TestimonialsCustomer testimonials Read more
I recently closed a loan with Sheena Rhee. The rate is great. She is very responsible and responsive. Pleasant experience.
Qun – Aliso Viejo, CA | MAY 2016
Excellent services, all agents are very profesinals, and always willing to help. I definitely recommend your firm!! I believe one of the best in America. Thank you to all
Corina M - San Bruno, CA | Feb. 2016
Check out this Yelp review for Walter Tang! I was referred to Walter Tang from a good friend of mine and was basically told he is the best in the business and I couldn't agree more! (...)I would call him at 10PM at night because sometimes you just get so nervous but he still picks up! 23 days later, loan docs were finally approved and high fives all around. Walter Tang was there for me through the entire process, was extremely knowledgeable and patient. Would I call Walter for my next loan or...
Danny H. – South San Francisco, CA | June 2015
It's been a very painless process for my refinance. Everything went very smooth and was very well satisfied with everyone's service. Special thanks to Ms. Sheena Rhee for coordinating the whole process promptly and efficiently.
Walter Tang was available at all times, even 10:00pm at night! I would consider myself a needy person when it comes to answers to questions that I have and he was always there to respond.
Danny H. – South San Francisco, CA | May. 2015
Walter Tang was a great adviser and a very friendly service. He was simply amazing.
Kalyan N.– Sunnyvale, CA | May. 2015
This is the second time we've worked with Sheena Rhee at Guarantee Rate. It's a pleasure to work with her. She is very professional and very knowledgeable. Thanks again for the positive experience!
Walter and his team were amazing! Easy to work with, professional and on top of their stuff.
Julia W. -- Allen, TX. 1017/2014
Sheena Rhee did an excellent job as she has done for the last few loans with GR.
Walter was great! He made my first purchase as a home owner very simple and painless. Whenever I had questions he always answered the phone and gave me a very easy-to-understand answer such that even a 2nd grader (with basic concepts of what money is and where it comes from, of course) could understand. Even after the purchase he still helps out with anything financially related with the house. Thanks Walter!
Sheena was fantastic. Thorough, conscientious, and kept us in the loop throughout the entire process.
This is the third time that I have delt with Sheena and the whole process was a breeze. I felt like I was her main priority the whole time.
Walter is awesome. We finished our second re-finance with Walter not too long ago, but we also used him when we purchased our home. He's quick, knowledgeable, helpful and with him you can do almost everything via email! I will definitely continue working with Walter on future re-finances because he makes the process so smooth and painless. If you're looking for a house and soon will be ready to purchase or even just put in an offer: Don't waste your time and contact him now. I promise you won't...
Sheena Rhee and her team were flawless in their service and execution. It was a very pleasant and effortless experience.
Lori V. – San Marcos, CA | June 2015
Mary Lou Yoch was a pleasure to work with. It's been over 15 years since we did anything with a mortgage and so much has changed. Mary Lou was informative, accurate, helpful and simply a pleasure to work with.
Charles O. – Lake Forest, CA | June 2015
If you are purchasing a home or refinancing, you want Walter on your team. Walter helped with the purchase of my first home as well as not one, but two refinances all in a single year! Every single one of my transactions went smooth and he helped ease the stress of the home purchase/refinance process. Walter always answered any questions I had promptly via telephone or email. I've referred him to a number of my friends and they have all been happy with his services. Again, if you are...
“I would highly recommend Sheena Rhee and her team at Guaranteed Rate. Excellent service! This place is a high-end boutique for mortgages.”
Michael S. – Newport Beach, CA – 7/2014
Mary Lou Yoch made a complicated refinance, simple by preparing the loan package thoroughly in advance and preventing unwarranted underwriter delays and questions, as I have multiple other business and investment properties. It was a pleasure. Thank you.
John C., Senior Director - Canon
Walter makes you feel a whole lot better about the whole loan process, PLUS he was awesome at explaining every detail to me since I was a complete newcomer to such things - finance not exactly being my forte. I would email him with a question and Walter would come back with very clear, easy to understand answers about how the process works, and never spoke down to me. He got me a great interest rate, and he's a really genuine and honest person to boot. You can trust Walter. He's genuine,...