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This was our first time buying a house, CJ and team made it easy for us and helped us in every step. Definitely recommended.
Shivanand A. | March 2019
CJ Kerls and his team were amazing. They worked very hard very quickly to get my loan secured. They were wonderful to work with, and made it easy for me to purchase the home of my dreams. I highly highly recommend them.
Sarah H. – Oakland, CA | June 2015
Dean and his team were so professional and honest. We had an awesome experience working with them. Awesome team.
Erum R. - Union City, CA | AUG 2016
We were condo shopping in the heart of the latest boom, getting outbid left and right. CJ worked with us for nearly 8 months, providing realistic numbers for what we could afford with current rates with each of our offers and helping us to understand the ins and outs of different mortgage options. When we finally got our condo, his estimates were spot on for all the closing costs and related fees so there were no surprises on closing day. I'd recommend CJ in a heartbeat.
CJ Kerls helped my partner and I close an impossible loan transaction last month in spite of the credit crunch. The home we purchased was a foreclosure, had code violations, had been illegally converted into two units (we were trying to finance it as a single family home... which is what it should be), and had recently been involved in a drug ring that was busted by the Feds (hence the foreclosure). In other words, even without the credit crunch it would have been challenging... and CJ got it...
Joshua M., 10/22/13
Dean is a thorough professional, dedicated to doing the very best for his clients. My experience with him has always been outstanding. Peter Susskind Executive Director, Midsummer Mozart Festival 9/18/13
Dean did for me what no one else could. He did all the things that you would expect to read in a glowing review: He was accessible, responsive, engaged, and trustworthy. He got everything underway immediately and we pushed onward. But what he did that no one else had done, was that he genuinely cared. Yes, cared!! He was on my side and he wanted me to succeed! My situation was nothing if not unique (and extremely difficult). But in the 11th hour of my loan approval, he pulled through for...
Dan Olsen made our loan process painless and seamless! He worked very well with our realtor whom he had never worked with before. All of this made our first time home buying experience very enjoyable and stress-free. I would recommend him to everyone I know who is in the market to buy a home.
Elizabeth H., September 2018
I was referred to Guarantee Mortgage through a business associate. I had been in discussions with other mortgage brokers, but, after speaking with Glenn, I decided that he was the most professional, he was the best listener, he understood the market better, and ultimately secured the best rate. I had a very pleasant experience and I would recommend Glenn to friends and family.
Scott – Aliso Viejo, CA
From first contact to final signatures, everything was seamless. Dan Olsen and his coworkers answered our questions almost immediately. They were professional and friendly. Getting a loan can be stressful. These guys made it as worry-free as possible.
Jolene H., September 2018
I know that when I recommend Stephen to a client, they will be well taken care of throughout the entire process. Stephen strives to provide ongoing services to ensure that our mutual clients continue to have the best loan possible. As a top producing Realtor, Stephen helps me to track the closing process with timely updates and early warnings of potential issues before they scuttle a deal. He is proactive in his approach and has a great "bedside manner" with clients who need a lot of...
Adam Gavzer, Top Producing Realtor in SF Bay Area
I have re-financed with Tom Banducci twice. He has always been very conscientious and professional. He is patient while explaining the various options available. I have a two-unit building, and am self-employed, usually a double-whammy, but with Tom's help, everything proceeded very smoothly. In addition, Tom has a great sense of humor and a calm demeanor which, of course, makes the whole process mush less stressful. I have recommended Tom to friends; I wouldn't do that if I hadn't had such...
Jan R., 8/31/13
I have worked with Stephen for over 8 years and have continually been impressed with his ability to clearly explain the lending process to clients looking to purchase or refinance their homes. Stephen is the rare loan broker who takes the time to fully understand the clients needs and find the right program for them. His vast knowledge of the real estate financing world is continually expanding as his resources for new and unique lending programs become available.
Adam Gavzer, Top Producing Realtor in Bay Area
The process is never easy. There were a few miscommunications, but given the amount of work a few mistakes have to be expected.
Mark B. | December 2018
Every person we dealt with was professional, patient and treated us like family! We will recommend Guaranteed Rate to everyone we know.
Sarah B. | December 2018
Jeff Parrott and his team are absolutely amazing!!
Armando P. -- Piedmont, CA. 9/22/2014
CJ made the whole mortgage process simple, painless and quick. I recommend him for any mortgage and financing needs; and will definitely work with him again when in need!
Shakir K., 11/21/13
Without Dean I don't think I'd be in a home today. I was too scared by my not great credit to even apply anywhere, but Dean helped me see that I was totally qualified for an FHA loan. I was nervous about being judged, but Dean doesn't do that. He made recommendations of what I should do to improve my credit standing and gave me great practical advice-with no judgements. I recommend him to everyone I know who's looking for a mortgage. Thank you Dean for helping me get into my home and for...
Trish H., 10/28/13
Buying a house is stressful, especially when its the first time and you aren't filthy rich. Jeff was good at explaining everything and reassuring me when I started worrying. His sense of humor and calm demeanor helped immensely, as did his ability to pick up the phone and talk to all the right people at the right time. The whole process took what seemed like forever (9 months), but Jeff managed to cobble together no less than 3 loans and a miracle occurred: owning a house in San Francisco!...
Ren V., SF Homeowner
Great team effort from multiple members of the Guaranteed Rate team to help secure a competitive rate and navigate some complex, or at least non-standard, loan requirements unique to the location of our house. Very satisfied!
Matthew L. | June 2018