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Guaranteed Rate walked me through the process, explaining all the details and options without hesitation. I felt like their interest was my best interest. They executed as promised at a rate and a duration that lower than most and made sense for me. I would highly recommend Guaranteed Rate.
JoAnne S. | February 2019
Very smooth, fast closing. Enjoyed working with Dianne, Shauna, and Carmen. They worked really hard to close in a few weeks! I'd definitely work with them again!
Raymond P. | November 2018
Dianne, Shauna, Carmen, and Amy were a terrific team. As first-time home buyers, they explained everything to us and responded to all our questions promptly. We benefited greatly from their experience and appreciated all the work they did for us, even at odd hours and on weekends.
David L. | October 2018
I really like the way Dianne think outside the box. She made it happen for me. Is something as a creative person that I would do. But I was somehow surprise that she had that ability. The one thing I think she can improved is the out of control fees. The bank doesn’t just charge you a whole nonsense made up fees but also charge you interest for the rest of your loan term. Dianne could clean that up for her clients.
Aleyda S. | August 2018
Dianne was great! She kept us positive and confident throughout our first home purchase. We feel very fortunate to have been referred to Dianne and her entire team. Each person on her team was excellent at communicating every detail to us and made sure our entire loan process was seamless from beginning to end. Thank you so much, Dianne, Nasi, Monika, Jennifer, Amy, and Holly! We are very happy home owners and proud to tell everyone we know how easy our first home buying experience went.
Jennifer S. - November | 2017
Dianne Crosby and her team are lovely to work with. They act quickly, and are very responsive via email. I found the online system easy to use to load documents, and the team double-checked to ensure the correct documents were loaded so as to avoid excessive delay. I will definitely recommend GR to a friend
Elizabeth S. - November | 2017
Thank you Dianne for everything you and your team has done for us. Everything went so smoothly and we can't thank you enough for making our dreams come true. We loved working with you and we can't wait to work with you and your team again.
Mike Y. and Iris W. - March | 2017
From our very first call, Dianne walked us through the process. She asked a lot of questions to get a clear sense of our financial picture, and let us know that she and her team would put together a loan package so complete that it would actually make our bid more competitive in the extremely difficult Bay Area market...and she was right! We entered a bid on the 7th and had the keys to our first home in hand 25 days later.
Dave and Sara W. - March | 2017
Dianne and her team were great! I spoke to Adam Hoganson and Jennifer Maloney several times throughout the process. They were all professional, helpful, positive and personal in handling my loan experience. It was much appreciated. Thank you!
Alexa K. - February | 2017
Dianne and her team were lovely and very responsive. I thought they made it very easy.
Dianne and her team were great. Everyone was very prompt and responsive. I know it was a great effort to get everything done on a tight deadline.
Our particular loan scenario was very complicated-- My father-in-law bought our house all cash in February, because our equity was tied up in another property. We sold the other property and paid him back half. He then deeded the property to us, and we had an unsecured note in place with him to be repaid once we got a loan. Little did we know, this approach set us up for some significant challenges getting our loan. 1) We were still within the 6 month seasoning period, so no cash out refis were...
Dianne and her team were on the ball! On top of each step, and fast! I've already given her name out to two people!
The whole team did a fantastic job on my refinance. Rita especially went the extra mile to make sure the process went as smoothly as possible and she always responded promptly. I appreciated her hard work and positivity. I also really appreciated Adrian's assistance with recording the transfer deed. Thank you so much!!! I would highly recommend Guaranteed Rate, and have already recommended it to a friend.
Dianne, Adam and their team were knowledgeable, efficient and always available to discuss questions or concerns regarding our loan process. We appreciate all their help in getting us into our new home. Thank you!
Thank you for the extra effort in helping us close our home in such a short period! You all were fantastic. Couldn't be happier.
This was the best experience I've had with refinancing my home and the fourth time I've done it!
Dianne is a true professional. She was an incredible help to me in orienting me during my first home purchase and instrumental in closing my loan. My first meeting with Dianne was on a Sunday. She was direct and to the point. I've been in my home now for a couple weeks and I can't thank Dianne enough for her hard work. I would recommend Dianne to anyone who is looking for a Mortgage.
Dianne is simply amazing. I contacted her on a Sunday afternoon, based on Yelp reviews, not expecting a response till Monday. I was in a bit of a panic since this was our first time buying property in the Bay Area (we are relocating from Chicago) and I could see that the market moves at the speed of light. Luckily, Dianne does too. Not only did she write back that afternoon but she also led me through the whole prequalification process that day and got me the preapproval letter I needed to make...
Karen T. 1/15/2016
Ayata and the team made my first Home buying experience easy, clear and quick. They were patient with me and carefully walked me through the process. I will highly recommend them. I will continue to do business with them!
Hermeka L. | February 2019