What people are saying... What people are saying... Read more
Eric is very knowledgeable in the mortgage industry and is very service oriented.
Eric has displayed excellent people skills as well as aptitude to resolve issues on the fly. He is a team leader with qualities of sound judgement.
Although Eric was not my direct manager, I worked with him when it came to crossover in our departments' workload. He was always courteous and helpful as well as educated when it came to understanding both processes and execution. He was often touted as one of the best managers at GMH to work for and from my experience of working with him; I would have to agree. To say he would be an asset to a management team would be an understatement.
Eric is an extremely kind and thoughtful person who treats each of his clients like family. He works very hard to make sure that his clients pay the lowest interest rates on their mortgages. He is a pleasure to work with!
Eric is fantastic to work with.
Eric always proved himself to be a smart, engaged, upbeat, team player. He was always willing to take the time to help with any questions or problems that arose during the work day. I would recommend him to anyone without hesitation.
There was nothing more comforting than walking into a new job and seeing someone give you a nice welcoming smile. In the short time that I have known Eric, I am confident that his down -to -earth nature, smart and professional demeanor, and ability to be a "team player" will be the perfect "cocktail" for success and happiness.
“Joe Cafiero was very helpful and answered our question quickly even though we had a lot of questions, he never seemed annoyed or rushed through answering us. He was great! We had a difficult situation with some past credit issues, but Joe and Teresa Falkler, who handled our paperwork, worked hard to help us through this process and approved. The communication was very good, we received emails back with answers quickly. We were happy that Debbi came to us for the closing, that made it so much easier to manage with work and a child at home.If I need a mortgage again I will be contacting Joe."
Kimbrali G. --Millville, NJ -- 5/ 2013
Eric not only provides excellent rates but also friendly and helpful service as well. He comes highly recommended.
Hey, check out this amazing review from Fuji about Joe! “Thanks to Joe Cafiero, Teresa Falkler and the rest of the team for the refinancing. It seemed like divine intervention to have been connected to him and his team at Guaranteed Rate. Joe assured me each step of the way by responding with careful consideration to my concerns. He was professional and responsive. I am looking forward to sending people your way!”
Fuji K. – Chalfont, PA – 5/2013
Eric is extremely knowledgeable of the Mortgage industry. He is detailed orientated and was great at managing the relationship with the outside vendor.
We worked with Joe Cafiero at the Superior Group and 'Phenomenal' is really the best word to describe our experience. As first time home buyers, we quickly learned that the buying process can have some twists and turns in this market -- but having someone like Joe in your corner really smooths the process. We shopped around and by far, Joe offered the best rate and the absolute best customer service. He was extremely helpful from the first email to closing, answered all of our many questions, and is extraordinarily professional and knowledgable. We have now happily been in our house for almost 2 weeks and it was really due to all the hard work from Joe and our realtor going the extra mile and a half to get our deal done.Joe made us comfortable, didn't nag or try to sell us, was fair, honest, kept us sane at times, and is just great at what he does. It shows that he cares about his customers. We highly recommend Joe Cafiero to any and everyone buying a home. He made our dream home a reality.
Carmen & Michael Hammond
As the VP of Mortgage Lending, Eric was a respected manager and skillful employee at the backbone of the company's operations. I enjoyed my time working under and with Eric.
I have had the pleasure of knowing Eric for more than 7 years. I am never surprised by what he is able to accomplish given his intelligence and drive to succeed. Very personable a top choice when picking a winning team.
I just wanted to say that it was a pleasure working with Joe Cafiero. I have had the pleasure of closing two homes with Joe, and he was extremely professional and responsive to all questions throughout the entire process. I was always up to date and informed thanks to Joe's "superior" customer service. I will definitely recommend the Superior Group to friends and family. Thanks Joe!
Joe Cafiero's knowledge and attention to detail were evident from his first reply to our request for a mortgage quote all the way to our settlement. As first time home buyers we seemed to face a dilemma about every decision of our mortgage process, from interest rates to flood certifications, and Joe's clear explanations came to the rescue each time. We not only benefited from his experience, but we enjoyed his candor - and that he was easy to communicate with both on the phone and online. He has our highest recommendation!
Peter Marinari & Elise Wei
The word that comes to mind when I think of Eric is impressive. He's smart, hard-working, talented, dedicated and has a great personality. All this and he's a genuinely nice person. As I said, impressive.
Eric provides a high-level of service. He was very active in all phases of my mortgage refinance. He is knowledgeable, friendly, and accurate. I would highly recommend him and his team to anyone looking for a mortgage.
Working with Joe was a pleasure. He made sure everything went smoothly with our mortgage application. Since we were first time home buyers, he took the time to explain every step of the process in detail. We would definitely recommend using him!
COVID-19 Mortgage Resource Guide
Important Information for Homeowners Impacted by COVID19
During these times of uncertainty, we recognize that some members of our community are experiencing hardships. If you are facing financial struggles related to COVID-19 that are impacting your ability to make your mortgage payments, please see the information below regarding new mortgage relief options:
- Credit Reporting: Servicers must not report to the credit agencies a Borrower who is on an active forbearance, repayment, or trial period plan due to COVID-19 related hardship.
- Forbearance Plans: Servicers may approve forbearance plans for all Borrowers who have COVID-19 related hardship, regardless of property type.
- Loan Modifications: Servicers must conduct Modifications on Borrowers impacted by COVID-19 related hardship as long as the Borrower was current as of the date of the national emergency declaration on March 13th, 2020.
- Foreclosure: Servicers must suspend all foreclosure sales for the next 60 days. Note this does not apply to properties that are vacant or abandoned.
If you are concerned about making your mortgage payments due to job loss or reduction in hours, please reach out directly to your servicer to complete the required paperwork as soon as possible!
ForbearanceThe Coronavirus Aid, Relief and Economic Security Act signed by President Trump on March 27, 2020 (the “CARES Act”) provides help to borrowers with eligible mortgages who are experiencing a financial hardship that is due, directly or indirectly, to the COVID-19 national emergency. Specifically, the CARES Act provides that such borrowers may request and receive “forbearance” for mortgage payments on eligible loans if they affirm they are experiencing a financial hardship during the COVID-19 national emergency.
Review our Forbearance summary and FAQs to better understand the requirements for forbearance under the CARES Act, what forbearance is and isn’t, and what the impact of electing forbearance may be for your personal financial situation.