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Sam was very helpful with my loan process. She made everything very easy and worked numerous hours and was very patient with me. She had answers for every question I had and there was a lot being that this was my first home loan. Sam is truly an asset and wouldn’t want to deal with anybody else.
Travis P. | March 2019
I would like to commend Samantha Helton. She walked me through all the steps/required documentation and is incredibly good at guiding me through to closing. Also Samantha's staff were timely and efficient as we neared the closing date. Thank you very much Samantha!
Michael W. | February 2019
All of the folks I worked with were excellent. I had one tricky situation, and Sam went out of her way to resolve. Thanks!
Roger M. | February 2019
Service was great. Samanthia was knowledgeable, all questions answered quickly.
John O. | January 2019
Jolene was simply wonderful! She made what can be a daunting task feel easy. She was always available for me when I had questions, even at odd/off hours. She pulled out all the stakes in order to get us to closing on time and totally removed obstacles that we at one time thought would completely stop us in our tracks! Would recommend Jolene to anyone!!
William H. | April 2019
Samanthia was excellent and we were extremely blessed to have her working the loan.
Evelyn M. | July 2018
Jolene is absolutely the best, this is the second time I've used Jolene as my loan officer, and as long as she is in the position, she will be the only one I ever deal with. She helped me through every step of the way and kept me updated on a regular basis while respecting my time. Any questions I had, she was there to answer almost immediately, and I never had to ask twice. Guaranteed Rate is extremely lucky to have such a professional, knowledgeable, and courteous employee. Good hard working...
Anthony S. | October 2018
Very positive experience, everything went smooth as glass through the whole process. With all the hoops you have to jump through to buy a house this was one area I didn't have to worry about. Samanthia Helton is the most professional, knowledgeable, informative, helpful, positive loan officer I have ever worked with when buying a home. She saved me quite a bit on my mortgage payment because of her expertise and doing what she does best, helping clients. A real asset to your company. I would...
Victoria S. | June 2018
Jolene has been the best! I have used her service for 3 homes now. I will only use her as long as she is working and if I buy another home. I will refer people to her when I get the opportunity. Keep up the great work! Love how responsive she is and takes the time to explain different options or questions I may have.
Joshua H. | June 2018
Samanthia Helton was an awesome loan officer, extremely accessible. As a first time home buyer, I had lots of questions and Samanthia handled them all carefully, completely and promptly.
Warren E. | June 2018
Samantha was excellent to work with and always took the time to break everything down and explain it to me. I called her almost daily throughout the entire process and she responded immediately every time. Couldn't have asked for better service.
Christopher F. - North Port, FL. - September 2017
Everything was very, very clearly explained and laid out for us. This was the easiest loan process we have ever gone through. Thank you to everyone involved.
Natalie S. - Harrison, OH | APR 2017
Samantha was best loan officer I've ever worked with. I feel she went beyond her means to help me! I would recommend her to all my friends and family. Thank you Sam for making are dream come true.
Timothy B. - Cincinnati,OH | OCT 2016
Jolene was amazing, always quick to respond and fantastic to work with.
Jacqueline B. – Longwood, FL | NOv. 2014
This is the second time I have used Samanthia Helton and her team for a mortgage and they make the entire process seem very easy and though it can be very stressful they simplify it so it is not. She is always available in the evenings to contact and in today's busy life that makes the process flow better with less time waiting for people to get back to you. I have been 100% satisfied both times with their professionalism and speed at which they help you close on your home!
Daniel R. -Miamisburg, OH | SEP 2016
Hey, check out this amazing review from Jenelle about Jolene! “Guaranteed Rate and Jolene Moes were amazing! I can't say enough great things about my experience with this company. Jolene made the home lending process very easy and straight forward. She helped me every step of the way and had great communication daily through email, text and phone. She was genuine, honest and hardworking!”
Jenelle H. -- Orlando, FL – 5/2013
Samanthia is great!
Filipe P.-Port Charlotte, FL | MAY 2016
Our loan officer Sam was very professional, knowledgeable, and able to close the loan in a timely manner with minimal aggravation and headaches. A real asset for Guaranteed Rate. Thank you so much.
William P.-Englewood, FL | MAY 2016
Hey, check out this amazing review from Brian about Jolene! “Jolene was one of the best professionals we've ever worked with and we even created a friendship out of it. Thank you, Jolene, for a great experience!”
Brian T. – Burke, VA – 2/2013
My loan officer was perfect! Samanthia is very knowledgeable, confident and efficient. It was a real pleasure working with Samanthia and her professional team
Valerie M. – Port Charlotte, FL | June 2015
*In order to qualify for waiver of all lender fees financing must be initiated through this inquiry page, email, or phone call and must utilize your dedicated company benefits team for processing of the loan. Lender fees will be issued as a credit at closing.
**95% Customer Satisfaction: Data Source: Guaranteed Rate’s Client Satisfaction Surveys (Averaged 2007-2016).
***Source: Guaranteed Rate’s funded loan data from 2000-2016.
****Guaranteed Rate, Inc. is a private corporation organized under the laws of the State of Delaware. It has no affiliation with the US Department of Housing and Urban Development, the US Department of Veterans Affairs, the US Department of Agriculture or any other government agency.
Sarah Kohut NMLS ID:1369901; CA - CA-DBO1369901 - 413 0699, ID - MLO-21857, IL - 031.0056334, MO - MO-1369901, OR - Licensed, VA - MLO-40626VA, WA - MLO-1369901 - CL-2611, WI - 1369901.
Illinois Residential Mortgage Licensee NMLS License #2611
3940 N. Ravenswood Chicago, IL 60613 -
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