TestimonialsCustomer testimonials Read more
Andy and I just wanted to take a moment to tell you thank you for all that you have done for us. You made this process so easy and painless for us. This is the 4th home we have purchased and we have never had it go so smoothly. Thank you! We will recommend you and Guaranteed Rate to anyone.
Jamie & Andy L.
This is our 3rd loan with Chance Norby. Chance is awesome and I recommend him to all my friends. He is the best!!
Chance did a great job. He got back to me right away and kept me informed throughout the whole process.
Thank you for all your hard work. It has truly been a pleasure to work with such a professional staff. Kudos to you for leading your team in this manner.This potential "New" closing date helps us greatly so we are able to do some minor remodeling prior to moving in.
Robert M. 10/07/2014
Chance communicated everything to us in a very timely manner! He made it such a great experience!
Duane K. -- Big Lake, MN 8/27/2014
Chance Norby did an outstanding job!
Anthony B. -- Ham Lake, MN 6/26/2014
"My realtor recommended Guaranteed over what I may be able to do at a bank. I had never heard of Guaranteed Rate since I came from Wisconsin. I have seen some ads since in the paper. It was very easy working with Chance. He answered my questions and always got back to me when I called even if he wasn't in the office at the time. His availability helped take some of the stress off since I was having some issues with the bank and my license."
Karen S. -- Scandia, MN. -- 12/2013
" I will recommend Chance and Guaranteed Rate to anyone that is looking for a loan. Chance and his team were super helpful. I never like I was bothering him because they were always just willing to help no matter how often I called or emailed. Thanks for the good job!"
Valerie H. -- Saint Paul ,MN -- 6/ 2013
Thank you Tony for all the work you did for Kara and I. We are extremely grateful that we had you as our loan officer. You made it easy for us and were very informative through every step of the process!
Jake L., July 2014
Hey, check out this great review from John about Chance! “If you are looking for a communicative and highly experienced mortgage person, contact Chance Norby at the Forest Lake office. We just closed one this week with a tricky judgment situation and he kept me in the loop throughout the successful underwriting process. I highly recommend Chance and Guaranteed Rate!”
John T., Realtor – Forest Lake, MN – 6/2013
Tony was fantastic! I have been referring him left and right because of how good of a job he did. Everything was absolutely wonderful.
Daniel M., April 2014
Great! Chance Norby was very easy to work with. Chance explained everything when I had questions. He gave me answers that a person who does not deal with loans could understand.
Chris R. - Wyoming, MN 9/2012
Our loan officer, Tony Zerwas, was efficient, prompt, and responsive to any inquiries. His organization and ability to guide us through the process made everything very smooth and kept things moving forward without any issues.
Kale H., February 2014
Very well - Chance and Ruth are both GREAT and went above and beyond to help me through the process. I am a very nervous person and they were wonderful in helping and understanding me. Greatly appreciate both of them!!
Annette B. - Columbus, MN 7/2012
Barb Miller was very easy to work with and was always available to answer my questions!
Michael F. -- Elk River, MN 8/27/2014
Hey, check out this amazing review from Jeanette about Tony! “Tony Zerwas of Guaranteed Rate assisted our clients in financing their new home. They were previously unable to close the transaction with a different company. Tony took over the file and they were able to successfully close in less than two weeks. Tony understands and explains the process very well. We have worked with him several times and he always does a fantastic job. Tony always provides our clients with top notch service at...
Jeanette D., September 2013
"Barbara was more than accommodating, she really knew her stuff! The way she kept in contact and was always available made the whole process smooth and easy."
David U. -- North Branch, MN. -- 11/2013
Great! The entire process was very smooth, and Tony even helped keep my buyer's agent on schedule when he started to become a bit lax.
Adam A., August 2012
I would like to say that I am very satisfied with every aspect of my expierience with your company. This is due to the fact that I had a great broker. Chance Norby was realy on the ball about everything. He made a complicated process very simple for me and kept me up to date on everything. I would definitly use him again in the future and recomend him to anyone.
Mike B. - Pine City, MN 1/2012