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Rick Mikel and his staff were top notch.
Tammy S. | December 2018
Rick Mikel and his team have been exceptional throughout the entire process of our new home purchase. He has been kind and patient answering all my questions to make sure my wife and I were well informed buyers. I would work with Rick and his team again!
Jeff D. | July 2018
Thanks to Rick and his team who were quick to expedite my home purchase loan on less than 30 days!
Catherine N. | August 2018
From the beginning, they were very helpful in educating and helping me understand the different aspects involved in my mortgage loan. This helped me decide which way I should go and which way I shouldn't.
John J. | July 2018
Rick and his team stepped in when another lender was not able to help us and was very proactive, upfront and made the entire process easy on us. It was greatly appreciated!
Kellyn C. - May | 2018
Rick was attentive and responsive from the very beginning. He took a great deal of time making sure we understood everything about what can be an overwhelming process. His team was kind and responsive. I would definitely recommend them to anyone looking to buy a home.
Rick Mikel and his team were outstanding, professional and courteous. Rick's team made it very easy and painless through out the whole process. Very satisfied customer.
We wanted to reach out to thank you for an outstanding job! Our closing was this morning and we are very excited for our first house. Your team did an excellent job of assisting us along the way and answering all of our questions in a timely manner. We will be sure to recommend your team to friends and coworkers who are in the home search.
Eric and Cody M.
Rick, Catherine, Laurissa and Rhonda were a fantastic team to work with. They were clear in their requests and quick to answer questions when I had them. They really made this process pretty painless, which, given the short window we had to work with for close, was really more than I could have asked for. I have already recommended the team to a couple of friends in the market for Home Financing.
Guaranteed Rate has the friendliest and most knowledgeable people to work with you. They made buying a home simple, even for first time home buyers like us. I just can't get over how easy they made it for us. Thank you, thank you, thank you from the bottom of our hearts. I would definitely recommend them to anyone that will listen.
No other lender was as knowledgeable or friendly! Rick and his staff were amazing.
In a short time, Guaranteed Rate did a great job for anything they can do to help me to get the right loan and give me very useful advice to what I can do to solve the problem I had. Cannot thanks enough for Mark Roberts and His team.
Wenli Z. | January 2019
If we were ever in the market for a mortgage again, we’d contact Mark Roberts.
Kristina F. | August 2018
A good team of hard workers helping people to get what they want you guys are doing a great job, and every time I have been in your office all of you always smile & treat people with respect.
Daniel M. | November 2018
I want to say Rick Mikel and his staff made this process easy for my husband and I. They made us feel comfortable to ask as many questions as we needed. They were amazing on getting back to us and responding to all our questions or concerns. They made us feel like family. We couldn't ask for better service and I would highly recommend Guaranteed Rate to all my family and friends with no hesitation. They are trustworthy, honest and make you feel comfortable through this whole process. Thank...
Daniel V. - Plainfield, IL
Much appreciation to Mark Roberts for the great work he did in getting us to closing on our first time home purchase. KUDOS !!!
Glenwood G. - May | 2018
Rick was kind, helpful and always there to answer all my questions...and never made me feel silly for asking what I was sure were ridiculous questions! :)
Donna C. – Raleigh, NC
Rick Mikel and his staff were excellent from start to finish. Could not ask for better support, timely answers, coaching through the loan process and "signing day" help. Couldn't have done this without them.
Casey T.- Winterville, NC
Mark and his team saved my contract after my bank requested some tax paperwork, and it became obvious that it could not be done before the closing date. It was a very stressful time for me. I have contacted few banks and agencies and it seemed that the issue can not be resolved timely. But is was all over once I contacted Mark. He has found the solution withing a couple of hours and since then everything went smooth, clear and fast. I get loan approval well ahead the closing date. Mark and his...
Considering some financial issues from my past, I was pleasantly surprised by how easy Rick Mikel, Dawn Dickinson, and Phyllis Hinson were able to make this process on my wife and I. These individuals certainly explored every possible option/avenue for us, and in the end helped us obtain a fantastic interest rate and a mortgage product that fit our wants/needs. Rick went well ABOVE AND BEYOND to make this a good experience in the long runâ€¦ In my opinion, a company is only as good as its...
David P. Raleigh, NC
*In order to qualify for waiver of all lender fees financing must be initiated through this inquiry page, email, or phone call and must utilize your dedicated company benefits team for processing of the loan. Lender fees will be issued as a credit at closing.
**95% Customer Satisfaction: Data Source: Guaranteed Rate’s Client Satisfaction Surveys (Averaged 2007-2016).
***Source: Guaranteed Rate’s funded loan data from 2000-2016.
****Guaranteed Rate, Inc. is a private corporation organized under the laws of the State of Delaware. It has no affiliation with the US Department of Housing and Urban Development, the US Department of Veterans Affairs, the US Department of Agriculture or any other government agency.
Sarah Kohut NMLS ID:1369901; CA - CA-DBO1369901 - 413 0699, ID - MLO-21857, IL - 031.0056334, MO - MO-1369901, OR - Licensed, VA - MLO-40626VA, WA - MLO-1369901 - CL-2611, WI - 1369901.
Illinois Residential Mortgage Licensee NMLS License #2611
3940 N. Ravenswood Chicago, IL 60613 -
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