TestimonialsCustomer testimonials Read more
Super easy process! Great communication from everyone involved.
Allison O. | April 2019
Rob kept us informed through every step of the process, and there was a seamless transition between team members working on different phases of the process. I have worked with other mortgage companies, and this experience was exceptional compared to my past experiences. Thank you!
Joshua L. | March 2019
You will not find a more knowledgeable and hard working loan Company! I had a difficult loan to set up, and Guaranteed Rate had to go over things a few times because the market was or is so tight we had to get preapproved a few times. It was not easy getting me into a home, but you will find this group of people to be very professional and able to get the job done. I feel like they are more family than business associates. They may as well be they know everything about me. There is no one else...
Michael S. | February 2019
Nick Stewart went above & beyond to make this normally stressful & painful process really smooth. I will recommend him & Guaranteed Rate to anyone looking for loan help.
Lora S. | March 2019
Nick, my loan officer, made my loan process so easy and was there every step of the way. Jules the underwriter went out of her way and worked extra hard on my loan. Big of thanks to both. Would definitely use Nick with Guaranteed Rate again.
Guillermo A. | January 2019
Rob was fantastic to work with. He was responsive and very knowledgeable in what he does. I have already recommended a friend to him!
Yu Chieh F. | November 2018
Jan was fantastic! Easy to reach and get quick answers from. She was always very responsive.
Jon H. | April 2019
Everyone with whom I engaged with during the transaction responded quickly and executed efficiently. It was clear to me that my customer experience was critical to Guaranteed Rate's own success.
Christopher B. | December 2018
Michael Langille was Great! He is a total professional and extremely helpful in all respects. Any and all questions were answered in full, and he made this experience as comfortable as it could be. The entire Guaranteed Rate Staff was just fantastic! Both Regina and I are very pleased with how this turned out. If we ever need to refinance or buy a new home, you will be our first call. Thank you very much.
John P. | October 2018
Emily was great! She helped us find a solution despite our somewhat unusual financial situation and provided excellent communication throughout the process.
Emily S. | October 2018
The entire staff was great and very professional. They made the process much easier than I expected.
Magda P. | November 2018
Jan Hansen is top notch! Professional, organized, reliable-I have used her for multiple loans and will continue to use her in the future and refer her to all of my friends. Her team, Jules and Neal, are also top notch. I cannot day enough good things about them.
Catherine C. | January 2019
I’ve worked with Emily several times and will do so again. I recommend her to friends, too. She’s a pleasure to work with, is responsive and quick though thorough.
Lena S. - September | 2018
Jan is always the best to work with! I will follow her no matter where she goes! I look forward to another refinance on our home in the future!
Joey H. | November 2018
Rob Myers and the rest of the Guaranteed Rate team were absolutely fantastic. They performed all of their work in an incredibly efficient and timely manner and kept me updated every step of the way through. They were very easy to work with and I would recommend them to anyone needing to obtain a loan.
Phillip T. | September 2018
It was really great to work with Robert!
Fidel C. | July 2018
Nick Stewart and his team were fantastic to work with. We were working on an expedited timeline and everyone jumped through hoops to make sure we were able to meet our closing window at the last minute. Even the licensing agent said that the team was extremely professional and made the timeline possible. I received competitive offers from a number of institutions for my mortgage and I'm very happy I chose Guaranteed Rate entirely due to the outstanding customer support of Nick and his team.
Eytan A. | September 2018
Tony helped me buy my started house, and more recently, our family home. He has also helped us refinance both properties. Tony always made us feel that he would give us the best deal possible on our interest rates. When buying my first house, I was working as a freelance graphic designer. There was considerably more paper work since I was not a full time employee. Tony always made it clear exactly what he needed from me in order to get my loan approved. I’ve recommended Tony to anyone I...
Chris D. | April 2018
Jim Duff is personable professional and easy to work with. he came to my home to pickup documents. he was open and honest during the entire loan he was very commutative and easy to work with i consider him a friend and hes the reason why im working with Guaranteed Rate
Alcena G. - August | 2018
From the first call to Emily, I felt like every aspect of the process would be taken care of. Her professionalism was top notch but just as important to me, she took the time to explain the things I didn’t quite understand. Emily’s personality and genuinely friendly demeanor is an asset that makes it easy to recommend her to everyone I know looking for a home loan.
Barry | 04/19/2018