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We were delighted with the service from our team. THANK YOU!!
Jennifer D. | September 2018
The closing went really smoothly. Kudos to your team, one of the best lenders I’ve dealt with in a while! Especially given the late start on this one.
Pat J. | November 2016
I found the service provided by Michelle and her team to be excellent. They were flexible and very responsive throughout the process of looking for our house, and the final mortgage application steps ran very smoothly. We were kept informed along the way and any questions or concerns we had were dealt with immediately. I would highly recommend their services.
Paul S. | 09/2016
Michelle is a phenomenal resource. The best I have experienced in lending. Her knowledge of the lending environment is way up there. We were purchasing a Condo in a new development. For months we butchered our credit with inquiries as lenders told us repeatedly it was impossible to close us out in the first owner position. Not only was Michelle confident this would no be an issue, the process was so seamless we never seemed to be at risk of a derailment. What's also impressive is that she still...
Loan closed 06/2016
Great communication and friendly service !! Kept me informed through the whole process.
Timothy W. | July 2018
My experience with Guaranteed Rate was excellent. Mrs ROBINSON made it very clear to is all the different types of loans we could take advantage of. I thank her and your company.
Ronald R. | June 2018
Michelle is brilliant! She understood my concerns and made time for my questions outside of normal business hours. Her knowledge of the loan marketplace allowed for a comfortable transition into my first home purchase. A+
B. Dornier | 03/2016
Natasha Robinson was amazing. I tried to deal with 2 other banks for a loan and the experience was not as good. I was able to always get in contact with Natasha and she was always available for me to talk to her.. well done!!!
Michael R. | December 2017
Thank you for helping us getting the loan for our first home, it was very nice to work with Guaranteed Rate team, and I would definitely recommend my friends to use Guaranteed Rate for their purchase the home.
Kritchanapong T. | December 2018
Julius was outstanding! He continuously answered all my questions during all phases/steps of my first home property loan.
Leyla B. | July 2018
I would like to thank Christine Depaepe and her team. We just closed on a Home Renovation loan. They made this process easy for us. I appreciate the responsiveness and willingness to help. I will definitely use their services should I need them in the future. I want to again thank Christine Depaepe, Courtney Crary, Makena Levine, Sadie Morales and Joe DiLucchio.
Angie W. | October 2017
Bob Hathorne was available to help me whenever I needed it and helped to walk me through my first home buying experience.
Joel W. – Chicago ,IL | JULY 2015
Natasha and team were efficient. It was a pleasure working with organized professionals. I will definitely recommend Guaranteed Rate to my friends!
Catina S. Chicago, IL
Val and her team were super responsive and helpful throughout the process. They made me feel very comfortable during a first time home purchase and answered any question I had no matter how minor or silly I thought it was. Thanks all!
Jory H. | July 2018
Natasha was amazing! I would not have completed this process without her and her guidance. She answered every question and is very customer service-focused. I will definitely do business with Guaranteed Rate in the very near future because of my experience with Natasha. I am now an African American millennial woman, first-generation, first-time home buyer and she (and Guaranteed Rate) made that possible!
Diamond G. - Chicago, IL
Thank you so much for the thoughtful closing gifts. The pre-labeled folio and address stamp are both very useful and much appreciated :) You and your team have been great and made the process pleasant and easy! Happy holidays!
Lauren C. E. 11-25-2015
Randy Weber and his team were fantastic. I had a so many concerns and they were very receptive to all of the questions I had. I heard so often how difficult a 203k loan can be, but Randy and his team proved them all wrong. It was a smooth process from start to finish. I look forward to referring Guaranteed Rate to my clients! Thanks
Jose L. | September 2018
Shimi and Ron did a fantastic job. They were very receptive to all my questions. They helped me resolve issues along the way. I really benefited from their mortgage expertise on home renovation loans.
Abraham W., New Jersey
Bob has worked with me on 3 occasions to obtain mortgage financing. He is the most on-the-ball, knowledgeable, proactive and hardworking financier you could ever want to have. All of my deals have not only proceeded smoothly, with Bob doing a ton of work behind the scenes, but they all have been at great rates. Bob has tremendous expertise and insight into the bond markets and how to work them to get the best deals.
Anthony R. - 5.30.12
Chad and Makena are absolutely fantastic! They truly added value and helped keep a situation that could have been stressful very easy and pleasant. Chad especially was excellent with explaining the details and answering any questions we had along the way. He went above and beyond and I cannot recommend him & his team enough!
Jenny F. - May | 2018