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The team made sure everything was done with accuracy and speed. I appreciate all the hard work!
Gary H. | April 2019
The process was extremely easy because of Jim and his staff. They quickly responded to any questions I had and initiated followup. They were totally on top of every detail!
Lori L. | January 2019
Jim Moore was excellent to deal with! If I had any problems then he got them solved immediately!
Gralen S. | July 2018
Our overall dealings with Jim Moore and his team of professionals; was in so many words- The desired experience in which anyone seeking to obtain a home or refinance would greatly enjoy dealing with Guaranteed Rate. I can say without hesitation that we are extremely pleased with this company and it's agents, their experience and knowledge of the industry is on point. Their perseverance and drive really exceed my expectations, some of our complications and Murphy's Law stumbling blocks would...
Muhjahid I. - September | 2018
Jim made the entire loan process very simple. He was always prompt in responding to any questions we had with easy to understand explanations. With his help we were able to get a great rate for our mortgage and closed on our house with virtually no problems or challenges along the way.
Lain B. | August 2018
It is a delight to trust somebody completely and always pleasure to see miracle happens for you.
Devendra P. - September | 2018
Rick Parrish and Christina Guichard in Chapel Hill and Jim Moore in Raleigh were excellent to work with. They all took the time to answer every one of our questions as first-time home-buyers, worked to help us find the best deal for our financial situation, and made the whole process easy from start to finish.
John D. | June 2018
Jim Moore was very professional in handling the loan process. All questions and concerns were handled to my satisfaction.
Arthur L. | May 2018
Very thorough, and explained everything to us that we did not understand and have questions about.
Jim Moore was extremely professional, accessible, knowledgeable and patient. He explained every detail about the lending/mortgage process to my wife and me in a very meticulous and succinct manner-- even if it might have appeared simple. We felt like we were his only clients, despite him having many other clients. He shared personal stories and demonstrated that this was not just a job for him, but a personal vocation. My wife and I plan on getting another property a year from now, and we will...
My loan specialist, Jim Moore, was very helpful, very patient, and worked very hard to make this happen for us. He was over the top!
Jim Moore is very reliable and up front with his information. He does an outstanding job, will definitely recommend him to others.
Donald and Jandy S.
Special thanks to Brandon Mears for his outstanding customer service. It would be my pleasure to recommend Guaranteed Rate to any of my friends or colleagues and certainly with Brandon’s name attached to that recommendation.
Brian B. | April 2019
Jim Moore was very knowledgeable about all of the loan programs and worked hard to make sure our loan closed on time.
Lynette Schehrwas extremely professional and knowledgeable during this whole process. I will definitely recommend her and Guaranteed Rate to my friends and family.
.. As such, we have no hesitation in recommending Lynette to any of our friends and family that may be in the market for a loan.
(2 of 2) Mazhar S.
Lynette Schehr has been of tremendous assistance in helping us secure a loan towards the purchase of our new home in the US. We arrived with little or no credit rating in the US and at a time purchasing a home any time soon seemed a long way off. However, through her diligence, Lynette was able to facilitate this. Moreover, Lynette was very good in keeping us updated with regards to the process involved, progress made and also helping us understand our obligations. We will definitely come to...
(1 of 2) Mazhar S.
Jim is extremely knowledgeable, detailed and diligent. He was helpful and responsive throughout the entire process. I will send anyone I know to him. Heather was also very helpful and professional.
Jim and the Guaranteed Rate team were awesome to deal with, very responsive, everything was straight forward and easy to understand. Jim went above and beyond the call of duty when my application for a loan did not work out with another lender. After dealing with another lender first and then Jim's team, Guaranteed Rate is leaps and bounds ahead of the others. I would recommend/encourage anyone I know to use Guaranteed Rate when looking for a mortgage. I will definitely be back should I need...
Brandon did a great job with closing my house in time and helped me with every step and make it easy for me. Definitely I will recommend him to all my friends and family..such a great guy.
Roula A. | November 2018
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