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I have my loan going to another mortgage company who had taken over a month and still not got me the closing. When I went to guaranteed rate within 14 days is I was at closing.
Terry K. | April 2019
Thank you for your help with figuring out how to use my VA loan for this purchase! It was a big help. You all were awesome!
Brice G. | March 2019
Jennifer Martinez and her crew were outstanding. I can't say enough about them and how they made the hole process painless as much as humanly possible. THANK YOU THANK YOU THANK YOU!!!!!
Constance L. | February 2019
I received a hassle free loan. My closure went smooth.
William M. | December 2018
Everybody at Guaranteed rate was amazing, and really responsive. I always felt confident I could ask any question and get quick and helpful responses. I was guided through a very complicated and lengthy process with ease.
Julie L. | December 2018
always a person to talk to on the phone. If the agent was not available instant text message that said they would call you asap. Love the customer service!
Jason H. | December 2018
Considering I was an out-of-state buyer the process using electronic signatures went smoothly. I found all Guaranteed Rate employees to be knowledgeable and personable. They answered all of my questions thoroughly and in a timely manner.
Anne D. | October 2018
This team worked very hard and never gave up on this loan. I am so thankful to all of them for their hard work and efforts. I always felt as though I was the most important customer. I will always recommend Jennifer, David, Taylor, and Bailee.
Chad T. | September 2018
Fabulous service from application to funding. Great communication and responsiveness from everyone involved!
Belinda R. | August 2018
Jennifer and her team were professional and prompt in getting us to close at our contracted date. The process was seamless and she made sure that the mortgage was funded even though there was a slight problem with the title company. Thanks to Jennifer and her team for making our dream come true.
Anthony M. | August 2018
The loan process was very quick and easy from start to finish. All the personnel were very prompt, courteous, polite, and knowledgeable. The officers responded and or contacted me very quickly when anything was required from me, and in providing me with any account updates as well. They moved the loan through each department extremely quick, and stayed in constant communication within each department in the approval process as well as me. I would both use and highly recommend their services in...
Luis R. | July 2018
Jennifer Martinez and team made my home purchase extremely easy. I would certainly refer anyone to them in the future.
Josh S. | July 2018
I had an absolutely great experience getting a mortgage with Guaranteed Rate! Everyone I worked with was friendly, helpful and prompt. They made the whole process easy!
Patricia T. | June 2018
Easy and quick process. Was approved and closed in less than 3 weeks.
Karen C. | June 2018
Jennifer and her team were great! Very communicative and quick to get the ball rolling!
Kyle M. | September 2017
The level of professionalism and customer service experience exceeded my expectations! Jennifer Martinez and team made the process smooth and seamless. Closing in 28 days was most impressive!
Julie H. | July 2017
Jennifer and her crew did an awesome job on my loan. Extremely smooth, professional, and complete. Would refer to anybody I know looking for a loan.
Ted H. | November 2016
Jennifer Martinez and her team were AMAZING!!! They made me feel like I was their only customer and their top priority during the whole process. I would recommend them to anyone looking to purchase a home!
LaTranette M. | March 2017
Jennifer and her team and Guaranteed Rate made the whole mortgage loan process so easy for us! We had a great experience and would highly recommend them!
Cindy K. | May 2017
The staff at Guaranteed Rate worked diligently to successfully complete my home loan from beginning to end. The team assigned to my loan answered my questions promptly and accurately and worked together to make this home buying experience both pleasant and easy for my family. Thank you!
Kelly M. | June 2017