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Chris looked out for us from the beginning, highlighted by directing us to Guaranteed Rate prior to his joining the company due to their meticulous preparation and making sure everything closed when it was supposed to. Everyone on the team has a designated role and function in the process made it feel like there were no cracks for any details to fall through. The flow of communication was really good, sometimes a bit heavy/frequent, but that helped make sure we didn't miss anything on our end....
Daniel N. | January 2019
The whole process was the smoothest transaction I’ve ever had while buying a new home! Absolutely excellent service!
Lester H. | December 2018
Super quick turnarounds, a competitive rate, low closing costs, and electronic submission/signing of documents made Guaranteed Rate a great option.
Timothy L. | November 2018
Bryan Brown was fantastic to work with - we would highly recommend him!
Amy D. | July 2018
This is my second time doing business with Bryan Brown and he continues to impress me. I had full faith and confidence in Bryan the entire time. I felt at ease and he was dry helpful with explaining every step of the process. We hit some rough patches at the end and you would’ve never known it!! Thank you ever so much!!
Dolores D. | July 2018
I’ve refinanced, bought and sold numerous properties having the fortunate experience of a generally smooth process on all transactions. Bryan and his team at guaranteed Rate had one of the best processes I’ve experienced. From start to finish, we were informed and he was always available to us, even once while on vacation. I’d highly recommend Guaranteed Rate to anyone.
Shaheer M. | June 2018
Jen and I would like to extend an enormous thank you to the entire team for helping us with the purchase of our first home. Bryan, thank you for all your team's work in putting together the mortgage, and through the extensive documentation collection process. I appreciated your updates and walking me through the loan application process. Hillery, Monica, it was a pleasure working with you and it was great to finally meet you today. Cecilya, we can't thank you enough for guiding us through the...
Dave and Jen K.
Bryan, We would like to thank you for your help, your patience, knowledge and guidance in the process of obtaining the mortgage. We will definitely recommend you to anyone looking for a mortgage in the future.
Natalya & Leo Y.
Bryan was great Very responsive and always willing to answer all of my questions!
Crystal L. -- 9/18/2014
Bryan came highly recommended by a good friend. Bryan's expertise & reassurance was both helpful & comforting as this was our 1st purchase. Bryan's attentiveness & patience was beyond expected. He was quick to respond to emails & returning calls. We closed in 31 days, which Bryan admitted was aggressive given our situation but was honest when he said he could deliver on time. Sure enough, we closed on time & without issue. Both our attorney & Realtor stated on numerous occasions how...
"Pain-free process and excellent service from Bryan Brown and his colleagues!"
Matthew M. -- Waltham, MA. -- 2/2013
Mike was the best loan officer I could find, I tried local banks, credit unions, and big banks. Not only does Mike possess knowledge about programs other banks/credit unions don't have like Mass Housing, Unison and construction, he will spend the time to spreadsheet out scenarios to help pick the best option for you. Mike was there to help me plan not just for my first mortgage but my holistic project plan, couldn't be more satisfied with his work with me.
Matthew K. - July | 2018
"We are happy with rate received, and really liked that lawyer came to our house for closing. All of my questions answered quickly by a very knowledgeable team."
William S. -- Westborough, MA. -- 5/2013
Smoothest easiest process have had to ever go through for a major purchase. Mike and his team is top notch!
Mark D. | June 2018
"Great no major issues, my closing date got moved up and the was a little panic at the end but it all worked out."
Anthony D. -- Framingham, MA. -- 8/2013
"Bryan and the team were outstanding through the whole refinance process. I will highly recommend them to all my family and friends with future purchase or refinance of their homes."
John M. -- Worcester, MA. -- 8/2013
“It was a great experience working with Michael and Guaranteed Rate. I've already suggested that my friends, who are currently in the market, reach out to your team!”
Vanessa S. – Winthrop, MA – 7/2014
Bryan Brown and his team did tremendous work. He was always available and gave clear and in depth explaination of terms and options.
Jason S. - Lynnfield, MA 7/2012
Everything went great. Michael Ciavarini played a key role in the purchase of our first home. He takes the approach as a trusted advisor, not someone that is trying to sell you a loan. He made us aware of different programs out there such as the PMI buyout up front. His spreadsheet helps you understand where every cent is going and you can work different loan scenarios out. Also anytime I was curious on what the rates where I could shoot him a note and heâ€™d get back to be with the current...
Matthew R. - Foxborough, MA 1/2012
Right from the very first day we spoke, Bryan Brown was great. I never felt presssured and I felt he really took our needs to heart. He is an absolute joy to work with. I felt like I was talking to a life long friend. So much so, that my husband and I want to meet him in person! He really made the process relatively painless. I think this has been the easiest closing ever. It was so nice to be in the comfort of our own home. He was so good at keeping us updated and making sure things were...
Dave & Jenn
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