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Sam May and his colleagues were awesome to work with.
Joseph M. | 10/09/2017
We are so thankful for the awesome team who worked on our loan. Sheri was so amazing and communicated consistently.
Sam, Michelle, and Amber were great!
Shani P. | 07/24/2017
Guaranteed Rate was excellent. Sam May, the Loan Officer, was extremely responsive and answered all our questions thoroughly. He made the process to refinance our home loan very smooth and quick. We were shopping around and Sam and Guaranteed Rate were able to provide us with the loan we wanted.
Jason M. | 7/17/2017
So exciting! Got the keys today! I appreciate your help through the process. I will refer anyone I come across.
Everyone was very helpful. At times, the process itself was difficult and stressful but your associates made is less difficult and less stressful, especially Sam May. He felt more like a friend guiding me through the process.
Leon S. | 6/12/2017
The whole team was awesome!
Amy Kocee, Sheri Arnold and the entire team, but especially Amy and Sheri answered all questions in a timely manner and always answered within minutes from my text or emails. They made the process experience easy and relaxing and assuring. They were great to work with and would refer them in a heartbeat. It was a good experience from start to finish. Extremely satisfied with your services.
I had been banking with Bank of America since 1977 and my credit score is 832. I had never missed a payment. I had recently paid off my Bank of America mortgage and went in to inquire about getting pre-approved for a loan to purchase a home in Delaware for retirement. I got the run around because my home in Maryland was not sold yet even though it was already listed. I left frustrated, went home, got online with GR and had a pre-approval letter an hour later.
Bill S. | 2/24/2017
Sam May, Darlene Hiraki and Khoi Vo were great. Sam seemed to work hard to get me the best deal he could. I tend to be detailed oriented and ask a lot of questions. All of them quickly responded to my inquiries and were very pleasant to deal with. Handling much of the process via the internet and the notary coming to my home made the whole process much easier. I initially contacted Quicken for my refinance but the loan officer seemed to act like a car salesman from the 80's and I didn't feel...
Derek R. | 11/17/2016
I have bought many houses in my life and I felt the need to write and let you know what a fantastic buying experience I had using Guaranteed rate and having Sheri Arnold as a loan officer. From the very start, I knew Sheri And Amy we're different than others - she was clear, organized and full of answers to all of my questions. I knew exactly what information was needed from the very beginning of the process and if I had any questions, Ms. Sheri and Ms. Amy was so easy to contact and their...
Mr. Sam May was very astute in the lending process and he kept us aware of the progress of the loan and was proactive in the process. We very much appreciated his staff and their efforts.
Markus J. | 11/07/2016
Sheri and her team have worked with my mother before so we know their service is great! They made the short sale process go smoothly and were able to give advice and handle any problems that came up. My agent even said our lender really knew what she was doing.
Sheri and her associates were great to work with, and would definitely recommend her to others.
Joseph B. | August 2017
Sam May and his team were IMPECCABLE to work with. By a WIDE margin the EASIEST mortgage transaction I have ever been involved with. They knew what they needed, managed expectations all around, kept me abreast of what was happening throughout the process. ABSOLUTELY AWESOME TRANSACTION.
Joseph B. | 10/10/2016
Sheri and her team are my favorite! They always do the best work! I’ve recommended them in the past and would recommend them again!
Brendan K. | September 2017
Sam May was great! He was very accessible to answer questions I had.
Michael B. -Monterey, CA | AUG 2016
Your online to-do list and document upload system is great. Way better than hoping you brought the right giant stack of papers to a bank without forgetting anything. Sheri and the whole team at Guaranteed Rate were my favorite part of the home buying process. Sheri was the first person I went to with questions even if it didn't have to do with the loan specifically. She made me feel better about the whole process and nothing was a surprise to me because of her and her team.
Andrew B. 9/6
The loan officer was very friendly and our loan was done in short period of time.
Thomas V. - El Cajon, CA | AUG 2016