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Great service from Jim Blackburn. He was on top of the process EVERY STEP of the way. We did a coop combination/refinance. Jim helped to structure the deal. If it wasn't for you guys, the deal would have fallen through. NCB made the deal happen, and Jim was professional, knowledgable, and reassuring with answers throughout the whole process. I cannot say enough good things about the experience. Thank you so much.
Francesca M. | February 2019
Marsha Gandy and her team are top notches. They are responsive to questions and are respectful of your time. Will work with them again in the future the next time I need funding.
Paul B. | October 2018
I really appreciated the streamlined process. Very easy to upload documents and everyone I worked with was extremely prompt and responsive to all my questions.
Stacey K. | April, 2018
The team that I had the privilege to work with was beyond exemplary. The follows through was excellent, my questions were always answered and the individual attention I received made my first time home buy experience seamless. I never felt rushed off the phone, emails were answered promptly and at no point did I second guess the experience the team brought to the table.
Alexandra P. | May 2018
Everyone was so helpful, and they got everything done quickly and efficiently, it was a pleasure and I look forward to working with them in the future!
Irini L. | May 2018
Jim and his team were super efficient in handling our loan application as we were able to close within the target date. Thanks Jim.
Socrates E. | October 2017
Getting a mortgage loan is a thankless job. With that in mind, the folks at Guaranteed Rate did a fantastic job making the paperwork seamless and answering any questions we had in a timely manner. I doubt one could have a better experience than I did with G Rate. Thank you
Patrick M. - August | 2018
Jim and his team guided us throughout the process and very simply incredible.
Nikhil V. | December 2017
Excellent customer service!! Special thanks to Peter Doucette and Geneva!! The very best!
Anthony A. - July | 2018
I’ve purchased six houses in my lifetime. Wish I had know about this team before. They made this the most seamless and stress free process ever. I will never use any other lender again.
Joseph D. | July 2018
Mike and rick were fantastic. The whole team was great including Connie and Monica! A highly recommendable team!
Lawrence L. | June 2018
The service and professionalism of this company is A+. They provided an excellent service and support to obtain the loan to buy my house in less than 3 weeks. Thank you Richard, Michaela and all team for your help and support. I highly recommend this company to get a new loan if you are looking for great and very competitive services.
Eduardo J. - May | 2018
This is our second time in many years refinancing with Jim Blackburn and his team, so we were obviously extremely happy with the service we received. Everyone we worked with at Guaranteed Rate was friendly and helpful, and as is so important with things like this, super responsive. Thanks again!
Albert O. - November | 2016
Mark has handled two mortgages for us, and did a great job. His attention to detail and knowledge of the process is second to none. He was always available and returned phone calls promptly. Mark also has the ability to see "roadblocks and potholes" and is proactive in avoiding them and keeps the process moving. In this day and age of customer service being a foreign concept to many, Mark is a shining example of what customer service should be.
Powell T., October 2018
Marsha Gandy and Scott Schnepf were both extremely efficient and easy to work with. They talked me through the whole process, answered my questions on email promptly and made the whole thing as easy as possible.
David F. - Boca Raton, FL | Dec. 2014
Mark Harrison did such a wonderful job. Very efficient and detailed. In no moment did I feel pressured or confused. I would use Guaranteed Rate again without any hesitation!! Awesome experience!
Richard G. | May 2018
I really appreciated all the hard work that Jim Blackburn put into this process, and in fact I just recommend some of my friend last week to call guarantee rate to get their house refinance with this company.
Stephanie T. – Clarkston, MI | Mar. 2015
Mark was a phenomenal loan officer. He is knowledgeable, accountable, persistent, consultant to, and very involved from start to finish. I used the company only because I wanted to use his services. Very satisfied!
Erik A. - 5/27/16
Mr Harrison was very responsive.
David was awesome! He worked tirelessly to get the best mortgage available to suit specific needs I was kept informed daily on progress, and my closing date was met as scheduled. I will definitely use David for any future financing.
Eugene F. | March 2019