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Liz Smith, our loan officer, was great! She is very professional, courteous, and friendly. She was easy to reach and kept us informed throughout the process. I will highly recommend her to anyone who needs a mortgage. If I ever need another mortgage, my only call will be to her.
Frederick D. | February 2019
Everyone who worked for my loan, they were the best people to work with.
Hoo L. - May | 2018
The team that worked with me on my mortgage loan were knowledgeable and on the ball, they were kind and helpful always answered my questions in a very timely manner. Getting a mortgage loan now days can be stressful and they helped me through it . I'm a happy Girl and a happy home owner!! Thanks Ladies for all your help !! Your an awesome team !!
Barbara J - 03/15/2017
Geneva, Elizabeth and Kara were very informative, quick to respond and professional. Kudos especially to Geneva for being thorough and energetic, especially for what was not the standard/ easiest qualification :) thank you!
Jessica K - 03/27/2017
Tom Pessemier and his team in Lakewood Ranch Florida were a delight to work with!!! Always kept an open line of communication and always responded quickly to any questions or concerns that my wife and I had during a six month selling our house and buying another process. We recommend Tom and his Guaranteed Rate team to anyone looking for outstanding exceeding expectations type of service! God Bless, Carlos and Ana Maria Anselmi.
Carlos A. | April 2019
Outstanding performance is always appreciated and as Jill said, we know that when we see Guaranteed Rate on that pre-approval we know we can go to sleep that night and not worry about getting to the closing table. Thanks again for all your hard work!
Gail Bass | 08/12/2016
Chris was very timely and accurate in all his communications. The whole process was very smooth and done with a smile!
Erik D. | October 2018
Chris went above and beyond to not only ease the process of attaining our loan for our dream home, but he was able to efficiently and thoroughly address my numerous questions and we even ended up closing EARLY!! Thank you!!!
Alia W. | August 2018
Liz smith did a fantastic job.
Everyone that worked on my loan from this company was amazing and very professional. Easy to work with and super friendly. Chris Dahlgaard and Brooke Mavronicles were amazing and very patient, I live in California and they made it so easy for me to feel comfortable all the way from here. Thank you!
Andrea S. | May, 2018
Brad Benson did a great professional job with my loan. He is a true asset to the company.
David A. - Funded 12/15/2016
Everybody I dealt with was excellent!! Each made me feel very comfortable throughout the process. Thanks you all so much for being available and working with me! Very grateful to have chosen Guaranteed Rate! Thanks again.
James W. - SARASOTA, FL | AUG 2016
Tom inspires people to follow their dreams. He supports and believes in healthy families and communities. Tom is a lifelong friend. Thank you Tom for your example and kindness.
Everyone is very friendly , professional, knowledgeable and very responsive. I really enjoyed working with Amanda and Elizabeth. Earlier in the process Elizabeth was there to explain the process and the pros and cons. I was able to get hold of both Amanda and Elizabeth whenever I need to. I would definitely recommend this group to others and will in touch during another purchase or refinance. Great Customer Service today is hard to find, GR met my expectations and went beyond.
" Chris Dahlgaard was as professional, knowledgeable and personable as you can possibly be! Would recommend Guaranteed Rate solely based on Chris' performance."
William W. -- Osprey, FL 8/7/2014
THANK YOU - your customer service is exceptional. This was the easiest home-buying experience we have had.
Glenn and Debbie W.
I just wanted to take a moment and say 'Thank You'. Thank you for being genuine and honest. Thank you for being knowledgeable and helpful. Thank you for your time and your clear explanations. I am always eager to pass out your cards! It feels like you always have my back and give me great advice to avoid trouble and overstepping into the financial world, something I am MORE THAN HAPPY to leave to the professionals, like you. You've set the standards kinda high for other mortgage professionals...
Tom and his team, are just fantastic throughout the pre-approval, house hunting, underwriting, approval, escrow, and closing processes. Tom takes time to educate clients about the mortgage lending application process and beyond. He is actually a very good teacher! He is very knowledgeable and willing to help out as much as he can in order to make the process as easy as possible. I strongly recommend Tom Pessemier without reservation.
Brad Benson was easy to work with
Samuel T. -- Harpers Ferry, WV -- 10/1/2014
The process was simple. The upload worked well but some docs were not visible to officer although had been uploaded. Mr McCarthy was very prepared and competent. thank you.
Andrea P. | April 2019