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I was ignorant, and Guaranteed Rate guided me. I was crabby, and Guaranteed Rate calmed me down. I was nervous, and Guaranteed Rate reassured me that they would be there. And they were. Thank you so much!!
Pamela W. | October 2018
Natasha Robinson and her team were very responsive and provided me with all of the support that I needed during what can be a stressful process. They answered all of my questions and got me to the closing table in a month. I would recommend her without hesitation.
Natasha K. | May 2019
I had an extremely pleasant experience with Guaranteed Rate, Natasha Robinson and her entire team. Natasha and her team were kind, respectful, exerted much enthusiasm, responded quickly and worked diligently to meet deadlines and exhibited the utmost professionalism. I would most certainly recommend Natasha Robinson of Guaranteed Rate, without hesitation.
Jeannette J. | January 2019
Michelle and her team were very attentive to my loan from start to finish and was willing to answer questions as they arose. The team had a lot of expertise and was patient throughout the process. I would definitely recommend Michelle for any future buyer.
Loan closed 08/2016
My loan officer, Natasha Robinson, and her assistant Ailed Torres, both were extremely supportive and patient. As a first time homeowner, this team is perfect, and I couldn’t have asked for anyone better. My process was efficient and professional.
Theresa J. | July 2018
Michelle was fantastic in the process; she went above and beyond to make sure the home buying process was (relatively) painless, even if it was a little more dramatic than I thought it'd be, hah. I would highly recommend working with her: she is extremely knowledgeable, extremely helpful, and takes her job (and her client's home buying) seriously!
Loan closed 07/2016
We had a great experience with Michelle. Unfortunately, our closing was fraught with several issues beyond our control. Michelle carefully walked us through each one of them. Her years of experience showed as she navigated the difficulties with poise and impeccable professionalism. We wouldn't think of using anyone else in the future.
Jennifer S. | 03/2016
Michelle Bobart did a great job and was professional, quickly answered all my questions and was very organized with everything. It was a quick, smooth process which saved me on my monthly mortgage. I would highly recommend her to family and friends.
Partricia F. -- St. Charles, IL. 9/29/2014
At first, renovating a property seemed daunting. Chris laid out what everything would look like from start to finish. We felt comfortable and decided to move forward after determining a renovation was necessary to stay under budget in the area we wanted. Once under contract, Chris's team was on top of everything and we had a great experience and couldn't be happier. We ended up getting a great deal on the house and now it will be tailored to our taste. A big thanks goes out to Chris and her...
Megan W. | April 2019
Shelly was wonderful. Very quick and easy process
Michael K. - December | 2017
Julius was outstanding! He continuously answered all my questions during all phases/steps of my first home property loan.
Leyla B. | July 2018
Natasha was very helpful through my home buying process, being that this was my first experience with buying a home. She answered all of my questions and further explained all uncertainties. She and her entire staff always responded in a timely manner, and even addressed my after hour calls and emails. To top it off, they were very personal throughout this entire process, and I appreciated that so much.
Jasmin W. - Chicago, IL
Val and her staff were amazing! Helpful, professional, and skilled. I would absolutely contact them again for loan needs, and I have already referred their contact to a friend.
Carolyn S., October 2018
Shelly was amazing! She walked me thru the whole thing and had a very fast turn around and got to the closing date with no huge problems or surprises.
Christian S. - 5/2/2017
Tania Spiros and she was so helpful and patient with me through this process. I will definitely be recommending Guaranteed Rate, and specifically Tania if any of my friends or relatives are looking for a home loan/refinance!
Sylvia S. – Skokie, IL | Dec. 2014
This was a very easy process, I work a freelance job with lots of travel and no office. I like to joke with my friends that I bought this house with my phone. But really except for the initial upload of financial documents and the signings at the close I really DID! Everyone was very available by phone and email and the whole experience was very positive! Thanks Shelly and Guaranteed Rate!
Christopher H. | January 2017
“Chris Depaepe has facilitated 3 house purchases & one refinance for us now and her knowledge and assistance through the process is unparalleled.”
Ryan M. | 07/11/2017
Holy Batman pants, you guys are brilliant and oh! so amazing!! I couldn't have asked for a better team to lead me through the process of buying home . From start to finish you all were professional, timely and focused. I look forward to moving into my new home. You all made it possible! Thank you!!
Joanna B. | February 2018
Adam Slack and Randy Weber were both very helpful and efficient with assisting in a complicated short sale closure. The entire team associated with renovation loans was also excellent.
Brian M., North Carolina
Chad and Makena are absolutely fantastic! They truly added value and helped keep a situation that could have been stressful very easy and pleasant. Chad especially was excellent with explaining the details and answering any questions we had along the way. He went above and beyond and I cannot recommend him & his team enough!
Jenny F. - May | 2018