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Amazing support staff, great service, prompt and personal responses - wish I could give 11/10! Thanks so much for making a difficult situation easier.
Rick Parrish was great. Always available and helpful.
We had a great experience with the team. They communicated well, treated us respectfully, and kept us updated all along the way. We will use them again.
Everyone was very polite and patient with me when I didn't understand different terms or what information was needed. In the last six years I have purchased three houses and sold two. This was a more detailed purchase, but your staff made it easier than I am sue it could have been with any other firm. Thank you for your help, to all of your staff.
Easiest. Friendliest. Great advice. Appropriate fees. Genuine. Wish I knew about these guys a couple of houses/refis earlier.
Easy to communicate with. Very efficient and completed the entire loan process quicker than requested. Thanks!
Rick and his whole team were great to work with. They made everything easy and transparent.
William S. – Durham, NC | Apr. 2015
A great experience. I was impressed that Rick showed up at the closing. It was nice to meet him in person. All the team members we dealt with were competent and personable - their responses were quick. They listened.
Dennis Y. – Durham, NC | Jan. 2015
Working with a strong team like Jim Moore, Rick, Amber and Dawn was great!
Mary S. - Apex, NC | Nov. 2014
Made the process easy and worked within my constraints. Easy process and good loan product. Very pleasant staff.
Randolph H. - Wake Force, NC | Nov. 2014
Rick and his team went out of their way to help and explain how things worked. Rick even returned our call and counseled us on a beautiful Saturday afternoon when he could have been outside enjoying the day! Rick was great!
Neil K. -- Cary, NC 6/30/2014
Rick Parrish is very good at what he does! Rick and his team were thorough, pleasant and professional!
John S. -- Chapel Hill, NC 6/30/2014
Rick was fantastic to work with! I own my own business so my hours vary. Rick was very accommodating throughout the entire process to help me get this loan done!
Brett G. -- Raleigh, NC 6/30/2014
Rick Parrish is a true gentleman and professional. He knows the mortgage business inside and out!
Jonathan H. -- Houston, TX 6/26/2014
Rick and his team were simply wonderful. I've had several house-purchasing and refinancing experiences previously, but had never worked with such a patient, knowledgeable, available, service-focused team. Truly, hats off to Rick for leading such a great group and for remaining personally available throughout the process. Thank you!
Nathan M. -- Durham,NC, 2/18/2014
Rick Parrish and his team were terrific. Rick was very responsive and helpful. Rick and his team made the entire process stress-free. I will definitely recommend Guaranteed Rate because of the great work of Rick and his team!
James A. -- Yardley, PA 6/23/2014
Rick Parrish is extremely attentive and knowledgeable. From my perspective, he went above and beyond his normal duties to make sure I had all the information I needed and understood what the information meant for me as a consumer. Rick showed up for closing and even clarified some things as we were moving through the documents which I really appreciated.
Nathan O. -- Durham, NC, 2/6/2014
Amazing. Rick Parrish and his staff were excellent in all aspects of our loan process!
Michael S. - Durham, NC 7/2012
Everything went well considering our circumstances. We were trying to obtain a jumbo loan which is arduous in this market. However, Rick Parrish, Sonya Barcomb, and Julie Keever were great. They were on top of all the details and kept me informed every step of the way. I plan to (use Guaranteed Rate) in the future to refinance! Yes, I would recommend Guaranteed Rate to family and friends. In fact, I have already given contact information to 2 friends of mine.
Joe and Gabrielle S. Mayodan, NC 2/2012