TestimonialsCustomer testimonials Read more
I've dealt with Greg Thomas in many businesses over many years, he's honest, and works hard to provide the best service of anyone I've ever dealt with.
Richard V. | April 2019
Great group of people to work with. Very responsive and Guaranteed Rate made the process really easy. Buying a house is stressful, but they walked me through every step. Thanks again! Love my new house!
Heather G. | December 2018
Greg and his team were great! Very helpful and nice. As first time home buyers with no clue, they took the time to explain and answer questions
Donald R. | October 2018
I have already passed Guaranteed Rate's info on to family, friends, and realtors! Thanks for your team "PODS" effort to focus on my wife and me through this process! A+!!
Jim C. | November 2018
I have nothing but good things to say about my experience with Guaranteed Rate! Everyone I worked with made me feel comfortable, relaxed, and excited. The entire home buying process went extremely fast and easy. I am overjoyed. Thank you to everyone that helped make my experience great.
Lyndi S. | November 2018
Greg and his team went above and beyond throughout this whole experience! It was obvious from beginning to end that we were working with professionals who truly care about meeting and exceeding their customer's expectations.
Andrew G. | November 2018
Stefanie Hamrick is the reason I'd recommend GR to anyone. She could not have been more responsive and kind-hearted throughout such a stressful process. Even when my loan had moved on to the next steps and other people were handling things, I could always call Stefanie for answers, whether I'm supposed to or not at that point lol She was just super, and the whole home buying process is traumatic, so she really made it manageable! Excellent customer service!! Thank you
Bonny B. | October 2018
Only thing I can say is that I wish the grade scale in this survey went higher than a 10, especially for the Loan Officer question. Thea was a rock star. She always explained things in detail for me to understand and went above and beyond my expectations to get this accomplished for us. HUGE thank you goes out to Thea.
Eric F. | January 2019
I was helped and even my stupid questions were treated with the upmost respect!
Michael S. | October 2018
Easiest home loan I’ve had no complaints at all.
Nicholas H., October 2018
Everyone we worked with was extremely knowledgeable and courteous.
Ronald M. | January 2019
Greg is extremely knowledgeable of his industry, and made us feel comfortable in all steps of the process. I would definitely recommend Greg, and Guaranteed Rate in the future.
Joseph M. | September 2018
Everyone is very knowledgeable, helpful and kind. They made my experience very pleasant.
Valerie V. | September 2018
The whole team did a great job and made everything really easy! Awesome communication through all the steps. Thanks for making my first home purchase an easy and pleasant experience!
Tomas A. | May 2019
They did an awesome job and catered to all of our needs. She went above and beyond all expectations!
Lois M. | November 2018
Steve went above and beyond to help me! He returned calls promptly and was very accessible! Was there to help with anything I needed.
Kelly I. | January 2019
Great people to work with and they made the process very smooth. The ladies in the office were amazing! I was never contacted for the same piece of information more than once. Each person served their purpose and handled their part of the process, so I was never contacted multiple times by several different people! Very impressed with their process!
Adrian M. | August 2018
Greg Thomas knows how to get it done! From start to finish he made the process simple and easy! Will definitely use him again!
Jeffrey B. | July 2018
Thea and her team were amazing! We were able to get closed in less than 30 days! They were all extremely great to work with I will definitely be referring my friends and family to them in the future! Thank you!
Amanda W. | June 2018
Every aspect was clearly explained and any questions were answer in a very timely fashion even on weekends and off hours.
Title Agent Training Calls:
FlashClose™ is our new way of closing loans. Guaranteed Rate has designed training to answer all your questions and ensure your closing is a success.
Sign up for a live step-by-step FlashClose™ tutorial or view a pre-recorded session for detailed instructions.