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Linda and her team were incredibly responsive. Within an hour of asking for a quote, Linda had put together an initial estimate which I approved after looking at several other competitors. Her team then worked late that same day to push through all of the steps necessary to lock in our rate. We closed three weeks later in a successful effort to beat the new tax MID changes by the end of the year. Very highly recommend!!
Cory B. - Seattle, WA | JAN 2018
Linda and her staff sped the process along. Very efficient and courteous. A pleasure to work with them a second time!
Scott M. - Visalia, CA | November 2017
I have already told friends about how great this refinance went for me.
Sharon H. - Glendale, AZ | OCT 2017
Linda Nguyen was very knowledgeable and answered all of our questions promptly and was always very nice. I asked a lot of questions and she NEVER seemed bothered by it. Stacy Chadwell the loan processor was a GEM! She was quick and good and she was all over it. It seems the moment she took over the file she guided us through the process and was super sweet and we LOVED working with her and will recommend her to everyone we know who is buying a home. My wife is in the process of getting her RE...
James F. - Norco, CA | JUN 2017
This is the second time within a three year period that we had to either refi or purchase a home. Both times Justin Frady and his crew helped us. Justin and the Guaranteed Rate people are very professional, efficient, and got us our loans in an expeditious manner. We would definitely use Guaranteed Rate again.
Sue W. | 12/15/2016
Closed a jumbo loan in 30 days. Got me a great rate. Dealt with obstacles with no complaints, quickly and efficiently. Great experience!!
Jessica P. | 12/16/2016
Linda Nguyen was so attentive and on top of it all. I've worked with many Loan Officers but I'd rate her the best yet. What a relief to have had her helping me through an arduous process.
Michael T. - Saint Paul, MN | APR 2017
I absolutely loved dealing with Shimmy- the process was fast and easy. Thank you!!
Minda K. - Baltimore, MD | FEB 2017
Timothy Duffy and the Guaranteed Rate team were absolutely wonderful to work with. Timothy was very professional, friendly and always available. As we spoke, I realized he knew the mortgage industry very well. We worked through a couple of options and then selected the one that was right for me and my wife. I would strongly recommend Timothy and Guaranteed Rate to my friends and coworkers. Thank you.
George D. - Incline Village, NV | JAN. 2018
Justin Frady's team made our re-fi transition flawless and were able to answer all of our questions in a timely manner. Phone calls were returned promptly within the hour if not available. I was very impressed with the knowledge of all associates I had to deal with which made the process even easier. The entire staff was friendly, and very professional. I highly recommend Guaranteed Rate to anyone who is seeking a home mortgage loan. A++ and a big THANK YOU to all that helped!!
Stephen F. | November 2016
Tim Duffy and Nicole Dang were that rare combination of highly professional and very personable. They were a real pleasure to do business with!
James W. - Davis, CA | Oct 2017
Chris Yang, Kristi Webb, and Nicole Yang were all very helpful. They responded to questions promptly with all necessary information. The process was quick and efficient. I appreciate the help that I was given on my refinance loan.
Nancy R. | September 2017
Such a great experience! Everything went so quickly and simple. Justin Frady and his assistant were so very helpful with everything! Thank you.
I appreciate the time and attention the team took to assist me through the process. It's a tedious and sometimes confusing process and they were there for me every step of the way. They were prompt, helpful and courteous with all of my questions and concerns along the way. I would highly recommend.
Professionalism and sincerity
Patricia N. - Randallstown, MD | NOV 2016
For a busy man, experience was great!
Harsh S. - July | 2017
Very easy to get a hold of and helped me with any questions I had. We even closed early!
Kerrigan K. | May 2017
Great customer service overall. Brian Hong answered all my questions kindly and in a timely manner to complete the process on time. I have already recommended to my family.
Sung H. - Los Angeles, CA | FEB 2018
Brian, Amber, and Michelle answered all of our questions and always kept us in the loop. It was easy from start to finish! Thanks again guys!!
Eddie F. - La Puente, CA | JUL 2017
My contact Anthony Pham was a delight to work with. He assisted me in every way that I needed assistance ! I would definitely use Guarantee again! I was extremely pleased!
previous customer - June 2016