TestimonialsCustomer testimonials Read more
We refinanced with Guaranteed Rate about 4 yrs ago. And just last month. Ryan Richardson and his fellow colleagues were expeditious with all their emails, documents, answering all our questions. Ryan was our point of contact and followed up on every interaction between us and his team. Also, I love your TransferSafe tool! It made it very easy to share my documentation to your organization. Well done to your technical team who developed this tool, effective and easy to use. Thank You Guaranteed...
Michael and Susan B. - Tewksbury, MA | JAN 2018
The process was extremely easy. Ryan Richardson and his team were very helpful and knowledgeable.
Anna S. - Louisville, KY | OCT 2017
Ryan Richardson does an excellent job. Two refinances that were flawless. He is quick to respond, professional and helpful.
Peter S. - Pollack Pines, CA | SEPT 2017
Ryan was awesome! His responsiveness was what made me go with Guaranteed Rate to begin with. He always answered my questions in a timely manner and it was under a month from the time I submitted my application to closing. So very happy with the service from Guaranteed Rate.
Amy B. - Swampscott, MA | JUN 2017
Guaranteed Rate made the mortgage process a breeze. Within 40 minutes of my initial application, I had a pre-approval letter sitting in my inbox, ready to send to our real estate agent. Ryan was INCREDIBLE to work with. He answered all of my questions and even ran multiple hypothetical scenarios to help me make an informed mortgage product choice. I have nothing but praise for Ryan and his team. Thanks Guaranteed Rate for upgrading the mortgage process to the digital age.
Jacob J. - Orland Park, IL | MAY 2017
I can't thank you and your team enough. All went so smooth, I still can't believe how quick the process was!
Jimmy A. – Hoffman Estates, IL| MAR 2016
The process went quickly and smoothly. Our loan officer (Ryan Richardson) was personable and knowledgeable, and guided us through the process as first time home buyers. We are very satisfied with the rate we received.
Charles M. – Westminster, MD | MAR 2016
Rich Goodwin was AWESOME to work with and so was Carrie. I had a sale of property and purchase of a new property going on and Rich was on top of everything making sure that I knew what was going on all along the way and helping me work through difficulties on the sale side when the buyers of my prior home were not getting good service from their lender. I had a clear to close on our loan weeks before the lenders used by the buyers of my property even had a survey ordered. I am so grateful for...
Deborah J. - May | 2018
Pam constantly was a super effective firefighter for all of the nits and nats that get raised in the home purchasing process.
Brian T., August 2018
Guaranteed rate makes it process so easy. This is my second time using Guaranteed Rate.
Katherine S., June 2018
Pamela is wonderful! Always accessible for questions, concerns, etc.
Erika L., July 2015
Pamela was able to quickly respond to all of our questions. Very professional and thorough.
Jeffery D., June 2015
This was our third loan with Tracey Naughton. Simply awesome!
Pam did an excellent job from start to finish.
Martin N., February 2015
Rich rocks! He helped me throughout the process!
Damian E. -- Antioch, IL 7/30/2014
Just want to say Michele Richard was amazing and we will use her again in the future.
Joy B. | October 2017
“Pamela Zank and team did a fantastic job shepherding my mortgage through the process. They answered every question I had and acted as a very professional broker. Thank you.”
Jeff G., February 2014
I recently worked with Michele on a deal with a mutual client and Michele was outstanding in all aspects, and such a pleasure to work with. Very responsive and communicative, always available for her clients and our firm, and extremely knowledgeable. We only gave her 2 weeks to get our client approved and we still closed on time! Many lenders will promise you the world but rarely can they deliver -- Michele can absolutely deliver. I highly recommend Michele to any home buyer
Alaina H. 10-26-17
Joanne was instrumental in getting our mortgage refinance done with a minimum of disruption to our busy lives. It was painless, low stress, easy to understand, and a good turnover time with the institutions involved. Joanne is a pleasure to work with, as is the team at Guaranteed Rate.
Sasha V., Glencoe, IL
Joanne Rogers has done excellent work for me as a mortgage broker with Guaranteed Rate. She handled both the purchase of my home and a subsequent refinance, and was knowledgeable, professional, and committed throughout the entire process. Joanne has a high degree of integrity and skill, and I would highly recommend her.
Heidi S., Gurnee, IL
Title Agent Training Calls:
FlashClose™ is our new way of closing loans. Guaranteed Rate has designed training to answer all your questions and ensure your closing is a success.
Sign up for a live step-by-step FlashClose™ tutorial or view a pre-recorded session for detailed instructions.