morris went above and beyond and showed me that not all lenders are out to take advantage of me.
Brandon H. | December 2018
Jason was great! He was knowledgeable, answered all of my questions, and honestly the fact that he's active duty military meant that it was easier to relate to him, for me at least. I appreciated his attentiveness as well! Thanks a lot!
Alexis L. - 3/7/17
From the very beginning, Jason offered a very welcoming, caring, motivating, and knowledgeable presence to our family as we set out for the VA home loan approval. Being first time buyers, there were many questions, and some doubts and worries, but Jason was always there to answer and provide proof that this was a goal we could not only accomplish, but succeed at, both financially and personally. He stayed on his toes the entire process, contacted us daily with updates and extra documents...
Ben and Lyda C. - 9/24/15
So, I know what you're thinking; this guy just got a five-star review across the board, must be bull, right? Wrong. Jason is the best mortgage-guy I've ever used. He's fast, will call you back right away even if it's not standard hours, and frankly a good guy. His military service especially makes it great in the fact that he understands fellow service members and what we go through. Extremely highly recommended. If I can do business with him again, it's happening. Thanks Jason!
Alexis L. - 5/19/16
Lauren did an excellent job. I will definitely recommend her to anyone who needs a mortgage.
Leslie R. | February 2018
Chip Johnson did a great job taking me step by step through the loan process. His patience and expertise made me feel comfortable during this major decision and I will recommend both Chip and Guaranteed Rate to my friends, family, and peers. Great Job!
Nathan H. | August 2018
I highly recommend Rory Tongg to all the Veterans and active duty members, if you've been hearing that buying a home is a very stressful endeavor and the thought of purchasing a home scares you. talk to these him and all your questions will be answered. Look for Rory Tongg! You will be surprised how easy it is and you'll be a homeowner in no time. Everything will be explained to you and they will work for you. You will be treated like a family and you will be satisfied.
Jason Scott always does a great job! He had helped me with two refinances for lower rates. I would recommend him to friends and family!
Aaron W. - 7/31/16
Awesome awesome! Lauren and Jazmin were super helpful and extremely motivational.
Kathleen M. | August 2017
Rory Tongg is a professional of the highest caliber. He places the Borrowers needs above his own. He is fast, efficient, and accurate and will walk you through the entire buying process until complete, and do it far quicker than what I thought was possible. Lightning Strike Tongg has done it for me, twice! If a military evaluation report, Rory's would read: "promote immediately below zone and ahead of peers ." Give him a try, you'll see why.