TestimonialsCustomer testimonials Read more
Keep up the good work.
Jaya R. | January 2019
It was pleasure working with Nicole and team. Loan approval is painful process but Nicole and team made it less painful with their constant support. During whole process they were very transparent. Thanks once again for your help!!
Sagar K. | September 2018
I would like to rate this team 20 on a scale of 10! Absolutely fantastic!! Team's responsiveness is unmatched. Nicole, Chad, Debbi, Jennifer, Holly, Santizo, we can't thank you enough for helping us secure our first home.
Manjunath C. | June 2018
For any refinancing needs, I plan to connect with the team that helped me, as they were the best team I could have hoped for. Thanks Nicole and team!
Jatin G. | May 2018
Very professional, very proactive. Most of the things were done on-line without need for face to face. Liked the fact that the signing was done at my home. Good rate as well.
Gannesh B. | January 2018
Tanya Click was professional, knowledgeable, and very helpful all during my home purchase. She provided great service and information as she helped me secure my loan for the home. Thanks!!!
Richard C. | May 2018
Nicole and her whole team were helpful and knowledgeable throughout the process.
Laura T. | October 2017
A big thank you to Sabrina Hall to all your help!
Scott W. | November 2018
Tanya was incredibly helpful throughout the entire loan process. In fact, when my offer was accepted I was working with a different loan servicer who then changed the terms of the loan package. I shopped around and went with Tanya. She walked me through every imaginable loan package and we carefully weighed the pros and cons of each together. She is very knowledgeable and extremely helpful. Most importantly, she followed through on all the promises she made. Months after the purchase of my home...
I will use GR as long as Nicole Santizo is a loan officer with you.
Karen L. - Santa Cruz, CA | JUL 2017
The most dependable, hardest working, honest and professional loan broker I have ever had the pleasure to meet and work with! I have purchased 6 homes and refinanced numerous times and finally found Tanya. I will NEVER call anyone else again. A consummate professional. Tanya is friendly, approachable and very knowledgeable as well. She is willing to work with you, is flexible and will tell you like it is. Thank you Tanya for making my mortgage and home buying experience as comfortable as...
Elyse J. – San Jose, CA | Jan. 2015
Tanya was exceptional with staying in contact with me and communicating with me directly every step of the way!
I got two mortgages from Mike. He is extremely knowledgeable, quick, and gets the mortgage done on time for closing. He answered my questions quickly every time: weekend, weekdays, working hours or evenings.
Peter A. - Mountain View, CA | APR 2017
I loved working with Nicole Santizo, my loan officer. I knew her from a past escrow I was miraculously able to close with her help. I reached out to her this time, as well, and she was very prompt, honest, and gave me all the relevant information I needed and shared also her opinions on what made sense in the decision-making process. I was on travel during the escrow process this time, and Nicole and her team worked with me and we were able to close the loan without any hiccups.
Nithin R. | 5/19/2017
Mike is the best. Responsive, understanding, helpful, and extremely capable. He would hop on a call or respond to a text or email anytime and do whatever was necessary to make sure we understood everything. Our realtor couldn't believe how quickly he could close -- and is now using Mike for all his clients. We've used him now on two homes and wouldn't think of using anyone else. In our most recent purchase, we made a purchase contingent on the sale of our home. He was able to close on our...
Peter F. - Barnstead, NH | SEP 2016
Tanya did a great job, we have worked with her a few times before as well. I am a real estate broker so I understand the business and I would give you guys a 10, which is something I wouldn't normally do. Everything was taken care of very quickly and easily.
Steven L., 8/20/14
Candace Cairo was very professional in explaining the process, kept us informed throughout, and got us a terrific rate.
Elaine B. – Hillsborough, CA | JUN 2016
Using Guaranteed Rate was easy and stress free. The staff were more than helpful in answering all my questions. I would definitely recommend them to someone looking for a home loan or even to refinance an existing loan.
Joseph S. – Granite Bay, CA | JUN 2016
Nicole Santizo is superb.
Michael is probably the best loan agent I've met so far. Why? I certainly had a special case since I just changed job (lesson learned; don't change job when you consider buying a house). I worked with 5 agents before I met him. And I felt all of them only followed the guidelines line by line, asked me a bunch of questions, requested me to supply documents over a long period of time, and in the end simply told me that: "Sorry, I can't approve you because you just changed jobs". Michael,...
Zoink Z. - Fremont, CA | MAY 2015