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James Paglis handled my business in a very professional manner and kept me in the loop on all the twists and turns in the process. Jim and his team, being the face of the franchise, Guaranteed Rate is very fortunate to have folks like James and his team on the payroll. It was a pleasure doing business with them.
Mickey M. | November 2018
We had an awesome experience! Our questions never went unanswered. We received prompt feedback!
Georgina L. | December 2018
The Loan Officer and the team that I worked with were very knowledgeable and provided constant help throughout the process. They were very courteous and willing to answer questions.
Janet B. | August 2018
Jim Paglis was nothing short of amazing! He answered ALL and ANY of my questions. When there was so much going on jim and guaranteed rate made it simple. I truly have recommended and will continue to recommend guaranteed rate!!! I cant thank your team enough for making my family's 1st home an amazing experience.
Jennifer N. | August 2018
Jim Paglis was awesome! We had no idea what we were doing, he made the whole process as smooth as possible. He even caught errors in our closing documents that we missed, saving us a lot of money. I would definitely recommend him to anyone who’s in the market.
Nathan S. |
We had an excellent experience. The only thing I would change is when we got a final number to wire to closing. I knew this could be an issue so I wired more money early. The final number was given at 3:20 PM the day before closing. Busy schedules makes this a bit too late. That aside, the service was great, everyone was polite and professional. We are happy we used Guaranteed Rate.
Adam S. | May 2018
Jim Paglis was professional, courteous, and AVAILABLE....we appreciate his help!
Ronald P. | August 2018
Sonia was great ! The whole team was great !
Robert F. | July 2018
All phone calls and E-Mails were returned in a timely fashion. I would recommend them.
Dennis B. | December 2018
Sonia Georgeff was absolutely fantastic! She was available, attentive, and truly invested in our success as homeowners. She worked great with our real estate agent to coordinate information and always kept me in the loop regarding the numbers and what to expect. She truly cares about her customer and gladly explains (and re-explains) until you understand. I never felt like a bother, even though I would text her at all hours of the day. She is so great!
Jessica C. | May 2018
As a first time home buyer, I was very pleased with my loan officer, Ann and the entire team at Guaranteed Rate. They made the process very easy and were clean about what they needed.
Emilie M. | August 2018
Sonia is the best mortgage broker I've ever used. She is knowledgeable and always answers my questions or concerns no matter how trivial they were. I've used her three times now and I'll always use her.
Mark S. - 1/4/2017
Jim Paglis did an outstanding job from start to close!
Philip M. -- Chicago Heights, IL 7/11/2014
Guaranteed Rate made the loan process less stressful, and our loan officer was AMAZING and extremely responsive to questions we had, and questions are agent had as well - which sped things up. Due to our loan officer's professionalism and friendliness- we would 100% utilize Guaranteed Rate again and definitely recommend to friends/ family.
Todd S. | October 2018
Hey check out the amazing review from Jason about David! “It was a pleasure working with Guaranteed Rate! They were very professional and they always communicated and responded back to me in a timely manner. I would definitely recommend Guaranteed Rate to a friends and family. Thanks David!”
Jason L. -- Schererville, IN -- 01/2013
We used Sonia when we purchased our first home and she was there for us every step of the way. After 5 years of living in our first home we met back with her to buy our second home and she was even more helpful and was in constant contact with us. Sonia was the best and we will not only recommend her to others we will also tell them how helpful she really is.
Aaron R.-Valparaiso,IN | MAY 2016
Everything went very well and the process was efficient and quick. This is my second time using Dave Polarek and I have always been satisfied.
Ira S. - Dyer, IN 2/2012
Ann Oster was very pleasant to deal with I barley had to do anything.
Cimino A. – Saint John, IN | AUG 2015
Excellent service provided by Jonathan OBrien and all the staff members at the office located in Dyer IN . Thank you all again.
David P. | July 2018
Carol was an amazing loan officer. She has done two loans for me now, walked me through each step of the process and was in constant contact. I couldn't have asked for a better loan officer.
Jennifer M., October 2018