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I found the loan officer and support staff extremely helpful and always responded quickly to any questions. I was very pleased with the entire experience. Thank you!
John L. | February 2019
Harold was fantastic! Can’t say enough good things about him. Top notch!
Ryan S. | January 2019
I could not have been more satisfied with my experience. Jeff and Joe are consummate professionals and provided me with excellent customer service. I had very demanding loan terms, and they were able to turn things around in an extremely quick time frame. They're responsive, knowledgeable and a pleasure to work with! I'd recommend them to anyone.
Sara C., October 2018
Every one was super nice and quick and result oriented. They all were able to close right on time and with no hassle.
Shankar D. | September 2018
Joe Smith was great! I will definitely be recommending him to my friends, family, and clients. He made the whole process so easy and stress free. His team was equally awesome, Harold Doldan, Minh Tran, & Kim Brizido! Everyone was quick to respond to questions, helpful, and very nice.
Katherine M. | June 2018
You guys made everything so convenient and easy for me to understand and process. The online system in particular helped me to submit all my documents efficiently. I'll be using Guaranteed Rate again!
Yunmi S. | June 2018
The first time I got in touch with Joe he was on his way to the airport with his family. Even though this was probably an inopportune to speak, he calmly walked me through my options and told me how to get started. From there, we worked with Jeff who exhibited the same kind of commitment outside of business hours. Jeff was great at walking me through my options at all times and providing good guidance. Though being available on the weekends is nice, it was their commitment during the week that...
Joseph P. | June 2018
Great communication, organized and efficient. Made the process easy!
Jeffrey M. | 01/05/2017
Joe Smith and Harold and their whole team really make the process easy - they are a pleasure to work with and I highly recommend them to others!
Kerry D. | 12/12/2016
Excellent service - very well organized and executed in advance of the closing. Can't complain!
Elisabeth P. | 12/09/2016
Excellent service from Guaranteed Rate. Keep up the great work.
Dhir G. | 12/22/2016
I appreciate everyone's help at Guaranteed Rate. Everyone was very helpful and answered all of my questions in a timely fashion. Communication was very key to this very successful closing thank you so much for your help.
Korey F. - Funded 12/15/2016
Joe Smith was wonderful from the first time we spoke until we got approved for everything. He was available to answer all my questions even on the weekends. As a first time homeowner, I had many questions for the process and what was happening and Joe and his team where there every step of the way to answer at times that same question. Joe Smith and his team were outstanding!
Lawrence M. -- Ludlow, MA. 9/30/2014
Things were very smooth and efficient and everyone was friendly and flexible.Excellent work friendly and accommodating service and flexible mindset. Everyone was so so helpful and accommodating, friendly and efficient. I could not ask for a better team. The whole entire process was great and felt things could not have gone any better.
German C. -- Boston, MA 8/12/2014
Joe was great! He was super informative and always very responsive!
Ryan G. -- Somerville, MA 7/11/2014
Joseph was fantastic! He is an expert and is very skilled at his profession!
Alexandra B. -- Jamaica Plain, MA 4/24/2014
Joseph Smith and his team were on the ball throughout the whole process. They were well-informed, very prompt about responding to inquiries and concerns, they were very efficient, and they were very people-centered as well. I've never had a better experience with a mortgage lender.
Ronald S. -- Long Beach, CA 1/13/2014
"The process was painless. Joe Smith is fantastic...extremely knowledgeable, terrific follow up -- overall, I had a great experience and will certainly be referring friends who considering a home purchase to him!! Everyone I dealt with at Guaranteed Rate was very service oriented -- Thank you!”
Courtney M. -- Boston, MA. -- 5/ 2013
Hey check out the great review from John about Joseph! “Joseph Smith and his team were a pleasure to work with! The entire process was smooth from the rate lock through closing! I would recommend Guaranteed Rate to anyone looking for a residential loan! Thanks again Joseph!” https://biz.yelp.com/r2r/YrInsQTJoxMf91NyTHP2bg/
John G. -- Boston, MA -- 02/2013
Hey check out the amazing review from Melissa about Joseph! “We greatly appreciate that Guaranteed Rate had a firm handle on the whole refinancing process. In additionally how Joseph consistently kept us informed at every stage of progress. I would definitely recommend Guaranteed Rate because it found us a great rate, spent the time to explain it to us, and guided us expertly though all steps necessary to apply to refinance and close. Thanks Joseph!”
Melissa L. -- Boston, MA -- 01/2013