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Very smooth. Shimmy took my call on a Friday afternoon and did a preliminary application and locked a very good rate. Then he expedited all of my paperwork and talked me through the merits of different rates and loans. I always felt that he had our best interest in mind and was working on my side. Love that guy!
Jason C. – Chicago, IL
Overall, I was satisfied with my experience, and Guaranteed Rate continues to find the best rate out there by far, so I am always pleased with the outcome of the transaction.
ROBERT W., CHICAGO, IL
Everything went very smoothly with Guaranteed Rate. Ian Beamer and his team were very helpful; he returned all emails and phone calls quickly, and was very informative on any question we had.
STEVEN U., Westchester, IL
Ian Beamer was absolutely wonderful to work with; he was thorough, patient and very informative. He and the Guaranteed Rate staff made my experience a very positive one.
JENNIFER M., Chicago, IL
Once again, JD and his team shepherded my wife and me through the process expertly. Because our situation was far from cookie-cutter, it took some ingenuity to get a loan package that fit our needs. The rate JD found for us was surprisingly low. Preliminary approval was quick. Closing was delayed for reasons beyond our control. But JD made sure that we didn't lose our rate-lock, even though prevailing rates were rising. I couldn't ask for better service throughout.
Jason, Chicago, IL 60625
"Matt Tierney and the team did a fantastic job handling my property purchase. They were quick to address all my questions and concerns in a professional and helpful manner. I use both Guaranteed Rate and Matt because both have a proven track record with me. They successfully worked on a refinance on my last home and the purchase of my new home. I wanted to take this opportunity to send my deepest thanks to Matt and his team for the above and beyond service that helped me acquire my new home."
Roberto M. -- Saint Charles, IL. -- 10/ 2012
Thanks for all your help in consolidating our major debts - this is so much easier and less expensive each month.
Katie and Jim - Montgomery, TX
Everything went very smoothly. This was the fastest refinance we've ever done - all done in 40 minutes.
Nancy – Skokie, IL
My real estate agent suggested I give Drew Boland a call. I called Drew and he was able to offer me a lower rate then I previously had. Drew took the time to walk me through all the application information, explaining everything so it was clear. Being my first home purchase, it was great to have someone take the time to explain everything.
- Kyle L.
I had a great experience with Guaranteed Rate. Everyone responded promptly to my questions and concerns, explained everything thoroughly, and obtained exactly the product I asked for.
Elizabeth, Winnetka, IL 60093
Thanks to Susan Cooley, the transaction was successful. She is a consummate professional, detail oriented, punctual and customer oriented. She followed through on each point and was clear and concise.
Jim G. - Concord, GA
My representatives (Kirk and JD) were helpful, polite and prompt. I felt like I could trust them and they were an honest business.
Jennifer, Chicago, IL 60605
It was a great experience. Everyone was available and knowledgeable when I had questions, and they kept me updated along the process as needed.
- Michael S.
Susan responded very quickly to my phone calls and e-mails and always had an answer to my questions. Her level of professionalism and follow-up was even noted by the seller's agent and the attorneys involved in this process. She did a great job and her quality of service was excellent.
Patrice - Chicago, IL
Everything was great. JD, Kirk and their staff did an excellent job pulling my loan together in record time! I really appreciate their hard work. They seemed to be dedicated to my loan and situation for several days since I was so rushed to get the house purchased. THANK YOU!!
William, Naperville, IL 60540
Drew Boland, my broker, was extremely knowledgeable and helpful. I felt that he had my best interests in mind during the entire process.
- Tyler P.
I would highly recommend Cindy Koutsovitis as a mortgage banker. I found Cindy to be tenacious, works extremely hard for the client, and is diligent in moving one through the mortgage loan process. We had a difficult situation with self-employment income and other stable income not well understood by lenders but she spent the time understanding our complex financial condition and got our approval. I feel very fortunate to have had the opportunity to work with Cindy on our home refinancing.
Craig S., Mill Valley, CA
I had a tremendous experience refinancing with Guarenteed Rate. Ray Morrisson and Maureen Kintzer are the absolute best! This is not the first time that we have worked with them. We will continue to use Guarenteed Rate and Ray and Maureen in the future.
David W. 7/2011
It is my pleasure to very strongly recommend Steve Levitt as an outstanding mortgage professional. I can say that Steve is among the very best in the business. Within the last five years, me and my wife have used Steve successfully for approximately 20 purchases/refinances without a hitch. In every instance, the loan closed on time with absolutely no suprises at the closing table, at a very competitive price. I can recommend Steve without hesitation to help anyone make the home buying process a...
- Eric N. Fried