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My wife and I have had the pleasure of working with Rick Ebbert before (with our first home mortgage) back when he was with Wells Fargo. When we were looking to secure a loan for our new house, we knew we wanted to work with him again, which is what brought us to Guaranteed Rate. As always, Rick was highly knowledgeable, very responsive, and ALWAYS available. It has been a sincere pleasure to work with Rick and his team at Guaranteed Rate. He represents your company well and bolsters your brand.
Juan L. | May 2018
Jeff Harris and his team were AMAZING!! They made our pre-approval and the entire loan processing very easy. They were always available for questions - even after hours. They all went above and BEYOND their job to make our process go as smoothly as possible. I would HIGHLY recommend Jeff Harris and his team with Guaranteed Rate to anyone. We will use Jeff and his team in all future refinances and/or loans. Thank you all so much!
Michael W. | May 2018
My loan officer Rick Ebbert was excellent!! He made the entire process smooth.
Srihari A. - May | 2018
I worked with Rick Ebbert on my home refinance. Rick and his team did a marvelous job. Count me as a satisfied customer!
William M. - Austin, TX | JUL 2016
My 3rd transaction with Kayla who is a true professional. She has a unique ability to get things done as easy as possible for her customers. This is a rarity and so appreciated. Kayla took care of every single small detail to make sure the purchase closed on time under challenging circumstances. Thanks again for the flawless execution!
Jeffrey D. - May | 2018
Very professional and customer oriented in every respect.
Raymond B. - The Hills, TX | JUL 2016
Rick Ebbert did a wonderful job making sure everything was right and keeping me updated on the process. I am very happy to know him and will definitely recommend him to my friends and family. Very easy process without any stress thanks to Rick!
Tamara F - Cedar Park, TX | Feb. 2016
As a first time home buyer Kayla made understanding the loan super easy. She was always available through text or email and even when we encountered a small bump in road she pushed through and got us approved.
Daniela C. | May 2018
Rick was very responsive, even outside of normal "business hours." He answered all my questions and is well informed. I would gladly work with him again.
Tucker D. – Discovery Bay, CA | SEP 2015
Kayla Strunk was an absolute pleasure to work with. We could not have been happier with the level of customer service she provided. The loan process was very smooth and we would 100% use her again.
Laura H. - austin, TX | Dec. 2015
Rick is a rock star! He was there every step of the way and with answers to all our questions. A real support for us thought the entire process!
Bradley G. – Austin, TX | SEP 2015
I would highly recommend the professional mortgage services of Kayla Strunk and her team. Kayla took the time and patiently waited for months to offer us the right solution for our mortgage needs. Our loan was challenging but Kayla knew how and when to time it just right so we could receive the best solution to meet our long term financial needs. Kayla time and time again went the extra mile for us and we are so appreciative for her awesome efforts and superior results! Thank you again!
Jeff D. – Mill Valley, CA
Rick was very responsive and thorough with his assistance during the entire process. He made the nerve-racking process of buying a house very smooth and easy and helped us get a great loan at a great rate.
Aaron H. – Austin, TX | Apr. 2015
Kayla's knowledge and responsiveness were invaluable in the process of refinancing my home. The service I received was outstanding and I would highly recommend her and Guaranteed Rate
Chad O. – Austin, TX | May 2015
Rick was phenomenal and his service was exemplary!
Christopher S. -- Austin, TX 7/16/2014
It's hard to overstate how efficient, professional and downright friendly Kayla is. If you want a worry and hassle-free mortgage experience, call Kayla!
Jarrod J. – San Francisco, CA | Dec. 2014
Rick Ebbert is extraordinary at ensuring his clients are well informed and their expectations are managed in advance. I was quite pleased with the experience.
Michael W. -- Austin, TX 4/2/2014
Kayla Strunk is the epitome of efficiency and made the process so easy for me. She is extremely knowledgeable and made the process as stress free and painless as possible. I couldn’t imagine ever using someone other than Kayla for my loans. Thank you Kayla!
Rich B. – San Francisco, CA | June 2015
Marie was excellent! Could not have had a better experience!
Morgan R. | May 2018