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Our experience with Lance was better than we could have even asked for. It was fantastic that he was always available to speak with us even though we were in different time zones. Also, he explained everything to us without us asking and communicated well with our accountant. We are beyond grateful for his expertise and assistance.
Michael S. | March 2019
Lance is great to work with. He's a great communicator. He gets back to me ASAP via, email or cell. This is my second loan. He's the first person I call when I'm thinking of a loan. Thank you, Manny.
Manuel S., October 2018
Lance Ray as the loan officer provided superior customer service, guidance and support through the entire pre-approval to purchase and closing. Lance made himself available at all times of the day including weekends to address my questions and resolve and issues during the process. Lance is a role model for other loan officers. Please recognize Lance Ray for his dedication and great work. Thank you.
Timothy M. | October 2018
Quick and easy to process my transaction.
Leah Z. | October 2017
Our loan consultant, Lance, was amazing! He had everything completed quickly and answered all questions that we had. It was a stressful time for us and Lance made it so much easier.
Pierre J. – Stanton, CA | AUG 2015
Stefanie was fantastic. She was always available to answer our questions and was very knowledgeable. We would recommend her to all our friends and family.
Danielle R. | January 2019
Janine was a pleasure to work with. Always easy to get in touch with or would return calls promptly. She was always honest and friendly. She got me a great rate despite less than perfect credit. She gave me sound advice on rebuilding my credit score and then delivered a great rate. She is genuinely happy when she helps someone. I would give Janine my strongest recommendation.
Larry A.--MA 1/25/2014
This is the second time Janine Roth helped me refinance my home. Both times, she has guided me through the entire process (which can be very intimidating). I credit Janine with a smooth, stress-free refinancing experience - not once, but twice! Janine is savvy, personable and extremely knowledgeable. I am nothing but pleased with Janine Roth and her expertise and I highly recommend her.
Tracey P. - Feb 2013
My experience with Mary was wonderful. She was able to close my loan in two weeks after taking over another lender who also happened to be my employer. That lender was not able to close on time and on top of that Mary was able to give me a lower interest rate then what I got with my employee discount. Before switching over I was very stress and overwhelm but with Mary she was very helpful and she took care of everything I didnâ€™t have to worry about anything. I am so glad I made the decision...
Eva Diaz, Ontario, CA
Charles made the process simple, easy, painless, and educational. Having not purchased a home in 30 year and never dealing with an HOA, the process appeared very complicated. With Chris' knowledge, expertise, and kindness, it was much easier than expected.
My wife and I have used the services of Stefanie Barrett from Guaranteed Rate 4 times now! She was originally referred to us from a reliable source and she has not disappointed us. We have financed and refinanced a number of times previously, so we know the difference between a stressful one and a pleasant one. Stefanie and all of her associates are the same - nice people and very professional. We have been pleased with the outcome each time, financially speaking, but the process went so smooth...
“Gerry Rojas and Guaranteed Rate handled our refinance beautifully! No hassles, no hidden fees and no issues whatsoever. Everything took less than 2 months from start to finish. I'm saving hundreds of dollars a month and I wish I would have done it sooner! I can't thank you enough!”
Kristin M. -- Riverside, CA – 9/2013
Great! Thank you for your enthusiasm including you dealing with the title company and my previous lenderâ€™s mess up.
Miguel Lopez, Los Angeles, CA
Hey check out the great review from Tracey about Janine! “This is the second time Janine Roth helped me refinance my home. Both times, she has guided me through the entire process which can be very intimidating. I credit Janine with a smooth, stressfree refinancing experience not once, but twice! Janine is savvy, personable and extremely knowledgeable. I am nothing but pleased with Janine and her expertise I highly recommend!” http://www.yelp.com/biz/janine-roth-guaranteed-rate-boston
Tracey P. -- Revere, MA -- 02/2013
Hey check out the incredible review from Robert about Janine! “Janine was a pleasure to work with, always very helpful and responsive to any questions. Janie always had a very cheerful attitude while making my process easy as possible! I would certainly use her again in the future for my mortgage needs. Thanks again Janine!” http://www.yelp.com/biz/janine-roth-guaranteed-rate-boston
Janie R. -- Braintree, MA --02/2013
Fabio Posada was very helpful and informative. He went above and beyond to help us secure our loan. He was very kind, professional, and I would recommend him to anyone.
Erik E. -Lynwood,CA | SEP 2016
Fabio was fantastic throughout the entire process. He was professional, responsive thorough and fully addressed my needs and concerns.
David V. - Pasadena, CA / March 2015
We were very impressed by the whole process. It is a very big time in a persons life when they purchase a home and you always hope for the best. Mary was extremely helpful and she explained every detail of the process. She always made sure that we understood every step. She never seemed impatient or bothered by us. Her positive and sweet attitude made everything so much easier.
Life on a fixed income is difficult. Gerry helped us lower our payment to save our home. Thank you Gerry!
Ray and Cecilia Rodriguez - Tacoma, Washington
We just wanted to thank you for your efforts in helping us close the purchase for Mr. Goodsell!! This loan was with Bank of America for over 45 days before we decided to give it to you to close. BOA had one delay after the other and in the end they couldnâ€™t come through with what they promised us and our client. Once we gave it to you the loan was closed in two weeks. You not only saved our commission but you help our customer meet their deadline to close on their first home and they are able...
John and Kim Carey, JKC Realty Claremont, CA
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