TestimonialsCustomer testimonials Read more
Rick came with a glowing recommendation from my friend. I was equally impressed with him and the whole Guaranteed Rate team. If I ever need to finance or refinance a home purchase, Guaranteed Rate will be my first call.
Christopher C. | February 2019
Robert and his team were amazing and great to work with.
Joey R. | April 2019
Rick and Christina were always available to explain the loan process to me in a way that a lay person could understand. Every time I spoke with either one of them they treated me like I was the most important appointment that day. I can't say enough positive things about this company and would never want to go back to using just any lender. They go WAY above and beyond! I highly recommend them to anyone needing lending services.
Tara K. | September 2018
The team that was available to help us with the loan was amazing, and it all went smoothly and quickly with minimal involvement from me!
Douglas O. | March 2019
The Chapel Hill, NC team is excellent. Rick Parrish help explain options to achieve the mortgage parameters I needed to work for my situation. Rick is a true educator and has a way to explain the information in plain English terms, which demonstrates his command of the knowledge. Rick’s team was responsive, error free, and friendly. Kudos to Guaranteed Rate for hiring friendly people; I will pay more to deal with friendly competent people who knows how to get a job done with quality because I’m...
Michael P. | July 2018
Thank you Robert and his team for making this loan process very easy and closing it down as per schedule and ontime. Very knowledgeable, customer friendly and best services provider. I would strongly recommend Robert and his team for many of my friends for all future mortgage needs. Thank you...
Chari K. | October 2018
Robert was thorough in follow through,and walked me through the steps the whole way. The whole staff I worked with was amazing.
Nicole M. | August 2018
Rick Parrish and his team were great to work with!
Scot W. | April 2018
We had a horrible experience with usaa so our realtor, Christine Hollenbeck, suggested Guaranteed Rate. We closed in a couple days shy of three weeks. No one can move faster. They were like a well oiled machine. We even got better rates for car and homeowners insurance than we were paying with usaa. Our loan officer Robert answered all my questions immediately and was at closing with a bottle of wine and a picnic blanket. Overall everything was perfect and we will use them again and again.
Prescott P. - July | 2018
Robert was extremely helpful throughout the process and made sure that I understood my different options in choosing a loan.
Vanessa S. | April 2018
Rick was a fantastic resource throughout the process. He answered all of my questions and made it a point to get back to me quickly. He made it easier and less stressful to get a mortgage. I have already recommended him to other people. Great service!
We had no idea about the process and Robert held our hands to the finish line. He carefully explained every details to help us make informed decisions. He also took care of the appraisal. Most importantly, a couple of days before closing, he was able to get us a lower rate than originally locked. He also has a great staff who are courteous and organized. We closed smoothly without a hitch. Fantastic experience!
We had a great experience with the team. They communicated well, treated us respectfully, and kept us updated all along the way. We will use them again.
Robert and each member of the team, including Heather and Amelia were great partners. They made the process easy, anticipated our questions, and communicated exceptionally clearly. I'd use them again in a moment. Great work.
Douglas M. -Apex, NC | MAR 2016
Easiest. Friendliest. Great advice. Appropriate fees. Genuine. Wish I knew about these guys a couple of houses/refis earlier.
Robert Bajakian was extremely easy to work with an very friendly. He and his staff were easy to reach with any questions we had and kept us updated on the progress of the loan. I highly recommend Robert at Guaranteed Rate!
Jason R. -Willow Spring, NC | MAR 2016
Robert B. and his staff were well organized and I would know how to use Box the second time around.
David M. – Asheville, NC | Apr. 2015
Robert was a very professional loan officer!
Esther K. -- Cary, NC 7/31/2014
I really enjoyed working with Christina. She explained everything to me thoroughly and took the time to answer my questions. She was very personable and enjoyable to work with, as well. She and her entire team were always prompt and responsive in answering my questions and keeping me on track for my closing. Highly recommended!
Kelly R. | April 2019
Amazing. Rick Parrish and his staff were excellent in all aspects of our loan process!
Michael S. - Durham, NC 7/2012