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Bashar, Christine, and the rest of the team were fantastic to work with. I really appreciate all of their effort in helping us get refinanced.
Jason K. | January 2019
Steven Maizes is amazing.
Erik J. | October 2018
I live in Arizona, and my agent suggested using a local loan company but my friend (Mardi Fincher) worked at Guaranteed Rate in California, and she recommended Bashar Hamad. Good thing because Bashar was basically on it from the get-go and did everything in a super timely and professional manner. I usually don't answer surveys, but this guy was a rock star with his friendly, helpful customer service. I will totally recommend Bshar Hamad and Guaranteed Rate to anyone who asks. I also worked with...
Jack S. | October 2018
Steve and Team have made what could have been difficult process painless one. They always come through with the best rate and program, I have used Steve and team many times and they always pull a rabbit out of a hat.
Immanuel S. | August 2018
Steve and Nikki were fantastic.
Jed H. | May 2018
Our rep Bashar Hamad was fantastic. Bashar went above & beyond , was informative, thorough & helped guide us through an intimidating process while providing the highest level of customer support. I would endorse Guaranteed Rate to any of my friends & particularly Bashar Hamad.
Sanjay S. | July, 2018
Bashar is a fantastic loan officer. When it came to uploading resources for the loan to be reviewed, we had problems with not receiving enough clarity with some of the requested items from Bashar's assistants. In general, more communication would have simplified things and reduced confusion, but all in all we are pretty satisfied with the results of our load acquisition.
Jason K. | June 2018
Bashar Hamad was very helpful and quick to respond. Very knowledgeable and easy to work with.
Payal P. | July 2018
Bashar did an excellent job from start to finish. He always made himself available whenever I had questions and really made the process easy for us. He also exhibited excellent follow through and our loan closed without a hitch. Thank you so much, Bashar!
Benjamin G. | July 2018
I just want to say Thank you Guaranteed Rate for helping us get our dream home! Tyler and Dawn are excellent! From the moment we walked in to Sam’s office to the time we got approved, they have been so helpful! Dawn, thank you for a stress free experience! You are so knowledgeable, professional and the best we have ever dealt with. My husband and I are still talking about how smooth this transaction went and its because of you and Tyler! Sam, thank you and to your team! I will definitely...
Antonio D. | July 2018
I can't thank you enough for everything you did for us over the last few weeks, you were an absolute superstar and honestly the only person who I felt had our back 100% during the whole thing with no focus on others. I know that you're busy so the time that you devoted to our loan was incredible. If there's anything that I can ever do for you just say the word and in the mean time I'll be sure to refer anyone I who's looking for a loan over to you. I will sleep well tonight for the...
Adam C. - 12/16/15
Bashar was very knowledgeable. Work on time. He replied within 15 minutes max. Get best interest rate for me. Love to work with him in the future.
Satishkumar K. - Stockton, CA | JAN 2018
Sam is great - makes me feel as though I am an important customer, and keeps my interests foremost in his mind.
Craig A.-Los Altos, CA | MAR 2016
Steve Maizes is, quite simply, excellent! Knowledgeable, resourceful, diligent, prompt, unflappable - Steve gets the job done - if it can be done. I am grateful to be working with Steve and his terrific team in this complicated market. In additional to getting the results I needed, Steve explored every option and de-stressed a difficult process.
Nancy R. Pacific Palisades, CA
Thank you Lyndi! I know we didn't make it easy on you, but you kept your sense of humor throughout. We will certainly keep your info handy for recommendations, and for when we figure out what to do before our 10 year window!!
Liz - Refinance
The entire team was excellent, Michael, Aaron, and Jessica in particular. They were professional, good to work with, timely in their responses and they got the job done. I'm very happy!
Mark R. | November 2018
Bill was great! He was very timely and knowledgeable.
Ozan E. -- Inglewood CA 5/28/2014
Lyndi and her team were absolutely instrumental in finding and securing a jumbo ARM for our new home in Los Feliz (CA). She knows mortgage financing top to bottom, inside and out. You should be so fortunate to have her working to make your dreams a reality!
William Wolbach, Executive Producer, Lantern Films
“Bill Rayman and his team were amazing. As first time buyers, my husband and I didn't know a thing about mortgages. Bill was honest and he patiently spent hours with me on the phone helping me to understand our options and what type of loan would be best for us at this time in our lives. Bill and his team worked double time over the holiday weekend, getting us a lower interest rate in the process. Even my real estate agent had never seen such great work. Thank you Bill and your team for...
Devon D. – Los Angeles, CA – 6/2014
Bashar Hamad was helping us with the loan and he was simply amazing. We were first time home buyers and had a ton of questions (some quite stupid). But Bashar was very patient and explained everything to us in simple terms. He understood what we needed and made sure all our needs were met. He was always available (phone and email) and was very responsive whether it be late in the evening or over the weekend. Thank you Bashar for making our dream house a reality!!!!!
Nausher H. - Los Angeles, CA | APR 2017