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John fully answered every question I sent his way in a succinct and clear manner. My schedule makes it difficult to chat during standard business hours, but he gladly accommodated me and entertained even the longest questions/conversations to help ease the stress of purchasing a new home.
Peter F. | March 2019
I want to acknowledge John V. Kelly, III and his staff, Michelle Lee and LA Silvers, for their outstanding assistance throughout the loan process. John's professional and individualized guidance from start to finish is much appreciated, and his knowledge of the local DFW area is a big plus. He addressed any issues I had to my satisfaction and he kept things moving to ensure all requirements are met way in advance prior to the closing date. Everything went smoothly and I couldn't be happier !!!
Maria M., September 2018
John Kelly's desire to do work of the highest quality is intrinsic to his character. His dependability, patience, and expert service beyond expectation impacted our experience in the most positive way. John's relentless pursuit of operational and service excellence was demonstrated in every interaction. John's undivided attention and support were abundantly clear when he attended our closing! We have never experienced anything like it, and we are in the luxury goods/hedge fund industry!
Giovani S. - August | 2018
John Kelly was professional, helpful and I would do business with him again anytime.
Jenny S. | July 2018
John V. Kelly and team did an absolutely wonderful job. As a first time home buyer, John and his team were extremely transparent, helpful, patient, and detail oriented. They kept me on track with everything I needed to get done on an accelerated time-line, helping us close in just under two weeks. For such an aggressive time-line, I never felt overwhelmed or lost, in what can seem to many, a complex and taxing process. I was refereed to John after dealing with another lender that,...
Jacob C. - July | 2018
John Kelly is a true professional! So glad I had the chance to work with him on my condo loan. He made the process easy from the start. Thank you!
Amanda R. | April 2018
I really enjoyed working with John Kelly throughout this entire process. I would highly recommend Guaranteed Rate and, more specifically, John Kelly to any of my friends who are looking to buy a home.
Alexander M. | March 2018
John Kelly and team did a wonderful job!
Jowin W. | February 2018
Fantastic all the way around! John Kelly was so great to work with.
Alexander A. | January 2018
"Would you use Guaranteed Rate again?" Yes!
Christy S. | November 2017
John and his team were very professional in the whole process. John was always available to me 24/7. I will always use him in the future and recommend him to all my family and friends.
Himesh P. - Sept | 2017
John Kelly and team were awesome. My loan situation was complicated with unusual salary and career changes but John helped me hone in on my target and I got the loan I needed!
Erika P. | 6/26/2017
We are so happy we used Guaranteed Rate for our mortgage loan. We were extremely satisfied with the customer service and how fast they processed our loan. They answered all our questions via email/phone within minutes. John and the team were amazing. We will recommend this company to any of our family or friends who are seeking a mortgage loan.
Kaitlin M. | 5/15/2017
The entire process of obtaining the loan was seamless and did not disrupt my work schedule. Our loan officer and his team kept us up to date on developments and were able to meet our deadline. The closing process was complicated and delayed multiple times due to the sellers, but John and his team were helpful and responsive to all inquiries. I'd highly recommend Guaranteed Rate!
Bradley L. | 3/13/2017
Over two decades of doing business with John Kelly has once again been justified. He and his staff performed with perfection. The paperwork was reasonable and the execution was flawless. We made a request at the last minute to close early and the team at Guaranteed Rate made it happen. We look forward to closing the next deal with John Kelly when we find another investment property!
The home buying process was made easy through our loan officer Louis Rodriguez. Thank you for making it possible.
Lennis G. | March 2019
They offer different methods to obtain a loan, which was very helpful for us.
Miguel R, | December 2018
Ron and his team were very easy to work with! Tara and everybody was really helpful. They did a good job of explaining everything and I will definitely refer and do business with them again in the future!
Fern M. | October 2018
Everyone involved with our loan process was more than helpful. They all made everything easy to understand and easy to navigate through all the hoops that come along with obtaining a new home. Thanks to you all, we are so happy to start this new chapter in our life!!
Patrick D. - September | 2018
Guaranteed Rate made my home purchase process as easy as can be. Mr. John Kelly was an absolute pleasure to work with. He was always available when needed, and is definitely a man of his words. His team and staff were on point, courteous and extremely professional. They were able to deliver exactly what we wanted and we appreciate that very much. I would definitely recommend Guaranteed Rate to friends and family, and will surely use their services for any future home purchases. Thank you.