TestimonialsCustomer testimonials Read more
Stephen is the perfect combination of smart, responsive, and dedicated. He far surpassed my expectations and made a big difference in my life through his commitment to helping me refinance despite a particularly difficult scenario. Thank you Stephen!!!
Marshall Wolfe, Chicago, IL
I would highly recommend Stephen for anyone looking to obtain or refinance a mortgage. We used Stephen to refinance our home loan a year or so ago and were very pleased with the great service we received. I have also recommended him to other friends as well.
Chris George, Murphy, TX
Stephen was terrific in assisting me with buying my new home. He was helpful, extremely knowledeable and most importantly to me steady. When I began to panic that the process was taking too long, he assured me not to worry, he had me covered. He was patient and answered all of our questions with no hint of annoyance. I highly recommend Steve for his great professionalism and customer service.
Starla Ingersol, Chicago, IL
Truth be told Stephen is a top notch service provider in the mortgage world. My husband and I had an excellent expierence with him re-financing our mortgage and have recommended him to several friends. He is trustworthy, a hard worker, and delivers great results. He will provide his customers with all of the information necessary, go over it in detail, answer every question that you have, and walk you through the entire process. I feel blessed that a friend recommended my husband and I to...
Jennifer Brumley, Flower Mound, TX
Stephen was completely on top of my refinancing. I wish that I had worked with him on my original financing. He was incredibly knowledgeable, personable, efficient, and made the process very easy for me. I have since recommended him to several friends and have only heard good things about him from those friends as well. I would highly recommend Stephen.
Jeff Gibbons, Chicago, IL
Stephen was our mortgage consultant when we decided to refinance our home. Stephen provided excellent customer sevice, was very knowledgeable and responded quickly to all of our inquiries. We were very impressed with his professionalism and would highly recommend him to anyone needing to do a refinance.
Yinching Lin-Chen, Oak Hill, VA
Stephen was very helpful and made refinancing our home loan very painless and quick.
Sarah Tower, Austin, TX
Steve was tremendously focused on providing us with the best options and very successful in meeting our needs and expectations. I strongly recommend Steve as a trusted advisor.
Jose-Luis Bretones Lopez, Evanston, IL
Stephen made the task of refinancing a mortgage effortless. He pays attention to all the details. When you have a question he gets back to you promptly, not a day or two later. It was simply an easy and pleasant experice. I highly recommend Stephen for any of your mortgage needs
Russ Motyka, Palatine, IL
Stephen did a great job offering the most competitive rate for my home refinance. He guided me swiftly through the refinance process and he provided detailed steps to close. I felt comfortable that my refinance was in good hands and it would finish on time without any hiccups
Kevin Brown, Elburn, IL
Stephen provided outstanding service in re-financing my mortgage. From finding the best rate... to efficient processing of documents... all the way to closing, Stephen was efficient, professional and very knowledgable.
Shawn Steffy, Washington DC
I highly recommend Stephen. He is a true professional and was a pleasure to work with. Attention to both the big picture and the details was impressive. I fully intend to work with Stephen again for my financing needs
Carl Cullotta, Scotsdale, AZ
Everything went great. Patrick, Michelle, Brooke and the whole Guaranteed Rate team made the process feel seemless and very controlled. They are great professionals.
Carols L. – Downey, CA
Everything from start to finish more than exceeded our expectations. I deal with professionals every day, but he has to be the most professional person that I have ever encountered. I am very pleased with his service â€“ you should be too.
Pamela Gizzo, Wadsworth, Ohio
I was very satisfied with Stephen. He answered all my questions and was very patient with me. He made me feel secure.
Karla Bailey, Corpus Christi, TX
Patrick Ruffner was fantastic and took care of everything. He got back to me quickly with any answers I needed and helped to explain things to me.
Erika S. – Libertyville, IL
Patrick Ruffner's team worked hard to meet the expedited time-frame needed to quickly close a short sale by the selling bank's deadlineâ€¦ This is already the third time I've used Guaranteed Rateâ€¦ All were very positive experiences with great customer service.
Fayetta M. – South Elgin, IL
It's been my pleasure to work with someone like Jason Jesudoss over the last 8 years. I've had the opportunity to work with him on approximately 7 loans, and each one has gone efficiently because of Jason's knowledge and understand of the mortgage industry.
Adrian W. - Chicago, IL 1/2012
The whole process went very well. Stephen Delagrange was a true professional. Was kept informed & no surprises.
Cecilio Molina, Houston, TX