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Naomi was great! Made closing effortless on my part with no surprises. Already started giving her number to anyone talking about buying a house.
William B. - August | 2018
Naomi Madrid is wonderful to work with! This is the second time she has assisted me with a home loan and I would use her again! I have already referred my brother to her. Her team was helpful and made the process understandable. Thank you!
Carrie D. - 6/5/2017
Naomi was very patient and kind. All this new Docusign stuff was real helpful. She did everything to make it smooth. A big thank you to the entire team!
Myrna A. - 6/5/2017
Naomi was very helpful with any questions that we had. I was very appreciative to have her help us in buying our first home!
Casey D. | 02/24/2017
Naomi and her team made the whole home buying experience easier than I ever imagined. While being very professional at all times, they were also compassionate to my anxieties and kept me calm through the process. Helped me understand the need for all the paperwork and explained the short delays. Would I use Naomi again? YES and I have suggested my son and daughter-in-law use her in the future.
Katherine V. | October 2016
Naomi and her team were very accommodating to my needs and concerns during the loan approval process. Smooth sailing!
Persian M. - 9/22/2016
Naomi went above and beyond her duties to help us and give us peace of mind during an extremely stressful selling process. She was not involved in our sale at all, but took the time to get involved on that end and explain to us what was going on, and why certain things were happening. She even called me late in the evening on her own time to calm me down during one particularly stressful period. I would without a doubt recommend Guaranteed Rate and especially Naomi to anyone looking to purchase...
Jason R. | 08/24/2016
Naomi and her team made our process very easy. They were very informative and helpful even when we had a personal issue arise. Overall a great job and great experience.
Kevin M. – 6/17/2016
Our loan officer Naomi Madrid helped us get our credit rating up so we could purchase a home. She gave advice on paying down debt and worked with us over 6 months from paying down debt all the way through closing on our loan. We are very happy with our loan officer and team. They made home buying easier for us.
James B. – 5/12/2016
Naomi was great!
Jerri R. – 4/6/2016
Thank you Naomi for all of your hard work! You were a pleasure to work with and we appreciate all you did for us. You made this entire process smooth and easy.
Frank L. – 3/28/2016
Naomi did an excellent job and was so professional and caring. She was on top of everything and knew what the underwriters would need to make the loan process go smooth with no complications. I thought purchasing a home when we still lived in another state would be stressful but Naomi and her team made it so easy. She even found a great real estate agent for us who was amazing. I will definitely be recommending her to anybody that is looking to purchase or refinance. Very pleased!!!!
Brian C. – 1/29/2016
Naomi did a great job!
Tiffany M. – 12/3/2015
I think Naomi Madrid did a fantastic job. I really thought Cindy and Katie were great too. I really appreciated the patience with all my questions and worries. This is the first time I have had to do this so was very grateful for all their help in answering my questions and concerns.
Robert D. – 11/24/2015
Our loan officer Naomi was a big help, answered questions when we needed help, kept us updated, polite to work with, and understands the importance of insuring our closing was smooth and no surprises. We enjoyed working with Naomi.
Carl C. – 11/12/2015
I could not speak highly enough of my experience with GR. The team was extremely knowledgeable, very helpful and provided prompt responses. They were able to turn our loan around in a very short timeframe, all while making the process seamless for my husband and I. Very much appreciated!
Molly T., September
Naomi was very professional she explained clearly what we needed to know and got the loan to fit our needs. We felt comfortable, confident and not like just another loan but that she really cared for our family and our needs to make this stage of building new construction less stressful.
James D. – 10/28/2015
Naomi Madrid was awesome!! From start to finish she made me comfortable and confident while going through the loan process. We recommend her to our friends, family and associates.
Douglas W. – 9/25/2015
Guaranteed Rate not only got me a loan, they got me a good rate.
Russell W. | May 2018
Guaranteed Rate was great to work with. We had instant pre-approval and that was even over a holiday weekend. The staff was quick, courteous and very efficient. Their responses to our questions was immediately. The digital delivery of the documents made the whole process easier and faster. What a great team! I will definitely use them again!!
James M. | 08/04/2017