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Jim and his team were on the ball from day one to closing, they jumped through hoops to get anything accomplished that was put in front of them. They made the process very simple for me and would recommend them to anyone that’s looking for a home. Thank you very much Jim and your whole team.
Dennis C. | May 2018
Second time I've worked with Guaranteed Rate. Ron Klein was the main reason for that. Always prompt with an accurate reply. Made the process a breeze.
Cosmo I. | August 2018
Actually, this is the second mortgage with Guaranteed Rate. Our loan experience from the first mortgage was so positive that I called the company a second time. This time, John Grad and his team were great - answering all our concerns and giving us a great rate!!
Heath and his team made the whole process smooth and easy for us. He explained each step along the way and let us know exactly what to expect. He answered all of my questions and concerns in a timely manner. Would definitely use him again in the future and recommend him to others!
Elizabeth D. | October 2018
Ron Klein was amazing throughout the whole process. Not only did he get us a mortgage in a timely manner but he was friendly, knowledgeable and patient throughout the whole process. As first time home buyers we were very pleased with Ron and definitely will recommend him to our friends and family.
Once again Ron was very attentive, helpful, respectful, very quick to respond to all calls and emails and made getting my loan very easy! I will definitely use Guaranteed Rate again! Thank you Ron!
Very quick service and response time. All documents sent easily through email and the use of docusign is extremely convenient! All agents that involved in the process were very friendly and communicated in ways that were easily understandable. Would recommend to anyone needing loan assistance!
Very professional and great communication and everything was done in a timely fashion with no delays. Highly recommend.
John B. | July 2018
Everyone I needed to talk to was responsive and friendly. The terms of the loan were clearly explained to me and there were no surprises at closing (i.e change in interest rate or loan terms). Thanks!
We were looking for a jumbo 80/10/10 loan option. John Grad and team answered all my questions quickly and accurately. We got a better rate than I expected and extra documentation requests from underwriting were addressed quickly even during holiday work weeks allowing us to stay on our closing timeline. Very satisfied.
Buying a home can be very stressful, Guaranteed Rate has streamlined their lender process and is very good at providing each step and information about the next step and what documentation or action is required by the borrower. My loan Officer, in particular, Joe Hickey, was very knowledgeable and thorough with his explanations. Joe was impressively accurate with his estimations which was incredibly helpful when we approached our closing. He also went above and beyond his call as a loan officer...
Travis B. | February 2019
Awesome experience! Thank you for making it so easy!!
We worked with Dave Bunk to obtain a loan for our first home! We were in a state of excitement the whole time in purchasing our first home and Dave and Guaranteed Rate Mortgage allowed us to keep that excitement and not get stressed out. They worked with us to obtain the loan as fast as possible. They were always on top of everything and were able to answers any questions we had to inform us about each step along the way so we knew what to expect. I'm so glad we were able to work with them and...
Nikola S. | January 2019
Heath Ladona was wonderful. This was my first time buying a home. He was very good at explaining each aspect of the whole buying process, and the time frame of when paperwork was needed by. He was always available by phone when I had a question and made what I automatically assumed would be a nightmare - since I heard such horror stories from friends about their experiences buying for the first time - into a process that was logical and as uncomplicated as possible. Many thanks to Heath and his...
Joe Hickey was an absolute pleasure to work with. He was super responsive every step of the way, and is the most helpful loan officer that I’ve ever worked with over several property purchases and lenders. Joe frequently went out of his way to make sure I got my questions answered and to ensure that I had as seamless an experience as possible getting a loan. I had a fantastic experience working with Joe, and would recommend him to any of my close friends or colleagues looking to buy a home.
Mark S. | August 2018
The team worked together very well and was extremely responsive to emails and phone calls. Very responsive, communicated well and always felt like they were on my side.
Thank you Nate! You were great to us & we really appreciate all of your help & assistance! We look forward to seeing you around town!
Nick S. - May | 2018
I have actually already recommended Guaranteed Rate to a friend and I have also recommended using Joseph Hickey. He was so easy to work with and really went out of his way for every part of the process. The process was so easy very little paperwork because the majority is easily done online. No signing cramps!
Joseph V. | June 2018
Dave Bunk is amazing! He was kind and courteous and professional. I would recommend anyone I know to him.
Kiley S. | August, 2018
I have gone through this process many times with my investment portfolio. The most important qualities in working with a broker instead of a bank, is the effectiveness of the team and the reliability of the loan officer. The Guaranteed Rate team was attentive and cognizant of deadlines, which despite the challenges made me believe the team had my best interest at the forefront. The loan officer- Joe Hickey was terrific. Great communication and crystal clear in delivering information and process...