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Overall, the experience that my wife & I had with the Guaranteed Rate Team was an excellent one! From the first conversation had with Rob, through the entire loan process getting guidance from Shellie to the closing conversations with Beth. Each team member played a key role & was instrumental in us feeling confident & comfortable with our home buying experience. Thank you Guaranteed Rate!
Jonathan A. | January 2019
Rob Slovin and his entire team made everything easy. They are all very professional and answered any questions we had. Heather and I are grateful for Rob, Beth and Michelle, and everyone on the team. The guaranteed rate team made this the easiest part of moving. Thank you!
Kevin H. | October 2018
They were all so wonderful to work with very accommodating and helpful!
Amy D. - August | 2018
The entire process was just top notch. The professionalism, the courtesy , and the updates on what was going the entire process exceeded my expectations. I would, with the highest praise, recommend their services to people I hold dear. Thanks again for everything.
Jesus R. | July 2018
Angie Brandau was fantastic throughout the entire process. From the very first phone call to the closing, she was there for us every step of the way to answer any questions we had. It didn't matter what time of day it was, from 7am to midnight, she was there for us. I can't even begin to express how comfortable she made us feel.
Sean M. | June 2018
I was allowed to bring in all my paperwork. I do not have a computer. Everyone made me feel very comfortable. Any time my daughter had a question or received an email, it was answered in a very prompt manner.
Irenia R. | November 2018
The entire team was excellent. No complaints and when I needed them, they were there.
Michael A. | August 2018
Excellent customer service all around.
Juan R. | December 2017
ANGIE BRANDAU WAS AMAZING TO WORK WITH. SHE MADE THE PROCESS VERY EASY, EVEN WITH THE FEW BUMPS WE CAME ACROSS.
Tanya Z. | July 2018
Angie is awesome, she made the process very easy! Definitely would recommend to everyone!
Patrick M. | June 2018
Rebecca Mott and her assistants were helpful, courteous and very patient with my many questions. Getting a mortgage is a lot of work and paperwork and it is very helpful when you feel you have backup in your mortgage team.
Maria K. | September 2017
Chris Totani was terrific, awesome, patient and always accessible: the gold standard for a loan officer!
William S. | April 2018
The entire team was extremely helpful in terms of making this process smooth and easy.
Vanessa S. | 08/04/2017
Rebecca Mott was great. Returned calls promptly and always had the answers. She made me feel comfortable and reassured every step of the way.
Cynthia Jo Z. - Naperville, IL | MAR 2016
Chris Totani and his team was amazing. Anytime I needed them they were there for me. Very knowledgeable and responsive. I couldn't ask for anything more. When no else was able to help me he came along and save the day. He is AMAZING!!!
Bridgette C. | Plainfield, IL
Dylan Putnam has been a long time friend and has assisted me and my family in multiple home loans. He is always on top of the process and helpful in understanding options.
Dean W. - Mukwonago, WI | Jan. 2016
Chaney was great at answering any questions I had. She explained the process to me and was always available for assistance. I would definitely reach out to Chaney again if I needed future services.
Lauren P., June 2018
Mary Jo was amazing. She was there for me everytime I had a question or concern about my loan. She made sure to go over everything in detail and followed up problems I had with the Guaranteed Rate insurance. I guarantee that Mary Jo is your best employee and she definitely deserves a raise! Thanks again for everything Mary!
Michael U. - August | 2018
Rebecca was wonderful and was available and extremely helpful anytime I had questions. I would highly recommend her.
Jason O. -- New Lenox, IL. 10/1/2014
Chris Totani and his team did an excellent job helping me through the loan process.
Henry B. | Delafield, WI