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Mary Jo Payne is an exceptionally sharp and talented lending officer, and I trust her implicitly. She did an incredible job and I would certainly use her for future borrowing needs. I wouldn't even compare rates - I would go straight to her.
Ronald M. | February 2019
I am very satisfied with the service I received from your company. Mary Jo Payne did every thing she could to move the paperwork through as quickly as possible. She was always ready to talk to me about questions I had about the business we had to do. I would always recommend your company if anyone asked.
Dolores K. | January 2019
Mary Jo and her team were wonderful to work with. I've been involved in many real estate transactions as a realtor, but this was the smoothest regarding the loan. They were incredibly efficient and responsive, and I will definitely recommend Guaranteed Rate. Thanks!
Mark D., October 2018
This was my first experience with a jumbo refinance. Everything went very smoothly. Mary Jo was absolutely dedicated and approachable. The service and results were outstanding, and I would absolutely work with Mary Jo or Guaranteed Rate again! Thank you!
Steven K., September 2018
My Loan agent, Mary Jo Payne, was EXCELLENT! From a previous approval on a house offer, and loan application acceptance, I was able to obtain an actual loan in very short notice to be able to close in less than 22 days! I was able to work through all the phone calls, paper-work and legal transactions remotely (mostly while driving or working in the field,) and NEVER having to step into an actual office! Somewhat unheard of - in fact, the only time I needed to walk into the office was at the...
Philip F. | September 2018
Mary Jo Payne went above and beyond to get my loan for me. I would recommend her to anyone that will listen.
Tina M. | July 2018
MaryJo Payne was wonderful to work with. I had a somewhat difficult seller and she smoothed the way for me (and patiently listened to a melt-down I had over the stress caused by the seller). MaryJo was fantastic!
Debra J. | June 2018
It was a tricky loan due to the flood insurance and Mary Jo went above and beyond to help us out. She was on top of things and extremely responsive. I would recommend her without hesitation.
Erin A. - Soda Springs, CA | MAR 2017
Mary Jo was absolutely amazing to work with. She was very thorough and made the processing seem seamless. I would recommend her services to anyone and I already have!
Eric B. - Colfax, CA | JUN 2017
Very informative and willing to work for you. Signing was pleasant, fast and informative.
Ryan B. - Foresthill, CA | JUN 2017
Mary Joe Payne is a real professional, and goes the extra mile. She made what would be a very difficult process relatively easy and we appreciated it!
Michael R. - Newcastle, CA | JUL 2016
Mary Jo Payne is a tremendous person and loan officer. I believe we were very important to her.
Henry B. -Newcastle, CA | JUL 2016
From start to finish, our loan officer Mary Jo Payne made this process easier for us. Mary Jo is wonderful to work with, very knowledgeable and helpful. Her team also was extremely helpful and detail-oriented. They helped keep our loan on track and we closed in a shorter timeframe than expected. Thanks again to Mary Jo and her team for excellent service~!
Daniel T - Auburn, CA | Feb. 2016
Mary Jo Payne was very helpful and informative, she worked well with the Realtor, and escrow officer, and we were able to close a VA loan purchase transaction in less than 30-days.
Kenneth S. – Auburn ,CA | June 2015
Mary Jo is extremely professional! Her experience and knowledge in the field made both the application and approval processes pleasant experiences!
Linda Z. -- Grass Valley, CA 7/18/2014
Mary Jo was very professional and so very courteous. She was always extremely responsive to all our questions. She made the whole process go very smoothly. I'm very satisfied with the service level and professionalism.
Tina E. - Sunnyvale, CA 5/21/2014
“Mary Jo Payne is the missing link in mortgage brokering. Her professional attitude, quick response and smile made this as painless as possible. She was there during every step and didn't miss a beat. People are what make business work, and she is what made my experience with this company five stars. Thanks Mary Jo!”
Kenny C. – Cool, CA -- 4/2014
Hey check out the amazing review from Mary about Mary Jo! “We were very satisfied with our service! Mary Jo Payne is very professional and kept us informed throughout the process. She came highly recommended and I can see why! We will also recommend Mary for her outstanding services!”
Mary S. -- Grass Valley, CA -- 02/2013
Hey check out how amazed Leslie was with Mary services! “My experience truly defined a one stop shop for new mortgages or refinancing. Mary was very professional and made my process feel so easy. My experience could not have been any better!" https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
Leslie F. -- Hidden Hill, CA -- 12/2012
Mary Jo is the best mortgage broker I have ever met. We have bought and sold houses since 1994. Her hard work and dedication is second to none. I heard about her from our real estate broker. I have already referred her to my friends. Will use her and your company again.
Hardy B.- Trucklee, CA 6/2012