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Jason Scott and his team made the very stressful process of buying a home simple. This is the first time my wife and I have bought a home so we really had no idea what to expect and how this all worked. Our realtor introduced us to Jason and from day one we felt so comfortable with him. He made his self available by phone pretty much all the time and if he didn't answer right away he always called us back. Anytime we felt stressed or overwhelmed he was always there to help us stay focused and...
Jesse M. | August 2018
You made our transition easy and very professional. You answered all our questions and guided us on each step. Mahalo Nui Loa to you and your staff. I would highly recommend you.
James and Judy T. | June 2018
Jason C. Scott, the loan officer and Branch Manager, was sent from heaven. Everything he did for us was a blessing. He was always compassionate, energetic and very friendly in person, as well when I needed to talk to him on the phone with a question. After our loan was completed, he sent something I believe called "important things to remember" (filing for our property tax exemptions). I have never had this guidance from my previous mortgage loan company. Not only is he a super number one...
Melvin P. | May 2018
Rory Tongg and his team did an awesome job in helping us with our VA loan. From start to finish they provided nothing but outstanding and excellent service. They kept us informed all the way through the process and made sure that we were happy with the processing of our loan. We will definitely consider using Guaranteed Rate again in the future and will recommend to our family and friends.
Eduardo V. | January 2019
Guaranteed Rate made it possible for my fiancé and me to purchase our first home. Thank you Rory Tongg and his team!
Christopher A. | January 2019
Jason was amazing. He was there every step of the way and even helped us with getting our finances in a better situation for the purchase. He was always honest and straight forward which is how we work and therefore he was very easy to work with.
Amber C. - 4/28/17
Jason was awesome. He said he would let us know as soon as it was possible to refinance. He contacted us so fast it was great. The process was quick and easy. We also love how Jason knows us and our family. He makes the experience more like getting together with family. Would HIGHLY recommend!
Adrian M. - 4/18/17
Having the ability to ask any question and get a timely fast response, someone who I could count on and explained everything no matter how stupid the question was - I highly recommend the Tongg team.
Kyle H. | August 2018
Jason Scott helped immensely with buying my first house. Jason broke down the steps clearly and step by step. He would call me on Saturday's to see how I was doing. And during the week he always called making sure the realtor is pushing and looking. I never thought I could buy a house and down a piece of land I grew up on. Jason and his team made it possible
Henry K. - 1/15/15
I have the utmost respect for Jason, both as a professional and as a person. His character is above reproach and his dedication to task and result in unequaled. If you are seating for a partner, both in business and as a life mentor, Jason is someone I would be honored to be associated with.
Rick H. - 1/26/15
Rory and his team was just completely AMAZING!! We were always in communication and if there was ANY doubt in our minds Rory and the team ALWAYS reassured our doubts or skepticism. We are truly grateful that we met Rory and was able to accomplish what we wanted and that was to purchase our home out of the coastline and not having to deal with that craziness of traffic. We would certainly refer our friends and relatives to Rory, his knowledge and tenacity I can't bring into words and the...
Alfred P. | June 2018
Jason worked to help me obtain my first home loan with little effort on my part once my offer was accepted. The process was painless and very easy. Within 2 months after closing Jason then contacted me regarding an early refi because the rates had dropped more than .5%. I was able to refi with very little cost and dropped my rate from 4.25% to 3.5% and my total mortgage dropped ~$170 a month. I have already recommended Jason to a friend and will do so again.
Jeffrey B. - 3/15/15
We were very satisfied with the help and services of Mr. Rory Tongg. His friendly and positive personality made it easy for us in this transaction. He answered all our questions in a very positive way. He also helped in ensuring all of our documents were completed and on time. Thank you to all the Guaranteed Rate staff who helped in this transaction. With much aloha.
Andrew and Christine C. | December 2017
Loan Officer Extraordinaire is the new title for Jason C. Scott. He has single-handedly delivered me from the pit of despair when I naively rushed into purchasing a dwelling that was not conducive to my physical needs. When I thought I had to resign myself into staying there for one year, he assured me that I need not and is now assisting me in seeking out my future home. He also managed to get my interest rate down to where I won't have to make a mortgage payment for two months! To have...
Ann Aiko N. - 9/22/15
Jason and his team did an outstanding job ensuring all my needs and concerns were addressed. His knowledge of the VA Loan process was so refreshing, especially since it was the first time I ever used my VA Loan entitlement. From the pre-approval to the final paperwork required to finalize my loan, his team took the extra time to ensure all required title and loans requirements were met in a timely manner. This was especially helpful to me due to the fact that I was doing the whole process from...
John N. 9/24/16
Chip was the best! He went to bat for us when we needed it and took care of absolutely everything he could. Guaranteed Rate is lucky to have him!
Joshua C. | October 2018
One phone call, three emails then BOOM, was at the signing table! He knows I don't like to play 20 questions and already had everything laid out, ready and waiting with little to no effort on my part. I can't wait to join the team. Additionally, I am already making referrals to Jason on his behalf!
Danny J. - 5/11/16
Jason Scott always does a great job! He had helped me with two refinances for lower rates. I would recommend him to friends and family!
Aaron W. - 7/31/16
Chip Johnson made the whole process very seamless and easy. The whole experience was very pleasant and stress-free. I was keep up to date on every phase of the process. I would highly recommend Chip and GR to all my friends and family. Thanks again! This has helped me and my family tremendously.
Darren S. | August 2017
Working in the military as an Officer on a 4-star staff here in Oahu, I am constantly expected to provide 24/7 expert advice in my area of expertise for senior leadership and know I do a pretty good job at it ... so I have high expectations in my job. Jason and his team exceeds these expectations!!! Jason is available 24/7 and gets back to me usually within minutes (hours max.) for any questions I have via phone/text/email. He tactfully and diplomatically dealt with a demanding seller, and...
Donald R. - 8/10/16