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Tim and team did a great job.
Donald S. - 1/12/2016
This was a very smooth process. Fees were reasonable when compared to others. Expectations were consistently exceeded. Thank you for making this process as easy as it could be while maintaining high professional and ethical standards. See you again in 3-5 years!
Tracy is the most informative person. She works hard for you until her job is done. We've known her since the beginning and couldn't imagine not going back. We have many friends that we have sent to her and are very happy.
Tim Duffy is not just one of the best loan officers I've ever had the pleasure of dealing with, he's also one of the nicest people too. He made me feel like he really cares. His whole team is amazing. My husband & I are so very pleased with Guaranteed Rate. I'm going to refer everyone I know to you.
Marshall F. - 12/31/2015
Justin Frady was amazing to work with and has a very pleasant personality.
The experience was a pleasure. Linda Nguyen and her team were thorough, professional, and very accommodating. There were no surprises which is extremely important when taking out a loan. Linda and her team responded to my questions via email or phone within minutes.
Annette S. – Shorewood, IL | Feb 2016
Tracy does a wonderful job! She handles all of the clients I give her with excellent care!! I would recommend her to anyone.
Got a great loan and it wasn't easy for GR to do so (Texas Pay Out). Good group working there!
Scott H. - 11/30/2015
Timothy Duffy was very helpful and patient with all my quesstions. We are very thankful!
Jason W. - 12/2/2015
Justin Frady was the first call I received when inquiring about a loan on the internet. After his call I received many more and they could not compare with Justin's knowledge and customer skills. Vanessa his assistant was spot on with getting me the documents out and the information needed. In my opinion you have hit a home run with this loan process. I just hope the servicing bank is half as good as the loan closing. Thank you for the help and do make sure Justin knows how I felt about dealing...
Tracy was absolutely great, showing great professionalism and high competence in her field. On a scale from 1 to 10, I would rate her a 12, due to the commitment shown and the consistency of her service throughout the loan approval process...I got a great fixed rate, a beautiful home and most of all I am 100% satisfied with the service that Tracy and her team at Guaranteed Rate where able to provide.
Mario B. - Chicago, IL 12/2011
Our loan officer Linda was great at explaining the process, but most importantly she cared. When we thought we were unable to complete the loan and hit a dead end she called me back two days later to tell me she found another way to make it work. I had received several calls from other lenders, but I really felt Linda had our best interest at heart.
Jeffrey B. – Fife, WA | Feb. 2016
Maritza Camarena made my experience an unbelievable one! I've purchased/ refinanced a home or two in my life, and Maritza and her team made this one very easy! Great job and thank you again!
Rafael M. – Suwanee, GA | Feb. 2016
Tim was very helpful and did a great job making sure we were satisfied with everything.
Jon H. - 12/31/2015
After much frustration, I gave up with Chase and chose Guaranteed Rate. The difference between Justin and the Chase "loan officer" was night and day. I would also like to praise the other staff who worked on the loan. Everyone was responsive, knowledgeable, and committed toward getting the loan closed. I also appreciated the fact that Gauranteed Rate has high standards in its lending.
I have been in my new home for about 3 weeks now. I love my new home and my neighborhood, every time I come home I realize how lucky I am and how grateful I am to you for making it possible! You told me early on that you believed in me and you would make it happen…and you did. Every time a roadblock came up you found a way to overcome it. I cannot imagine anyone else taking the time and making the effort to go those extra miles like you did. You are right this is a good loan for me and for your...
Everything went great and Tracy Campagna was amazing!!! Even when the banks were getting difficult and asking for so many things, Tracy continued to be encouraging and supportive despite my ever increasing stress level. Tracy went the extra mile to make sure things worked out for me.....as a matter of fact, she worked overtime to make this happen for me. I LOVE MY PLACE and I could not have done it without her persistence and dedication!!! Tracy rocks!
Robert R. 7/2011
When I refinanced few years ago, Martza was my loan officer and everything went quick and smooth. She was very friendly and professional. She answered all my questions in plain English, patiently explaining my loan options. Remembering that pleasant experience, I looked her up this year to refinance and lower my interest rate. Same good result. She and her team are always available throughout the process. I recommend her without reservation.
My loan officer Chris Yang went above and beyond to help me understand my loan. More importantly he took time to explain every step and never rushed the process.
Joseph M. Thornton, CO | Feb. 2016