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Josh Epps and the entire team who worked on my loan were fabulous!! The process was simple and I was kept up to date at all times. If there was any kind of issue, they worked to solve it immediately. They knew I was on a time crunch and they worked wonders to make my loan close as quickly as possible. I selected Guaranteed Rate because I had worked with Josh Epps on previous loans and knew how good he is. He did not disappoint!! The entire team is so professional and I knew I was in good hands....
Karen R. | February 2019
Josh and his team were extremely professional and very responsive, every time we needed anything. The loan was processed very quickly and was a flawless experience. We appreciate the efforts of the whole team in getting our loan closed as quickly as they could. Thank you for a very easy process!
Michael P. | January 2019
Thank you for a great experience overall. My loan officer Josh and his team were excellent. I especially appreciated Alexa Lockenbill who went above and beyond to be helpful and friendly.
Danielle S. | December 2018
Guaranteed rate made it easy for me to obtain a loan with my busy lifestyle. Everything was easily accessible online, and everyone was very helpful when I had questions! They beat every other loan around, and I received the best service, I would definitely use it again!
Emalie M. | December 2018
Easy to work with, prompt reply to emails, made things very easy. Would highly recommend, in fact I gave their contact info to a coworker today.
Bruce T. | December 2018
Most professional team I've ever had the privilege of working with. They were always polite to handle any of my concerns. Also, Josh Epps was always ready to help and advise on any issues that appeared. It's clear that he leads his team to strive for excellence. Great team and great company will always look forward to working with Josh Epps team again.
Randy C. | December 2018
This was the first time I have ever refinanced a house and was told "we got you a better rate" after I had already locked in. Brian and his team were extremely helpful throughout the entire process!
Wade C. | March 2019
The entire process with then was great. Joshua and Alexa were there whenever I needed answers and kept me Informed about any documents that I needed to make the process go smooth. I will absolutely be using them the next time I go to purchase a home!
Michael M. | December 2018
Guaranteed rates have made this experience as easy as possible for me. With it being my first time there was a lot that I did not know. Joshua Epps was great at giving me useful and accurate information. He was always quick to answer any questions I had without hesitation! Along with Alexa, they showed patience with me in explaining what was expected from me in which I greatly appreciate. I am very much satisfied with my experience and was a pleasure working with seasoned professionals!
Jody L. | October 2018
Thank you, Brian and everyone who helped make my 50th birthday wish and the next 50 brighter to get me my new home. You're the best!!!!
Michelle O. | November 2018
Excellent service Very nice and knowledgeable staff. Highly recommend
Delta G. - October | 2018
Brian and his Team were wonderful!! We can not thank them enough.
Dennis & Brenda | August 2018
Everyone with Guaranteed Rate was very professional and polite. I really appreciated working with Joshua and trusted his opinions.
William K. | July 2018
I wanted to take the time to personally thank you for all the hard work on a recent transaction. My buyers were all ready to close on a home and through no fault of theirs the deal fell through at the last minute. They quickly found another property and you were able to work with them , transfer everything and close a loan on their home in less than 20 business days! It was stressful and we all pushed to get it done but you worked it right up until the closing day to make their dream of home...
Phyllis B., Agent | May 2018
Thank you Brian for taking such good care of my clients. It was a pleasure working with you, and I appreciate you always being available when we have questions. Looking forward to the next time!
Marty F., Agent | May 2018
Joshua had a lot of knowledge of the surrounding area and had a strong network of people to help with the process of acquiring our home. It was very helpful.
Gregory P. | August 2018
Good service, low hassle. Honest and open advice.
Roy N. | June 2018
Ryan Parent offered exceptionally service and knowledge. He was always available to answer questions and kept me in the loop throughout the process.
Darren W. | February 2019
Many thanks Brian for your efficient service in helping first time home-buyers, Gian and Ashley with their recent closing. They were very comfortable in the manner in which you explained their loan process from beginning to a successful closing. I do appreciate the way that you kept me informed as their realtor during the entire process. I will definitely be using your services again in the near future.
Hariet H., Agent | May 2018