TestimonialsCustomer testimonials Read more
Loved working with Lauren and her team. Lauren was very responsive and always showed enthusiasm, professionalism and dedication. She made what could have been a stressful process seem easy. I have already recommended her to other people. My experience with Guaranteed Rate was just marvelous and pretty painless considering!
Maura F. | February 2019
Most prospective homeowners love the idea of moving into their dream homes but dread the home buying process. The dread comes from having to deal with endless forms that do not make a lick of sense. LTV?! What does that even mean?! I too had that initial dread until I started working with Lauren on my home loan. Lauren exuded all the qualities one looks for in a loan officer. She and her team were clear, precise and expedient in their communication. Lauren and her team ensured that I...
Arturo G., March 2019
After dealing with a predatory lender Lauren Jimenez and Keri Morris went above and beyond and showed me that not all lenders are out to take advantage of me.
Brandon H. | December 2018
Lauren J. and the staff of Guaranteed Rate made our first home buying experience easy and worry-free! They did indeed offer the best rates on the market and went above and beyond to funding this transaction with our best interests in mind. I am so thankful for their diligence and compassion through this transaction.
Sharayah G. | November 2018
Lauren was always there for me. It is clear that her clients are very important to her and she was always available to answer my questions.
Amiee H. | October 2018
If I could give Lauren a 100 I would. She is extremely involved, dedicated and works hard and patiently to get the task completed. She is caring and willing to help as well as explain anything and everything. She is with you every step of the way. Her kindness and concern and dedication to her clients is exemplary. She is a fine example a true gem and exquisite representative of your company. Thank you for having such a competent and efficient loan officer.
Jude and Denise W. - September | 2018
This is the second time I have used Guaranteed Rate for my mortgage needs. Very satisfied with the service and how fast and smooth the process was.
Gabriel T. | August 2018
The services I received from my loan officer Lauren Jimenez were outstanding. I would definitely use your services again and refer to family, friends. Thank you for the exceptional service!
Rosa M. - July | 2018
We found Lauren Jimenez to be diligent and pleasant to work with. She did a wonderful job of communicating and following-up with us through-out the process, which is a character that is generally in short supply in business services these days. Lauren was instrumental in smoothing out any frustrations and assisting us through the process.
Robert B. | July 2018
Lauren did an excellent job. I will definitely recommend her to anyone who needs a mortgage.
Leslie R. | February 2018
I would like to send my heart felt THANK YOU to Guaranteed Rate for assisting me in purchasing my first home. I am fortunate that the great team at Guaranteed Rate was superbly efficient, professional and made it convenient for client like me with a tight work schedule to complete all the required documents online without hassle. I so truly appreciate it!!! Great job Guaranteed Rate. Thank you dear Lauren Jimenez for making my home purchase possible! You were always a 'step ahead' all the way...
Anne A. | December 2017
Soooooooo easy to work with Lauren Jimenez. Very convenient location. Good hours. She is always available when needed via email or phone. Also, everything being available online was the BEST! Made it 100,000 times easier to get the loan done. Lauren's teammate Mary Sue was just as perfect. That and the mobile escrow made things so much better. Definitely using them again if needed and already referred them to 2 people. Thanks again!
Maurice N. | December 2017
I can not say enough praise for Lauren's hard work and diligence in getting this loan closed. She guided me and was my personal cheerleader when I was feeling overwhelmed and discouraged with the amount of paperwork requested. Her communication skills were top notch. At one point, I was ready to throw in the towel, but with her support and encouragement, I could see the light at the end of the tunnel. I would work with her again in a heart beat. Thank you so much.
Scott T. | September 2017
Lauren Jimenez was absolutely fantastic! We saved at least $3000 by going with Guaranteed Rate. She was friendly, punctual, and quick to address any concerns we had. After being treated terribly by another company, bent on telling us that they were the best home loan company in the market, we were frustrated. Lauren had a refreshing approach that was clear, concise, and to the point, without being pushy or overbearing. Lauren Jimenez was wonderful to work with. Thank you Lauren for all your...
Dustin S. | August 2017
Awesome awesome! Lauren and Jazmin were super helpful and extremely motivational.
Kathleen M. | August 2017
My loan officer, Lauren Jimenez, was great. She was on top of the loan 100% of the time. She was knowledgeable and responsive.
Frida G. | August 2017