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Rob and his team were extremely attentive and always available for a quick response when we had questions.
Carolyn K. | July 2019
Rob Spinosa and his team were a pleasure to work with. They made the loan process very easy and kept us updated on the progress of the refinance. Any questions we had were answered immediately. I would be very confident in referring other people to Rob and his team.
Michael L. | July 2019
I was extremely impressed by Rob Spinosa and his team. They were able to secure the loan with the most favorable terms. I was extremely impressed by the speed and ease of the process.
Lindsay T. | July 2019
Rob was so patient with all of my questions and very knowledgeable. His whole team made themselves available at all hours and made me feel like I was there only client.
Angelica A. | July 2019
This was our second time working with Rob Spinosa and his team. Although we had an offer from another company, he negotiated and provided an even better offer. Specifically, the amount of education we receive from Rob and the amount of transparency he provides makes this experience pleasant and absolutely recommendable.
Hamed Z. | July 2019
Great communication, quick response. Easy process. Good team.
Brendhan G. | June 2019
Rob and Debbie and Theresa, and all the other people on the Rate side we’re super easy to work with, very professional and efficient, answered all my questions when I had them, and facilitated getting me the best rate possible based on my finances!
Peter C. | May 2019
Great, fast and easy service. Rob and his team did an excellent job and were very responsive.
Gregg L. | February 2019
Rob Spinosa was a pleasure to work with. Our home buying experience was a lengthy and emotional process, and Rob was there when we needed him. He was kind and supportive, and was never bothered by our questions. Securing a loan through Guaranteed Rate was relatively painless and we’re happy with our loan product. Thanks for great service!
Susan P. | January 2019
Areas of improvement would be communication within the group as it seemed they were not in one location. Towards the end, I felt pressured from Carmen Rayo to sign documents just to close within 21 days. Aside from that, it was an incredible experience. Rob is very knowledgeable, and I trusted we could complete the transaction without any issues. Very happy all in all.
Susy E. | November 2018
Rob Spinosa is extremely knowledgeable and helpful; he was there every step of the way to answer my questions promptly. Highly recommended!
Herve L. | October 2018
Rob and his team were great to work with. He helped us understand the loan options available to us and made it easy to understand. The document requests were simple to fulfill. Everything was handled in a timely fashion, and all of our questions were answered immediately. We look forward to working with Rob again on our next loan!
Michael L., October 2018
Thank you Ryan and your team for everything you have done for us, Cash has referred us to you and a million thanks to him for having us work with professional and straightforward people that always looking to provide the best service and satisfaction to their clients. Thank you.
Walid R., October 2018
Rob and Carmen ( and the entire team) were amazing. They went above and beyond to make what due to " our circumstances," could have been an arduous process easy and rewarding. Rob, in particular, was always on his game. Concise, accurate and always with reach, moments away and aware of every step and issue. Impressive and guess what... he "just happens to be a great person." Many thanks, Jack & Lorrie
John C., October 2018
Chris Davis and his Team are the best!!
Nicholas S. | July 2018
Our loan officer, Chris Davis, made our loan experience as easy and timely as it gets. He gave us multiple options and was quick to explain them. We look forward to doing business in the future with Guaranteed Rate.
Dean L. - June | 2018
We had a great experience with Rob. We had a few job changes in the middle of our house search, but Rob was great on giving us the detail in each situation as to what house we could afford and was quick to respond to provide us pre- approved information to give us a leg up in our house search to give us a leg up on the competition. Marin county is a hot market and without his expertise we wouldn't have been able to land our house. The process was easy and smooth and I really appreciate Robs...
Brian E. - May | 2018
The team was excellent. I couldn't be happier. I will be back for any future loans for sure! I'm in safe hands with Guaranteed Rate, thanks again!!
Jonathan H. | August 2018
My loan wasn’t easy to obtain but Guaranteed Rate made it work. Despite the usual uncertain and frustrating moments, I felt confident that Chris Davis, Michael Yi, and Michelle Lim would hang in there, keep trying, and not give up when things looked dim. I felt personally cared about and supported, which is increasingly rare these days. As a pleased and grateful client, I very highly recommend this kind, savvy, creative and hardworking team.
Jacqueline D. - May | 2018